Senior Product Manager, CookUnity
Personalization & AI
$150-180k
+ Equity Package
Ready-meal delivery marketplace
Be an early applicant
Ready-meal delivery marketplace
501-1000 employees
Be an early applicant
$150-180k
+ Equity Package
501-1000 employees
Company mission
To empower chefs everywhere to nourish the world through our shared love of great food.
Role
Who you are
- Experienced in ML-powered product development, ranking algorithms, recommendations systems, or personalization platforms
- Excited about building 0→1 conversational AI products and comfortable navigating the ambiguity of LLM-powered experiences
- Technically grounded in how LLMs work—prompting, RAG, evaluation, guardrails—and able to partner fluently with LLM engineers
- Analytical, systems-oriented, and comfortable with experimentation frameworks, model evaluation, and user behavior analytics
- A strong frontend product thinker who can own customer-facing UX and translate backend AI capabilities into intuitive, delightful user experiences
- Skilled at simplifying complex technical problems into user-centric solutions
- Excited by the challenge of turning a large, dynamic food catalog into a highly personalized weekly experience
- Collaborative, decisive, and able to partner tightly with Engineering, ML, Design, and cross-functional product groups
- Customer-obsessed and eager to understand why users choose the meals they do—and how to anticipate their next choice
- 7+ years of product management experience, including at least 4+ years working on personalization, search, recommendations, ML/AI products, or similar domains
- Experience with LLM-powered products, conversational AI, or chatbot development—hands-on 0→1 experience a strong plus
- Strong analytical and technical intuition; can work closely with ML/infra teams and reason about relevance, ranking, and experimentation approaches
- Proven ability to drive complex products from concept to launch in fast-paced environments
- Experience with A/B testing platforms, online metrics, offline model evaluation, and data-driven decision making
- Demonstrated ability to own customer-facing frontend product surfaces end-to-end, from UX vision through launch
- Strong user experience instincts with a track record of collaborating closely with design
- Excellent communication skills and ability to influence stakeholders at all levels
- If you’re interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you. Thank you for your time!
What the job involves
- We're looking for a Staff Product Manager, Personalization & AI to lead the product vision, strategy, and execution of two interconnected pillars: our next-gen personalization systems (menu ranking, recommendations, search, predictive preferences, and adaptive UI) and a new customer-facing AI experience powered by LLMs
- This role will own both the personalization engine across the entire eater journey and the 0→1 build of a customer-facing AI experience—and will work cross-functionally with ML, LLM engineering, frontend and backend engineering, data science, design, and our culinary teams to build a highly adaptive, intelligent food experience
- You'll go deep into understanding eater behaviors, intent signals, and food preferences, and translate them into a scalable roadmap across both personalization and conversational AI that meaningfully lifts retention, conversion, and LTV
- Our users make hundreds of micro-decisions every week; the goal is to simplify all of them—whether through intelligent ranking or a natural-language experience
- Define & Drive Product Strategy
- Own the end-to-end personalization roadmap including recommendations, ranking algorithms, adaptive feed, intent modeling, and predictive food preferences
- Build a unified personalization strategy that spans discovery, ordering, search, and post-order experiences
- Translate customer insights and behavioral data into frameworks for "personalized ordering journeys" across weekly menus
- Ship High-Impact Personalization Features
- Partner with Engineering and ML to design, build, and iterate on models that personalize menus, recommendations, and content surfaces
- Launch new ML-powered features—e.g., personalized ranking, contextual suggestion surfaces, food-intent clustering, dietary preference modeling, and personalization-aware UX
- Drive experimentation, A/B testing, and offline/online model evaluation frameworks to measure lift rigorously
- Build the Customer-Facing AI Experience (0→1)
- Own the 0→1 product vision and roadmap for a customer-facing conversational AI experience—from problem definition and early MVP through launch and iteration
- Define use cases, conversation flows, and success criteria, balancing eater needs with technical feasibility and business goals
- Partner closely with LLM engineering to evaluate models, define grounding strategies, and drive prompt/context architecture decisions from a product lens
- Own the full frontend product surface for the AI experience end-to-end, from UX vision through shipped features
- Establish evaluation frameworks for LLM product quality—including relevance, hallucination rate, tone, and task completion—and iterate based on real user feedback
- Deeply Understand Customer Behavior
- Develop a sophisticated understanding of eater behavior patterns, including early-week ordering signals, cuisine preferences, dietary constraints, and long-term engagement drivers
- Work closely with Data Science to identify behavioral segments, affinity clusters, and downstream retention impacts
- Cross-Functional Leadership
- Own the end-to-end frontend product surface for the customer-facing AI experience, partnering closely with Design and Engineering from concept through launch
- Collaborate on personalization-related frontend surfaces (adaptive homepage, personalized filters, recommendation UI)—contributing product direction while partnering with other PMs and Design who share ownership
- Work with Chefs and Culinary to incorporate menu diversity, cuisine metadata, and ingredient-level signals into both personalized and AI-assisted experiences
- Collaborate with Growth, CRM, and Marketplace teams to personalize acquisition, onboarding, and reactivation journeys
- Drive Measurable Business Impact
- Improve core funnel metrics (CVR, add-to-cart rate, search success rate)
- Lift order retention, order frequency, and net AOV for all eater segments
- Increase long-term revenue and reduce decision friction for customers navigating a large menu
Our take
CookUnity is a meal subscription service which connects consumers with some of the country's best known chefs, including Esther Choi, Chris Ratel and Andy Mendez. Consumers can select from a menu of handcrafted meals that cater to a wide variety of palates and dietary preferences. Believing that healthy food fuels stronger communities, CookUnity contributes to an ongoing partnership and donation with the Food Bank For New York City.
The New York founded business hit the headlines for its upward trajectory in 2020, where it secured $15.5M in funding and saw an expected boost not just in demand, but in the supply of top culinary talent at a time when restaurants were struggling.
While there’s a wide world of meal plan delivery services, CookUnity has a jump on much of the competition as it’s the first service that connects such eminent chefs directly with the customer. This has allowed it to expand across much of the US, and it now prepares over 10M meals annually for its 50,000 subscribers.
With most of the urban US now covered by its service, CookUnity is moving into the next phase of its growth, expanding the range of sellers and food products on the platform, and has plans to offer family-sized portions, breakfast options and cooking classes using its existing physical and digital infrastructure. This will enable it to grow into an all-in-one meal subscription service over the coming years.
Freddie
Company Specialist at Welcome to the Jungle
Insights
30% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Apr 2023
$47m
LATE VC
Sep 2021
$47m
SERIES B
Total funding: $119.3m
Company benefits
- Comprehensive Health, Dental & Vision Insurance
- 401(k) Plan to invest in your future
- Paid Parental Leave
- Wellness Benefit to support your physical, mental and emotional wellbeing
- Unlimited Paid Vacation & Sick Days
- 4-Week Paid Sabbatical after 5 years with us
- Compassionate leave each time the need arises
- Remote/Hybrid/On Site Options
- Employee Stock Options Plan
- Bi-annual bonus based on performance
- Planning Sessions twice a year: New York & Buenos Aires
- Spanish/English Lessons with a private coach
- Monthly CookUnity Credits to enjoy meals crafted by our creators
- Once a month in-person gatherings to fuel connection and belonging
- Chef-Led Culinary Trips to foodie destinations (twice a year)
Company HQ
Bedford-Stuyvesant, NY
Leadership
Mateo Marietti
(Co-Founder & CEO)Born on a farm in Argentina, Mateo is on a mission to make great real food available for all and a more fair and sustainable food system. He has built 10+ food brands that delivered more than 25M meals combined in the last 13 years, including SUSHIPOP and La Causa.
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