Account Executive, Clio

Strategic & Mid-Market Customer Sales

CA$61.4-92.2k

OTE

The full salary range* for this role is $61,400 to $76,800 to $92,200 CAD and the full commission range is $61,400 to $76,800 to $92,200 CAD. The opportunity to earn commissions beyond the stated amounts are possible as commission earnings are uncapped

Salesforce

Mid and Senior level

Toronto

Vancouver

2+ days a week in office

Legal practice management software

Open for applications

Legal practice management software

1001+ employees

B2BSecurityComplianceLegalSaaS

Open for applications

CA$61.4-92.2k

OTE

Salesforce

Mid and Senior level

Toronto

Vancouver

2+ days a week in office

1001+ employees

B2BSecurityComplianceLegalSaaS

Company mission

Clio's mission is to build cloud-based and client-centred technology that will transform the legal experience for all.

Job

Company

Role

Who you are

Minimum 4 years of sales experience, including closing deals
3 years of experience working in SaaS or other technology companies
Experience working complex deal cycles with high-leverage customers
Knowledge and passion for technology and cloud-based products
Previous experience running demos
A competitive mindset
Cold calling skills
A coachable and collaborative nature
Advocate for Clients: Pass client feedback and feature requests to our product teams and facilitate meetings with project managers to discuss potential product enhancements
Account Planning: Develop and execute strategic account plans to ensure client satisfaction, retention, and growth

What the job involves

Our Strategic Account Executive in Customer Sales team is committed to empowering legal professionals by helping them maximize the value of Clio’s powerful, all-in-one product ecosystem
As an Account Executive, you’ll serve as a strategic advisor to our existing customers, guiding them toward greater efficiency and elevated client service
You’ll drive growth through thoughtful upselling and cross-selling across our full suite of solutions—including our core platforms and our cutting-edge AI offering, Clio Duo
Your role will involve proactively uncovering customer needs, showcasing the distinct advantages of our integrated technology, and delivering tailored solutions to address their most complex challenges
As a Mid-Market Customer Sales, Account executive at Clio, you will manage and nurture relationships with a portfolio of high-value customers, typically 20+ employees.
You will own a book of business consisting of key Mid-Market accounts, and your primary responsibilities will include driving expansion retention and ensuring that Clio’s solutions continue to meet the evolving needs of your clients
In this quota-bearing sales role, you will work cross-functionally with marketing, sales, product, customer success, and partnerships teams to ensure the growth and satisfaction of our Mid-Market Accounts.
You will focus on creating long-term value and building strong relationships with key decision-makers to identify upselling, cross-selling, and expansion opportunities
Upselling and cross-selling Clio’s full suite of solutions
Converting qualified opportunities using telephone, email and product demonstrations
Using Salesforce.com to prioritize, organize, and set appointments for qualified leads and opportunities through View, Tasks and Calendar
Paying close attention to key metrics, including number of qualified leads and conversion rate at various stages of the funnel through paid accounts
Working with Support, Account Managers, SDRs/BDRs, Customer Success Managers and Sales Engineers in order to provide solutions to our customers
Forecasting, negotiation and deal closures
Developing business cases for customers
Hunting and prospecting into existing customer accounts

Our take

Modern law firms increasingly manage their work digitally but the lack of a specialised remote solution means that workflows have become fragmented. This leads to legal practice managers having to juggle multiple software solutions across various devices.

Clio provides a legal practice management platform designed for law firms, allowing users to manage billing for legal aid cases, access and manage documents and store files across multiple devices. Whilst other startups are operating in this niche, Clio has uniquely focussed on synchronisation across remote devices and on a wide range of integrations, allowing the user to access information from other industry standard software such as Xero and Klyant from within a single interface.

Clio has raised a large amount of investment capital, most recently in a 2021 Series E round which saw the company attain unicorn status with a valuation exceeding $1 billion. This funding is being used to accelerate its product development, hire additional talent, and for expansion into new markets with a focus on the EMEA region, particularly the UK and Ireland.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Glassdoor (3.6)

Company

Company benefits

Company equity
$500 contribution when you become a parent and/or guardian
4-week minimum vacation
Work from home when you need to (role-specific)
Parental leave options for moms and dads
Customizable extended health benefits (including $2000 per year to spend on counseling)
Wellness programs including an onsite naturopath physiotherapist, and RMT (location-dependent), healthy snacks, and exercise classes
RRSP-matching

Leadership

Jack Newton

(CEO)

Experience as Director of Product Development for Chenomx Inc. from 2004 to 2009. Advisor for Logikcull.com, dealcloser, and Athennian.

Rian Gauvreau

(Board Member)

Experience developing legal technology for Gowling Lafleur Henderson LLP from 2000 to 2008. Graduated the University of British Columbia with an M.B.A. in Strategic Management in 2011.

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