Backend Developer, Tiqets
Digital ticketing platform for museums and attractions
Open for applications
Digital ticketing platform for museums and attractions
201-500 employees
Open for applications
201-500 employees
Company mission
Tiqet's mission is to make culture more accessible.
Role
Who you are
- Bachelor’s or Master’s degree in Computer Science, or similar technical field of study, or equivalent practical experience
- At least 2 years of professional experience as a developer working in an agile product development environment
- Great Python skills. Skilled in other programming languages like Ruby, Java, C#, Go, React is a plus, but not necessary
- Good understanding of relational databases like PostgreSQL
- Any experience with AWS, Kubernetes, Terraform, SOA (Service Oriented Architecture)
- Able to translate requirements into well-designed technical solutions and effective communication skills
- Living in the Netherlands/EU region
What the job involves
- As a backend engineer, you will be part of our B2B, B2C, or enabler teams
- Our B2B and B2C teams focus on optimising the connection with our venues and suppliers, making tickets available to customers and distributors, ensuring the optimal checkout experience both on web and our App
- We work in cross-functional teams combining roles such as Product Manager, Design, Backend, Frontend, Data Analysis
- The Enabler teams power the growth of Tiqets on the operational, technical, and business sides
- As a Backend Developer at Tiqets, you will solve and code complex, technical problems in a clean way
- Writing clean code for us means well-structured, easily readable, scalable, performant, and well-tested solutions that you are proud to deliver to production
- As someone working on our backend, finding the right balance between not making too many shortcuts, but also not overengineering is essential
- In a cross-functional team, you will play an important role in pushing our technology further
- We use mostly Python in the backend, supported by a myriad of AWS services
- We encourage everyone to reach outside team boundaries to help out
- Our weak code ownership invites you to make changes to any part of our system if needed
- This could range from setting up a new database cluster in Terraform to writing an Airflow DAG pipeline to export your data needs into our data warehouse
- This kind of flexibility makes all our backend engineers into individual powerhouses that help push big architectural changes forward and achieve amazing things in short iterations, without too much overhead
- Projects we are working on:
- One of the big topics from our technical roadmap this year is splitting code from our monolith into smaller services
- As we run our code on Kubernetes, our architecture is ready to support this as setting up a new service is as easy as cookie-cutting our service templates
- However, the challenge lies in where to draw the boundaries between our domains, grouping functionality together and then splitting them off from the main codebase
- By doing this we not only make our platform more resilient and our pipelines faster, it also helps to scale in a more reactive way
- Besides these architectural challenges, we are also working on some bigger product features
- That could be anything from rethinking our pricing strategies to allow more dynamic pricing to having more accurate availability for our tickets
- Or improving the many portals we have for our distributors and suppliers
- There is a lot to work on and as a backend engineer, you will have a lot of freedom to use your expertise to the fullest where it is needed the most
Application process
- We care about transparency so we are very open about our processes
- Our recruiter will have a first introductory call with you
- Then we have a technical call with our Hiring Manager which lasts about 30-45 minutes
- If we decide to proceed, we will ask you to come up with a production-ready solution for a technical problem that you can work on offline
- Don’t expect to be asked to build a whole system or set of components, the assignment should take you no longer than a couple of hours
- A couple of senior backend engineers will review your submission
- Based on their evaluation we will invite you to our main offices in Amsterdam for the interview rounds, or remote if applicable
- The topic of the first interview will be about that assignment and your solution
- The second interview will cover more in-depth knowledge about programming topics in general
- The third and final interview focuses on cultural fit and the topics can be very diverse
- Remember that during all these sessions you will have ample time to ask any questions as well
- After all these interactions we both should have a good idea if there is a match
- We aim to make an offer as quickly as possible which usually is within a couple of days!
Our take
Museums and attractions might have had people tolerating lengthy ticket-booth queues in the past, but the rising tide of digital transformation has today’s visitors expecting more. With many museums in particular operating on precarious funding models, they can’t afford to lose visitors, so Tiqet’s simple digital ticketing platform should offer something of a lifeline.
Tiqet’s easy browse-and-buy selection of e-tickets to top locations across the globe has proven especially useful - both for facilitating greater footfall, and for converting visitors to repeat customers with data gathering and analytics. It is this latter point that may prove especially useful: with an increasing proportion of museums' and attractions' revenue coming from gift shops and cafés, rather than ticket sales themselves, they are increasingly pivoting towards a consumer model. Consequently, they will need to keep a tighter finger on the pulse of consumer demand.
What bodes especially well for Tiqet has been a impressive funding round led by travel giant Airbnb, who offered guidance and collaboration to the startup. The company has led digital transformation in a key aspect of the tourism industry, and has made several advantageous partnerships with companies such as Klook and RUNNR.ai.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
6% employee growth in 12 months
Company
Company benefits
- Young, energetic, international work environment
- Bright, welcoming office located in the centre of Amsterdam
- Competitive salary and paid holiday leave
- Tiqets' learning academy: skill lab, group & individual learning
- Annual company getaway to undisclosed location
- Sports activities: free gym, running sessions, boot-camp, football, climbing and more
- Fun, sociable company events in and out of the office
- Friday drinks
- Summer party
- 20% employee discount code to explore great museums/venues worldwide
- Pension contribution and travel compensation
- Everyone - employed at Tiqets will receive a monthly internet allowance for working from home
- Everyone - employed at Tiqets can reimburse home work space necessities
Company values
- Be accessible - Help out, communicate honestly, and be there for each other
- Be remarkable - Have fun, think creatively, and celebrate great moments together
- Skip the line - Be fast, flexible, and smart; take responsibility and push forward
Company HQ
Jeruzalem, Amsterdam, Netherlands
Articles
Leadership
Luuc Elzinga
(President)Previously a partner and Co-founder at Think Too. Previously worked as the company's CEO from 2014-2020.
Maarten Raaijmakers
(Chief Supply Officer)An experienced entrepreneur, they co-founded Splandingo and Mijn Register, as well as founding Minus3, before moving on to Tiqets.
Kasper Middelkoop
(Shareholder)Previously the founder of Hotelchamp and co-founder at Midsol Media, and subsequently founded Smiler.
Robert Westers
(COO)Previously the Director at Nimbuzz Internet Media. Went on to work as CPO at Nimbuss and Paylogic International.
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