Field Engineering Director, Together AI
$230-300k
+ Equity and benefits
Cloud platform for building generative AI
Be an early applicant
Cloud platform for building generative AI
101-200 employees
Be an early applicant
$230-300k
+ Equity and benefits
101-200 employees
Company mission
To empower developers and researchers at organizations of all sizes to train, fine-tune, and deploy generative AI models.
Role
Who you are
- 10+ years of experience in a technical role with at least 5 years managing customer-facing technical teams
- Strong organizational skills and ability to manage dozens of customer implementations at once
- Strong technical background, with knowledge of AI, ML, GPU technologies and their integration into high-performance computing (HPC) environments
- Familiarity with infrastructure services (e.g., Kubernetes, SLURM), infrastructure as code solutions (e.g., Ansible), container infrastructure (Docker)
- Strong sense of ownership and willingness to learn new skills to ensure both team and customer success
What the job involves
- As a Director, Field Engineering at Together AI, you will build and lead a deeply technical post-sales team that work with our customers to build AI applications
- This leader will directly impact the path to renewal and expansion for our customers, making them an integral component of the overall revenue team
- This is an exciting opportunity for a deeply technical professional passionate about AI and customer success to make a significant impact in a fast-paced, innovative environment
- Mentor and lead a team of post-sales engineers that are deeply embedded in Together AI’s largest customers, driving technical outcomes every day
- Manage account health of Together AI’s entire customer base, understanding active issues and overall trends leading to real-time customer health
- Proactively identify risk in accounts based on technical telemetry and overall business metrics
- Own voice of the customer program to deliver high-value feedback to our Product, Engineering, and Research teams
- Take on IC responsibility as a technical advisor to 3-5 key customers, primarily assisting in maintaining reliability and performance of their GPU clusters
- Build educational content and tooling for both internal and external use around Together’s solutions (i.e., playbooks, blogs, demos, etc.)
- Build and maintain strong relationships with technical stakeholders within accounts, ensuring the successful deployment and scaling of their applications
Our take
Founded in 2022, Together AI is a research-driven AI company that operates a cloud platform for building and running generative AI. The company also contributes to open-source research, models and datasets to advance the use of machine learning.
Together AI's platform enables developers, researchers and businesses to train, fine-tune and deploy generative AI for their needs. With Generative AI gaining a lot of attention recently, the company has some high-profile competitors such as ChatGPT, but its focus on research makes it stand out.
The company has an incredibly strong start, evidenced by its substantial funding and Unicorn status. It is using these funds to expand its AI Acceleration Cloud product and prepare a large deployment of its GPUs, all while securing its position as an open-source model-building platform.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Feb 2025
$305m
SERIES B
Mar 2024
$106m
SERIES A
Total funding: $533.5m
Company benefits
- Competitive health insurance plans
- Dental and vision insurance
- Pre-tax flexible spending accounts
- Mental health support and services
- Income protection & retirement
- 401(k) plan
- AD&D insurance
- Life insurance
- STD & LTD insurance
- Monthly team lunches
- Flexible time off policy
- Team-driven celebrations and events
- Monthly commuting stipend + pre-tax bene
Company HQ
Design District, San Francisco, CA
Leadership
Ce Zhang
(Co-Founder & CTO)Previously Professor at ETH Zurich, Postdoc Researcher at Stanford University and Research Assistant at University of Wisconsin-Madison.
Vipul Ved Prakash
(Co-Founder & CEO)Previously Senior Director at Apple, CEO and CTO at Topsy and Founder at Cloudmark.
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