Cyber Incident Manager, Integrity360
Cyber security specialists
Open for applications
Cyber security specialists
201-500 employees
Open for applications
201-500 employees
Company mission
To be a reliable partner who can deliver effective, comprehensive solutions for organisations facing a growing number of threats to their networks, data, and reputation.
Role
Who you are
- Previous experience in managing cyber security incidents would be critical for the role
- You will have the capacity to multitask on several operational issues simultaneously. Have a very good understanding of customer issues and you can empathise with customers as to their current situation
- Ability to think through difficult issues and provide advice or when necessary
- A clear understanding of the ITIL processes
- Ability to work on assignments requiring sound judgement in resolving issues or in making recommendations
- Initiative to drive all incidents to resolution, ensuring timely participation by all stakeholders
- Without hesitation when required, escalate issues to upper management, to include C-Level managers, in accordance with prescribed procedures
- Incident Management and Incident communication experience
- Experienced in meeting deadlines while following processes and procedures
- Capable of working with other teams that challenge your processes and procedures
- Understanding of ITIL, SANS, PCI DSS, ISO 27001 and ISO20000
- Logical thought mindset and experience developing reusable processes / data architectures
- SANS: GCIH (Desirable)
- SANS: GCPM (Desirable)
- SANS: GLSC (Desirable)
- CREST: CCIM (Desirable)
- ITIL Foundation v3 or v4
What the job involves
- You will report directly to the Head of Incident Response, working alongside senior incident response analysts
- The type of incidents you will be working on range from business email compromises to full-scale ransomware attacks
- Chairing and coordinating major incident war rooms during live incidents
- If required, attending client sites during major incidents and acting as a conduit for communication between the client and the Integrity360 major incident response team
- Acting as non-technical point of contact for client stakeholders such as managers, directors and the C-suite level
- Project managing various aspects of major incidents, such as identification, containment, eradication and recovery
- Project managing the post-incident process with the customer, such as report delivery and recommendations
- Onboarding major incident response retainer customers and acting as the communications conduit in between incidents for general enquiries
- Project managing multiple live incidents at the same time
- Providing full summaries of major incidents to the respective MDR customers during their monthly service meetings
Our take
Integrity360 specialises in protecting businesses from cyber threats by offering a range of services to keep computer systems safe. These include checking for vulnerabilities, responding to security incidents and managing overall cyber security.
Recently, the company acquired Grove Group, a well-established cyber security and cloud services company. This move adds around 600 new customers and opens up new locations for Integrity360. The company also strengthened its partnership with Darktrace, a key player in network security, and boosted their global presence with a new Security Operations Centre in Cape Town.
With this acquisition, Integrity260 is set to grow significantly, with hopes of increasing its annual revenue and expanding its team. This growth will allow the company to offer even better protection and support to businesses around the globe.
Steph
Company Specialist at Welcome to the Jungle
Company
Company benefits
- Flexible Working Arrangements
- Career Development Opportunties
- Health Insurance
- Pension
- Large Training & Upskilling Budget
Company values
- Integrity
- Respect
- Teamwork
- Can-Do Attitude
Company HQ
Blackthorn, Dublin, Ireland
Articles
Leadership
Ian Brown
(Co-Founder & Executive Chair)Chairman at Air IT and Tailor Made Technologies. Previously the CEO of Axell Wireless, Redstone and Fastnet Group.
Eoin Goulding
(Co-Founder & Board of Directors)On the Board of Directors at Catalyst, Lesson Group and Luas Partners. Former Executive Chair and Group President of the company.
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