Director of Business Operations, Kiddom
$150-190k
+ Equity
Personalised teaching and learning for children
Job no longer available
Personalised teaching and learning for children
101-200 employees
Job no longer available
$150-190k
+ Equity
101-200 employees
Company mission
To empower learners and teachers to achieve their full potential by connecting assessments, a digital curriculum, and instruction in one platform.
Role
Who you are
- 8+ years in business operations, strategy, or related roles
- Proven success solving mission-critical problems, scaling processes, and driving cross-functional execution
- Strong analytical, financial, and systems orientation
- Excellent project management and stakeholder management skills
- Comfort with ambiguity; ability to balance strategic vision and tactical execution
- Bonus: Experience in EdTech, SaaS, curriculum operations, or K–12 markets
What the job involves
- The Director of Business Operations will be a key strategic and operational leader at Kiddom, driving alignment between company strategy and execution while ensuring our core operations scale effectively. This role requires someone who can zoom out to shape company priorities and zoom in to execute detail-oriented improvements that create leverage across the business.
- You’ll work cross-functionally with executive leadership and functional heads, owning high-priority initiatives, implementing scalable processes, and ensuring that day-to-day operations run seamlessly
- Solve and Drive Cross-Functional Execution on Strategic Priorities:
- Margin improvements: Lead cost optimization initiatives, including vendor negotiations, fulfillment efficiencies, and pricing strategies
- New product launches: Ensure GTM readiness, orchestrating collaboration across product, sales, and customer success
- Revenue acceleration: Refine pipeline models, optimize sales processes, and strengthen GTM-finance alignment
- Customer success initiatives: Improve onboarding workflows, design retention strategies, and align service models with growth and margin goals
- Define and Implement Process Improvements to Enable Scale:
- Order-to-cash workflows: Streamline handoffs between sales, finance, and fulfillment
- Data infrastructure and reporting: Build dashboards and KPI frameworks that provide company-wide visibility
- Contractor and vendor management: Standardize onboarding, tracking, and performance evaluation
- Cross-team project management: Introduce scalable frameworks (OKRs, project tools, RACI/DACI) to ensure predictable collaboration
- Own and Optimize Core Operational Processes:
- Curriculum contractor hiring and oversight: Source, contract, and manage curriculum contributors
- Professional learning operations: Ensure efficient scheduling, staffing, and delivery of PD services
- Product and services catalog (MPL): Maintain the accuracy of our Master Product List and ensure alignment across Salesforce, NetSuite, and fulfillment systems
- Special initiatives: Step into high-priority projects such as RFP responses, large account rollouts, or strategic partnerships
Our take
Digital education has become an increasing reality in recent years. Whilst services such as Zoom have provided platforms for remote teaching, the minimal functionality of such services has outlined the lack of digital engagement tools that classrooms require.
Kiddom develops a collaborative learning platform for K-12 schooling that aims to provide integrated solutions to not only remote teaching but also in-person school and homework assignments. The platform allows teachers to assign tasks and to collaborate with students on them, whilst the software gathers data to provide insights on student engagement and performance.
The startup currently provides its services to individual teachers for free, but solutions for inter-institutional curriculums come at an annual subscription fee. Kiddom’s approach aims to provide solutions and fill the gap between remote and in-school teaching, at the same time as integrating student analytics to optimize and personalize the way students are educated.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
27% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Aug 2021
$35m
SERIES C
Mar 2018
$15m
SERIES B
Total funding: $56.5m
Company benefits
- Competitive salary
- Meaningful equity
- Remote friendly culture with budget to make sure you can work comfortably from home or office
- Health benefits: medical, dental, vision, disability and life insurance
- Flexible vacation policy
Company HQ
Financial District, San Francisco, CA
Leadership
Ahsan Rizvi
(CEO & Founder)After an MSc at the University of Illinois, Ahsan spent a year as a Fulton Collective LLC Partner, before co-founding Le Sensor in 2010. They leveraged this entrepreneurial experience to found Kiddom in January 2015, serving since as CEO.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 19 more jobs at Kiddom