Product Designer, Thumbtack
Partnerships
$127.4-194k
Salary dependent on location
Local services marketplace app
Open for applications
Local services marketplace app
1001+ employees
Open for applications
$127.4-194k
Salary dependent on location
1001+ employees
Company mission
Thumbtack's mission is to help homeowners care for their homes, all the way from minor retouching to fundamental remodelling projects.
Role
Who you are
- We’re looking for a Product Designer with excellent prototyping, motion, and visual design skills to join our Partnerships team
- 3-5 years of overall product design experience
- A blend of agency and in-house product-design experience, with a portfolio that demonstrates interactive prototyping, motion/animation, and visual storytelling
- Strong prototyping skills using tools like Figma, with comfort moving from low-fidelity flows to high-fidelity prototypes with motion and interaction
- Experience designing UI micro-interactions, transitions, or interactive animations that enhance understanding and delight
- Visual and production design acumen with strong attention to craft, motion timing, and execution detail
- Understanding of technical feasibility and ability to collaborate effectively with engineering partners
- Strong communication and storytelling skills to align cross-functional stakeholders
- Bonus - Hands-on experience or strong curiosity in AI-driven prototyping workflows
What the job involves
- We're a tight-knit team of product designers, researchers, and content designers working closely with engineers and product managers to research, explore, and iterate on well-crafted user experiences that are innovative, engaging, and delightful
- We collaborate regularly through design critiques, work sessions, and presentations to inspire and influence the direction of the product and company as a whole
- Partnerships is one of the fastest-growing areas of Thumbtack’s business and unlocking new growth opportunities through collaboration
- Each new business vertical and partnership represents a unique opportunity to reach new customers and expand the value of Thumbtack’s platform. Our team operates like a startup within Thumbtack
- We identify high-potential verticals, form strategic relationships, and move from concept to product by validating new ideas, defining product-market fit, and scaling what works
- Some partnerships are mature and expanding while others are just beginning
- Across all of them, we balance experimentation with execution to build products that create mutual value for partners, pros, and homeowners alike
- This role will help accelerate go-to-market efforts and unlock new growth opportunities by pairing product design sensibility with storytelling, prototyping, and polish
- You’ll work closely with Business Development, Sales, Go-to-Market Operations, and Product teams to rapidly visualize future-state partner experiences, craft high-quality pitches and support launches, and contribute to new vertical product design
- This is a product design role with a twist: you’ll spend the majority of your time in visualizing new experiences, prototyping, animation, and production design more than most roles, creating interactive demos and motion-rich experiences that help partners feel what’s possible
- You'll own the design and delivery of high-polish pitch decks, partner demo decks, and interactive launch experiences, aligning design with business strategy, partner story, and go-to-market narrative
- Build interactive prototypes with motion and animation that bring future-state partner experiences to life
- Create high-fidelity interactive demos and partner assets that help partners understand and feel potential product experiences
- Design and maintain reusable visual and motion assets that scale across Business Development, Sales, and Marketing efforts
- Contribute to launch planning and go-to-market efforts through refined visual design, ensuring polish and cohesion across touchpoints
- Collaborate with product designers, engineers, and cross-functional teams to improve the craft and execution of live partner experiences
- Translate partner and business needs into user journeys, requirements, and clear visual narratives
Our take
ThumbTack is a local services marketplace app that pairs customers with skilled professionals. Instead of simply searching for a professional, users provide ThumbTack with details of the job they need completing and the professionals then pitch their services to the potential customer using credits. ThumbTack makes its money by charging the professional for these credits.
It positions itself as something a little different in a saturated local services space that is dominated by companies like Angie’s List, TaskRabbit, Yelp, eBay, and Amazon. It also focuses on a broad range of professionals, from traditional home services like electricians and painters to photographers, personal trainers, and birthday party magicians.
The COVID-19 pandemic saw a boost in business for ThumbTack as more people stayed at home and made changes to their properties, increasing the demand for home professionals. In fact, after 2019, the company doubled in value to $3.2 billion with its 2021 raise. Now its updated app has 30 new features, and the company is partnering with the likes of trade-powering platform and Unicorn ServiceTitan, indicating Thumbtack's sustained sway in the market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-5% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2021
$275m
LATE VC
Jul 2019
$150m
SERIES F
Total funding: $699.4m
Company benefits
- Parental leave
- Health insurance
- Community matters | Sure, our ways of connecting have changed. But we haven’t missed a beat, from virtual concerts to “TTversary” celebrations to weekly catch-ups
- Always be improving | We bring out the best in our colleagues — and our product — by pushing each beyond what we believe we’re capable of. We give honest feedback, even when it’s hard
- Wellness is a way of life | We promote balance with generous PTO and company-wide holidays — and find our centers every Wellness Wednesday with yoga featuring a Thumbtack pro
- A worthy mission | In a world where tech is often seen as eroding good jobs, we’re helping small business owners thrive. Our product makes entrepreneurship accessible to everyone
- Driven by our values | Our values are the compass by which we make all our decisions. Each one matters: Lead with why, Make it count, Own it, Choose teamwork, and Say what you mean
- Plus, amazing benefits | All the benefits you’d expect, plus a few more: generous parental and fertility benefits, $1800 for Thumbtack services per year and a $1200 remote work stipend
- Virtual-first working model coupled with quarterly in-person events and Camp Thumbtack
- 20+ company-wide holidays including two week-long shutdowns
- Libraries (collaborative workspaces) in San Francisco, Salt Lake City, Toronto, and Manila
- Cell phone and WiFi reimbursements
- Subscriptions and Employee Assistance Program for mental health and well-being
Company HQ
SoMa, San Francisco, CA
Leadership
Marco Zappacosta
(CEO)Having studied at Columbia University, Marco co-founded Thumbtack in August 2008. He has served as CEO since January 2009.
Jonathan Swanson
(Chairman)Jonathan started his career creating financial market reports for the White House before co-founding Thumbtack in 2008. Currently Founder at Powerset and Athena.
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