Senior Director of Program Management, Gametime

• The ideal candidate is an experienced program manager with strong execution skills and an exceptional ability to lead cross-functional teams while providing strategic insights to the executive team
• Expertise in program management methodologies, risk mitigation, and execution oversight for complex, high-priority initiatives
• Proficiency with roadmap management and project tracking tools (e.g., Jira, Asana, Monday.com)
• Data-driven mindset with experience tracking program success, identifying risks, and iterating for improvement
• Strong collaboration and stakeholder management skills, with the ability to align cross-functional teams
• Excellent written and verbal communication skills, with a track record of driving alignment across teams
• Ability to influence executive teams and senior leaders
• Demonstrated ability to mentor, coach, and develop team members
• Experience leading through change and driving organizational initiatives
• Proactive in identifying challenges and implementing solutions
• Strong critical thinking and decision-making abilities, especially under pressure
• 10+ years of experience in program management or strategic operations in a growth-stage eCommerce or marketplace company
• Experience in planning across product and engineering organizations
• Strong background in driving high-impact, cross-functional programs, especially in a fast-paced environment
• Proven ability to balance structured execution with flexibility, adapting roadmaps based on insights and market shifts

Desirable

• The Senior Director of Program Management is responsible for driving strategic execution, visibility, and operational alignment across the company’s most critical initiatives
• This leader owns the company-wide roadmap process, ensuring objectives are well-defined, progress is transparent, and execution risks are proactively managed
• Own the company-wide strategic roadmap process, ensuring clear company objectives, defined outcomes, and accountability
• Identify gaps between execution plans and strategic priorities, ensuring alignment at all levels
• Balance delivery commitments with team-led discovery initiatives to drive innovation alongside execution
• Establish a structured governance model for roadmap prioritization and iteration based on business needs
• Act as the direct program lead for the company’s most critical initiative, ensuring structured execution, risk mitigation, and real-time adaptation
• Work cross-functionally to align stakeholders, remove roadblocks, and ensure clear accountability
• Develop real-time tracking of progress, outcomes, and risks to keep leadership and teams aligned
• Lead weekly strategic updates with the CEO and executive team, providing concise progress reports, learnings, and blockers
• Use data-driven insights to highlight execution risks and necessary adjustments to accelerate key initiatives
• Ensure company-wide visibility into strategic progress through regular reporting, dashboards, and communication channels
• Identify and resolve execution risks before they impact the roadmap, proactively escalating when necessary
• Challenge teams if roadmaps aren’t addressing strategic objectives or if execution needs adjustment
• Lead change management efforts, ensuring smooth transitions when new insights impact priorities or new strategic initiatives arise
• Implement post-mortem reviews and continuous improvement processes to refine execution strategies over time
• Ensure all cross-team dependencies are identified and proactively managed to support smooth execution
• Act as a central orchestrator for high-priority initiatives, aligning product, engineering, marketing, operations, and other key teams
• Foster a culture of collaborative problem-solving to resolve bottlenecks and accelerate execution
• Build a best-in-class program management function, defining best practices and execution frameworks for company-wide initiatives
• Partner with finance to align strategic roadmaps with financial planning
• Mentor and develop a high-performing program management team, fostering a culture of accountability and excellence
• Leverage tools like Jira and evaluate other program management software to provide real-time visibility into execution, dependencies, and risks
• Establish standardized reporting and analytics to measure program impact and optimize decision-making
• Roadmap Execution: Achieving on-time delivery of high-priority initiatives
• Risk Mitigation: Reduction in execution risks and implementation of proactive solutions
• Cross-Functional Alignment: Measured through stakeholder satisfaction and alignment scorecards
• Process Improvements: Implementation of program management best practices leading to increased efficiency