Chief of Staff, Hootsuite
Marketing
CA$172.3-241.3k
Social media management tool
Job no longer available
Social media management tool
1001+ employees
Job no longer available
CA$172.3-241.3k
1001+ employees
Company mission
To empower organizations to build trust and deepen relationships through the power of social.
Role
Who you are
- Advanced level of strategic business operations and/or strategic project/program management experience
- Proven experience partnering and supporting senior and executive leaders
- Excellent stakeholder and project management skills, with demonstrated experience helping design and execute strategic initiatives to deliver measurable business results
- Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
- Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
- Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs
- Courage: steps up to address difficult issues, saying what needs to be said
- Decision Making: consistently chooses the best course of action (from a number of alternatives) to address business problems and/or opportunities
- Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
- Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
- Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community
- Curious. You are always learning and seeking ways to make things better
- Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity
- Humble. You lead with humility and empathy, respecting and learning from the perspectives of others
What the job involves
- We’re looking for a Chief of Staff to the CMO, to support the planning and execution of the Marketing organization’s strategy and key initiatives
- In this role you will act as a trusted advisor and partner to the CMO and marketing leadership team, fostering collaboration and alignment, driving operational excellence, and ensuring marketing leadership are well-equipped to execute effectively and efficiently
- Work closely with the CMO and VP of Marketing Strategy to develop, plan and execute the marketing organization’s vision, goals, strategies, and key initiatives
- Provide strategic internal and external insights, data and analysis, and recommendations
- Work with the Marketing Programs and Operations Manager to ensure key projects and initiatives align to marketing’s strategic goals and are executed efficiently and effectively
- Serve as a trusted strategic advisor and partner to the CMO and the Marketing Leadership team, providing strategic insights, data and analysis, and recommendations
- Work with the CMO to establish a regular operating rhythm for the Marketing Leadership team and broader Marketing organization
- Build and maintain trusting relationships cross-functionally and with key stakeholders in other departments
- Drive the communication and flow of information across the marketing organization
- Partner with internal and external communications teams as required to ensure consistency, transparency and the right stakeholders are informed at the right time
- Work in partnership with business stakeholders and leaders to enable a data-driven approach to setting priorities and monitoring effectiveness in executing them
- Drive accountability for KPIs and OKRs and ensure key decisions have a clear owner and plan of execution
- Act as a point of escalation for marketing leaders to flag issues, risks or concerns to the CMO
- Manage communication to ensure the CMO is prepared and informed
- Build and maintain trusting relationships cross-functionally and with key stakeholders in other departments
- Stay informed on relevant industry trends and developments and provide the CMO with timely information as required
- Perform other related duties as assigned
Our take
Hootsuite is a leading social media management platform that’s been around since the early days of this now-ballooning online sector. With over 25 million customers, and used by staff at over four fifths of the Fortune 1000, this giant is hugely competitive in the space.
Thought Hootsuite's plans for an IPO didn't survive the tough economic conditions of 2022, it managed to rework its priorities to get back on course. For example, its acquisitions of Sparkcentral and Talkwalker allowed the company to expand into customer service and integrate AI, respectively.
Hootsuite's offering nowadays supplies businesses with a social media performance engine to turn insights into action, all fuelled by artificial intelligence. Unfortunately, the company once again laid off staff during 2025, stating an investment in its future where decisions are made faster and ownership is clear.
Steph
Company Specialist at Welcome to the Jungle
Insights
-26% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2014
$60m
SERIES D
Aug 2013
$165m
SERIES B
Total funding: $246.9m
Company benefits
- 100% coverage on mental health-related treatments in North America. Culturally appropriate trauma counselling services
- A company-wide Wellness Week between July 5 to 12 where we can all “unplug” together
- Accidental death and dismemberment (AD&D) Insurance
- Dental Insurance
- Disability Insurance
- Employee Assistance Program
- Gym / Wellness Reimbursement ($55 per month)
- Gym Discount
- Health Insurance
- Life Insurance
- Maternity Leave
- PTO (Vacation / Personal Days) - 20 days. After your two year anniversary, you get an additional two days each year until you reach thirty days (six weeks) at your sixth anniversary
- Paternity Leave
- Sick Time (for individual employee and family members)
- Bereavement Leave
- Business Travel Insurance
- Company Phones
- Fertility Assistance (Coverage for fertility treatments and gender affirmation surgeries)
- Immigration Assistance
- Phone Bill Reimbursement ($50 per month)
- Remote Work
- 401k
- Employee Discount
- Pet Friendly Workplace
- RRSP Matching
- Volunteer Time Off
Company HQ
South Main, Vancouver, BC
Leadership
Ryan Holmes
(Founder & Board Member)Previously founded interactive agency Invoke Media, served on the Board of Directors for Ariztia, and founded pre-seed fund LOI Venture.
Irina Novoselsky
(CEO)Previously Board Member at Lemonade and World Business Chicago, CEO at CareerBuilder and President at Novitex Enterprise Solutions.
Salary benchmarks
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