Account Executive, Sprout Social
Mid Market Growth
$135k
OTE
OTE is the sum of a fixed base salary plus incentives at target performance + RSU's
All-in-one social media management platform
Job no longer available
All-in-one social media management platform
1001+ employees
Job no longer available
$135k
OTE
OTE is the sum of a fixed base salary plus incentives at target performance + RSU's
1001+ employees
Company mission
To help organizations of all sizes become better marketers and create the world’s most beloved brands.
Role
Who you are
- Sprout Social is looking for a highly driven, collaborative, and tech-savvy Account Executive with strong business acumen to join our Sales team. Ideally, you will be equally driven by a customer-centric mentality as well as a desire to close new business
- 2+ years of closing experience in B2B sales (SaaS experience preferred)
- Experience working with Salesforce.com or other CRM platform
Desirable
- Proven track record of success within inside sales or account management, preferably with a SaaS company
- Exceptional organizational, presentation, and communication skills - phone, email and webinar
- Technical expertise and ability to acquire knowledge of new products
What the job involves
- Sprout Social is looking to hire an Account Executive, Mid Market Growth to join the Sales & Success team
- Joining the Sales and Success team is an opportunity to accelerate your career
- We’re a winning team selling and supporting the leading social media management platform for businesses
- Not only do you get to work alongside some of the sharpest minds in the industry, you also get to work with some of the biggest brands in the world including DoorDash, General Mills, Trello, Make-a-wish Foundation, Edelman, and Blue Cross Blue Shield
- You get to design your own career and follow the path that’s best for you
- Wherever you want to go, we’re committed to helping you get there
- Generate new business from existing clients and serve as their product specialist
- Identify opportunities for upselling and increase individual account values
- Partner closely with our Account Management team, who will transfer qualified opportunities into your book of business
- Prospect, develop and close new sales opportunities within the largest prospects in our upsell segment
- Sprout Social is looking for a highly driven, collaborative, and tech-savvy Account Executive with strong business acumen to join our Sales team. Ideally, you will be equally driven by a customer-centric mentality as well as a desire to close new business
- Within 1 month, you’ll plant your roots, including:
- Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization
- Partner with the Manager of Customer Development to define key success metrics for your role and how you will measure against them
- Begin developing familiarity with our business, platform, and applications, as well as our company’s key metrics
- Acclimate yourself to the day-to-day responsibilities of Sprout’s Customer Development team by shadowing team members, listening to recorded customer calls and working closely with our dedicated Enablement Manager
- Within 3 months, you’ll start hitting your stride by:
- Outbound to your book of business and begin the process of building relationships with key strategic stakeholders
- Understand where we can expand our offerings by expansion into new business units or increasing utilization of our platform with existing users
- Own your numbers - consistently meet and exceed your activity goals to build a fruitful pipeline that will provide consistent quota attainment
- Conduct active research leveraging all available tools and data sources to understand your client's brand, culture, KPIs, partners, and success metrics so you can add value throughout your interactions and become a trusted advisor
- Within 6 months, you’ll be making a clear impact through:
- Have built solid relationships at the C-Level with your “book of business"
- Represent Sprout at conferences and engage potential leads in person at trade shows and events to continue to build our customer base
- Become a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals
- Consistently achieve your revenue targets
- Within 12 months, you’ll make this role your own by:
- Consistently meet and exceed monthly activity, pipeline and new business metrics
- Step up as a leader to share best practices across the organization and helps others grow from your experiences
- Obtain (solicited and unsolicited) and act upon peer and customer feedback
Our take
Engagement tools for social media are proving increasingly vital with the rise of social commerce, and brands need to keep a careful eye on customer satisfaction and interaction if the company is to net a profit from this market. Sprout Social is a social media management platform for brands and agencies of all sizes, allowing users to post, manage engagement, and access analytics on a single hub.
With plenty of big-name customers, including Unicef, Chipotle, and Subaru, Sprout Social has developed a trusted and effective brand of its own. It dodged direct competition with social engagement platform Hootsuite by expressly prioritizing its customer service tools, where Sprout Social appears to be generally recognized as superior.
To double down on serving the social commerce market, and carve out a distinctive niche ahead of this eCommerce trend’s anticipated success, Sprout Social has integrated with platforms such as Shopify and Facebook Shops. It is also a member of the TikTok marketing partner program, and has continued to receive accolades for its software.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Dec 2018
$40.5m
SERIES D
Feb 2016
$42m
SERIES C
Total funding: $101.5m
Company benefits
- Insurance and benefit options that are built for both individuals and families
- Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
- High-quality and well-maintained equipment—your computer will never prevent you from doing your best
- Wellness initiatives to ensure both health and mental well-being of our team
- Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members
- Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting
Company values
- Care Deeply
- Embrace Accountability
- Champion Diversity, Equity & Inclusion
- Promote Open, Authentic Communication
- Seek Simplicity
- Solve Hard Problems
- Celebrate Change
Company HQ
Chicago Loop, Chicago, IL
Articles
Leadership
Justyn Howard
(CEO)They were Senior Account Executive at New Horizons, and worked in Learn.com's Executive Account Sales department.
Aaron Rankin
(CTO)They have a Master's in Information Systems Management from Carnegie Mellon and were an IT Architect at IBM. They were also a Software Engineer at Endeca, and they are currently an investor with Rankin Family Ventures.
Peter Soung
(Head of Growth)They studied Computer Science at Penn State before working at IBM as a Software Engineer. They also worked as a Sales Engineer at companies such as Endeca.
Diversity, Equity & Inclusion at Sprout Social
Cassandra Blackburn (Director, Diversity, Equity and Inclusion)
- At Sprout Social, we’re committed to building a diverse team, fostering an inclusive culture and investing in equity across our organization. By prioritizing equity, defined as system-level change, we ensure that our practices support a diverse and inclusive environment.
- Monthly DEI Guild meetings: DEI Guild meetings provide a space for our team to learn about different cultures, identities and societal challenges that underrepresented groups face. Recent meetings have explored the US criminal justice system, understanding intersectionality and unsung heroes of Black America
- Resource groups: Members of our resource groups are people who share a common purpose, interest or background. Resource groups provide the space for team members to connect, exercise leadership skills and contribute to our ongoing DEI initiatives
- Training & development: To ensure our hiring and management practices are equitable, all new hires receive an introduction to DEI and unconscious bias training in their first month at Sprout. Our learning and development program, Grow@Sprout, contains courses for continued DEI learning and small groups meet monthly to extend discussions from previous DEI Guild meetings
- Community engagement: Team Sprout engages in the community in a number of ways, including partnering with organizations that serve the priority identity groups of our DEI initiatives and leading internal initiatives like our annual Philanthropy Week, Technology Giving Program and our volunteering program, Sprout Serves
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