Strategic Account Executive, Twilio

• 5-8+ years of combined experience in major account or strategic sales, managing or leading quantitative, highly analytical products and solutions for customers
• Accountable for relationship management, cross sells, upsells and solutions consulting
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
• Analytical account development strategy based on using data to find opportunities and prove value
• Demonstrated track record of managing business forecasts and financial models
• Entrepreneurial mindset with appetite to define process and build programs
• Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers
• Excellent verbal and written communication skills
• Bachelor’s Degree or equivalent years of experience

Desirable

• This position is needed to lead relationships with our largest current Communications platform customers who consume our messaging, voice and email services
• You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers
• As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses
• This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations
• Manage and expand some of our most important customer accounts, including high growth technology and ecommerce companies
• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results
• Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio
• Serve on a cross-functional account team with representatives from product, finance, support, and services teams
• Run a disciplined forecast, consistently achieve on goals, and present guidance to executive management
• Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization