Staff Product Designer, Nova Credit

• You have a minimum of 8 years of experience in product design, with a strong focus on B2B or B2B2C products
• You can take a feature from ideation to delivery, from diving into user research and usability testing all the way through to shipping detailed designs and collaborating with engineering teams to deliver the final product
• You possess strong visual design skills, enabling you to create high-fidelity mockups and prototypes that effectively communicate design solutions
• You excel at systems-level thinking and can design scalable solutions that work across products and platforms
• You can articulate design decisions with clarity and confidence, grounding them in user needs, business goals, and technical constraints
• You have experience building or contributing to design systems and pattern libraries to ensure consistency and design efficiency
• You possess strong communication and interpersonal skills, enabling you to articulate complex design concepts effectively to diverse audiences. Additionally, you excel at building collaborative relationships with cross-functional teams
• You have a bias toward action – even if the problem is ambiguous, you find ways to break it down into achievable milestones and work toward clarity, but you are also not beholden to rigid processes over getting the job done
• You default to an ownership mentality and love being hands-on, and successfully drive design problems to resolution end-to-end

Desirable

• As a Staff Product Designer at Nova Credit, you will play a critical role in crafting intuitive and impactful product experiences for our Cards vertical, while also contributing to the company’s design strategy and direction
• This is an exciting opportunity to collaborate with stakeholders across the organization; you’ll work to visualize business and user goals through the design of features and experiences that meaningfully impact the lives of people historically excluded from the credit system
• This is a remote-friendly, full-time role, reporting to the Head of Product. Candidates based in the New York area are preferred
• WITHIN THE FIRST MONTH, YOU'LL:
• Become familiar with each of our products and how they all come together on Nova Credit's Platform
• Build strong cross-functional partnerships across Product Management, Engineering, Marketing, Sales, and Account Management
• Observe customer calls to understand their pain points, needs, and the context in which they occur
• Review existing design systems, patterns, and user research to understand our current state
• Begin contributing to at least one key feature on the roadmap, while making a preliminary assessment of the longer-term design vision and opportunities for the Cards vertical
• WITHIN THE FIRST QUARTER, YOU'LL:
• Have a clear understanding of Nova Credit's business model, its products, customer needs, and its competitors
• Lead end-to-end design for at least one significant product initiative, delivering high-quality UX and UI solutions
• Establish or refine design processes to enhance collaboration among design, product, and engineering teams
• Identify areas of opportunity across our products to enhance conversion, usability, and the overall consumer experience through UX/UI improvements
• Begin contributing to our design system evolution, defining patterns that can scale across products
• WITHIN THE FIRST YEAR, YOU'LL:
• Become a subject matter expert in your vertical, with an in-depth understanding of both user and business needs, and how to translate that into design strategy
• Lead design for multiple complex product initiatives with demonstrated impact on key metrics like customer adoption, conversion, or user satisfaction
• Influence product strategy and prioritization through design thinking
• Build and maintain strong relationships with strategic cross-functional partners within the company and with key customers
• Contribute to building a strong design culture and help evolve our design systems and practices
• Refresh the design vision for your area of ownership, while contributing to annual roadmapping and the long-term product vision for Nova Credit