Director of IT Operations, Form Energy

• 10+ years in IT with 5+ years leading IT operations and/or infrastructure teams, ideally across multiple sites
• Demonstrated operational maturity across identity, endpoint, network, and cloud (Microsoft 365 / Azure), with strong ITSM/ITIL practices
• Experience operating IT controls in a compliance-intensive environment, including producing audit evidence
• A track record of building lean, metrics-driven operations with high service levels
• Strong people leadership of distributed teams, plus vendor and budget management
• Clear, credible communication and a hands-on, pragmatic style suited to a fast-paced hardware and manufacturing environment

Desirable

• Form Energy is scaling quickly across research, engineering, and manufacturing, and maturing the operating discipline that comes with it. The Director of IT Operations owns the infrastructure, end-user services, networks, identity, and endpoint fleet that keep the company running across four U.S. sites
• You will build a lean, metrics-driven, audit-ready IT operation — delivering excellent service to a demanding R&D, lab, and manufacturing user base while standing up the operational controls a maturing company requires
• Own core IT infrastructure: servers, storage, virtualization, and cloud (Microsoft 365 / Azure and Google Workspace) — including tenant infrastructure, security baselines, licensing compliance, and endpoint integration — and the identity and access infrastructure (Entra ID / Active Directory, MFA, and conditional-access policies). SSO federation and SCIM provisioning to enterprise platforms are owned by IT Engineering & Platforms, acting on this infrastructure
• Lead the endpoint fleet and device management across Windows and macOS (MDM, imaging, patching, encryption enforcement) and the supporting service catalog
• Direct networking across all sites — LAN/WAN/WLAN, firewalls, and segmentation — and partner with manufacturing controls teams on the secure IT/OT boundary (without owning OT)
• Own the service desk, procurement, and IT asset/inventory management across all sites — through a Manager, IT Service & Procurement — defining SLAs and metrics and driving a strong customer-service culture for a multi-site, multi-shift user base
• Mature IT operations disciplines — incident, problem, and change management; monitoring and alerting; backup and restore; runbooks; and on-call
• Operate IT general controls (access, change, and operations) to ITGC standards and produce audit-ready evidence as the company’s controls environment matures; partner closely with Cybersecurity & GRC and external auditors
• Manage infrastructure, networking, and endpoint vendors, licensing, and the operating budget; deliver excellence and reliability with a lean team
• Lead a distributed team of site systems/network engineers and a service & procurement manager across MA, CA, and WV; coach, develop, and hire selectively against clear capability gaps. (A dedicated Infrastructure & Networking manager layer may be added later if span of control warrants.)