Senior Growth Marketing Specialist, ServiceTitan
CA$86.6-129.8k
+ Equity
All-in-one operating platform for trades
Be an early applicant
All-in-one operating platform for trades
1001+ employees
Be an early applicant
CA$86.6-129.8k
+ Equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- The ideal candidate is a strong operator who thrives in a fast-paced environment, enjoys turning strategy into execution, and is passionate about using data, testing, and customer insights to drive results
- Bachelor's degree in marketing, business, or related field
- 3-5 years of experience in marketing, with exposure to customer marketing, demand generation, or lifecycle campaigns
- Experience supporting end-to-end campaign execution, including messaging development, creative coordination, and performance tracking
- Ability to work cross-functionally, collaborating with product, sales, operations, and demand generation teams
- Solid analytical skills and comfort using data to inform campaign decisions and report on performance
- Strong written and verbal communication skills, with the ability to contribute to compelling messaging and content
- Good organizational and project management skills, with the ability to manage multiple tasks simultaneously
- Self-starter who can work both independently and collaboratively as part of a team
- Passion for customer-centric marketing and delivering exceptional customer experiences
- If you are a passionate marketer with a focus on customer success and growth, and are excited about the opportunity to join a fast-growing SaaS company, we encourage you to apply for this exciting position
- Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us
What the job involves
- We are looking for a Senior Growth Marketing Specialist to join our Demand Generation team and help drive expansion revenue across our existing customer base
- This role is focused on executing revenue-generating marketing programs that increase adoption of our subscription and usage-based products through upsell, cross-sell, and product utilization initiatives
- As a key member of the GTM organization, you will support the development and execution of targeted, data-driven campaigns designed to generate measurable business impact
- Working closely with Channel Marketing, Product, Operations, Sales and Customer Success teams, you will help bring campaigns to market, manage customer audiences, optimize performance, and contribute to revenue growth across our product portfolio
- This role offers a unique opportunity to influence customer growth initiatives, build expertise in expansion marketing, and develop the skills needed to take on greater ownership over revenue-driving programs in the future
- Support the execution of full-funnel, multi-channel marketing campaigns that drive upsell, cross-sell and revenue growth across the existing customer base
- Assist in managing end-to-end campaigns execution, from intake through launch, including audience creation, asset coordination, QA, deployment & performance tracking / reporting
- Maintain campaign calendars and ensure initiatives are delivered on time and aligned to business priorities
- Collaborate with marketing channel owners, product, operations, and sales teams to ensure campaigns are aligned with business goals
- Partner with content and creative teams to help develop messaging and visuals that resonate with customers
- Coordinate campaign assets, messaging, and launch requirements across stakeholders
- Act as a key point of contact for campaign execution and operational support
- Assist with customer segmentation and targeting to ensure campaigns are personalized and relevant to the audience
- Identify trends and opportunities for optimization based on campaign and customer behavior data
- Monitor campaign performance and surface optimization recommendations to improve results
- Stay current with industry trends and best practices to continuously improve campaign effectiveness
Application process
- This position advertised is for an existing vacancy. We are currently seeking a qualified candidate to fill this position and will be reviewing applications on a rolling basis
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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