Business Development Manager, Expedia Group
$102.5-143.5k
Employees in this role have the potential to increase their pay up to $164,0, based on ongoing, demonstrated, and sustained performance in the role
Online travel shopping company
Job no longer available
Online travel shopping company
1001+ employees
Job no longer available
$102.5-143.5k
Employees in this role have the potential to increase their pay up to $164,0, based on ongoing, demonstrated, and sustained performance in the role
1001+ employees
Company mission
Expedia's mission is to power global travel for everyone, everywhere.
Role
Who you are
- This role requires a min 3 years of sales experience, Media Sales, travel industry or related field; or equivalent related professional experience and BA/BS degree or equivalent
- Demonstrated media sales experience is essential; and a passion for the travel industry is desirable. Regional DMO (Destination Management Organization) knowledge is a plus
- Strong understanding of the specific travel verticals (DMO and Attractions) and digital and social media landscape
- History of meeting or exceeding revenue targets
- Ability to effectively pitch and influence at C management level
- Effectively analyze partner needs and identify creative solutions
- Demonstrated ability to optimize revenue gains for Media Solutions
- Proven ability in consultative selling
- Travel is required, valid passport highly recommended
- Someone who thrives in face paced environment and embraces a growth mindset
- Proficiency in English + local language of the market(s) where applicable
- Travel and/or Destination Management Organization Experience Preferred
- Effective communicator
- Proficient in sales techniques
- Portfolio management, relationship account management, upselling, and cross-selling
What the job involves
- The Business Development Manager grows the portfolio of accounts by managing them directly or contributing to deepening those partnerships
- Analyzes business and operational performance to find opportunities for optimization
- Handles service delivery for active accounts, communicating technical and operational impacts as needed
- Ensures execution of account strategies and shares best practices across teams and regions
- Assist in creating opportunities (e.g., progress meetings, fact-finding/exploratory meetings) to build customers account
- Build relationships with customers account team, including key buyers/decision makers
- Understand and reports a customer’s business issues through appropriate organization channels
- Recommend products, services, and insights that meet customers needs
- Acquire a good understanding of how the department operates and fits into the larger organization
- Demonstrate awareness of the policies, practices, trends, and information (including competitor) that impact the organization and its customers
- Demonstrate good understanding of the financial impact of decisions/solutions on the organization and its customers
- Document components of a business case for change at the direction of more senior colleagues as needed
- Acquire and maintains a working knowledge of financial data and the company’s standard contract terms and conditions by reading product literature, contracts, and asking questions of peers
- Learn when to partner with legal resources to modify or adjust standard contract terms
- Learn the contract negotiation process and how to complete contractual arrangements
- Exchange nuanced information to build consensus
- Handle key objections with ease and proactively seeks help from a manager when needed to address areas of difference and ensure agreements among all parties
- Conduct straightforward cost, benefit, and risk analyses of possible solutions and the implications not reaching an agreement
- Identify and actively engages stakeholders in decision making and strategies to benefit account and organization. Closes deals effectively
- Understand standard offerings and major areas of expertise
- Build a working knowledge of products, technologies, offerings, etc., within scope of responsibility
- Develop an understanding of competitors’ standard products and services
- Demonstrate insightful application of products, technologies, and offerings to account
- Demonstrate the importance of maintaining ongoing business relationships with colleagues and external customers
- Strategically build relationships to support total portfolio and organization needs
- Develop understanding of customer's* industry and competitive market
- Attend meetings with customers to understand needs and expectations
- Learn the metrics to assess the performance of products, services, and solutions against customers needs/expectations
- Develops key value proposition statements, case studies, etc., to demonstrate the value of the company’s products, services, and solutions
Our take
Expedia is an online travel agency. They enable users to access a wide range of services including airline tickets, hotel reservations, car rentals, cruises, vacation packages, and various attractions and services via the world wide web and telephone travel agents. Its primary web businesses include Expedia.com, Hotels.com, Hotwire.com, and Egencia.com.
Between 2021 and 2022, Expedia has been selling and merging a list of its sub-brands in a bid to simplify its operations, including Egencia and Classic Vacations. Due to plummeting share prices, mostly in the case of its sub-brands, Expedia has been leveraging its subsidiaries' customer base and merging them into the company’s core brand. Contrasting this move, Expedia has also been partnering with tech start-ups in a bid to make travel more accessible to underserved groups. Becoming Rentable, a travel company for the disabled is one of 12 startups that are part of Expedia Group’s new Open World Accelerator Programme.
What this indicates is Expedia’s shift from buying other travel companies and a move towards enhancing the experience of its preexisting customer base. This move is aiding in a long-term plan for greater long-term traveler loyalty, utilizing Expedia’s vast amounts of data, not just from reviews, but from check-in, cleanliness, communication, cancelations, etc to inform how guests experience a property.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Leisure Travel Reimbursement
- Travel Discounts
- Family & Friends Discount
- Employee Assistance Program
- Wellness Reimbursement
- Global Service Awards
- Business Travel Medical Insurance
- Matching Gifts
- Expert Medical Opinion
- New Parent Benefit
- Employee Stock Purchase Plan
- 401K Plan
- Health Insurance
- Dental Insurance
- Flexible Spending Account (FSA)
- Vision Insurance
- Health Savings Account (HSA)
- Life Insurance
Company values
- Force Simplicity
- Include Consciously
- Trust Each Other
- Go Get What's Next
- Choose Fearlessly
Company HQ
Interbay, Seattle, WA
Articles
Leadership
Peter M. Kern
(CEO, not founder)Has been a director of Expedia Group since completion of the IAC/Expedia Group Spin-Off and has served as Vice Chairman of Expedia Group since June 2018. Previously CEO of Tribune Media and Managing Partner of InterMedia Partners VII, LP, a private equity firm.
People progressing
Joined as Manager - Strategic Initiatives and has been promoted multiple times to Senior Manager - Strategic Initiatives after 1 year, to Director - Strategic Initiatives also after 1 year, and again to Senior Director - Strategy & Supply after 2 years. Now works as the Vice President of the Travel Agent Affiliate Program.
Salary benchmarks
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