Senior Strategic Partnership Manager, Auror
$140-180k
+ Employee share scheme
More information about location
3 days a week in office
Retail crime intelligence platform to make communities safer
Open for applications
Retail crime intelligence platform to make communities safer
101-200 employees
Open for applications
$140-180k
+ Employee share scheme
More information about location
3 days a week in office
101-200 employees
Company mission
To build a retail crime intelligence platform that connects people and organisations with timely intel to proactively reduce the impacts of crime in retail stores and in our communities.
Role
Who you are
- Account Manager or similar role in enterprise sales, preferably within the SaaS industry
- Proven track record in managing and growing large, complex accounts, with a strong ability of achieving sales targets and fostering long-term client relationships
- Excellent commercial acumen, with a collaborative approach to working cross-functionally, with both internal and external partners, and navigating organizational dynamics
- Excellent communication and interpersonal skills, with the ability to engage, influence, and negotiate with stakeholders at all organizational levels
- Strong negotiation and presentation abilities, with the capacity to deliver compelling product demonstrations and articulate value propositions
- Strong analytical skills, able to build and execute strategy around key accounts with a data driven and outcome mindset
- Excellent project-management skills, with a proven track record of leading complex projects end-to-end
- Ability to analyze market trends, competitor activities, and consumer preferences to inform partnership strategies and identify new opportunities
- Comfortable with ambiguity - we operate in a dynamic way which can mean priorities and pace can change accordingly
- A strong alignment to our Guiding Principles:
- Together as one. We are connected, aligned, informed, open-minded, and always do what's best for each other and our community
- Be the force for better. We take responsibility for elevating ourselves, our peers, our community, and Auror to a place we're proud of, every day
- We measure by impact. Our choices are defined by the impact they achieve
- Magic moments matter. We create, harness, and celebrate the impact of magic, no matter how small
What the job involves
- The Senior Strategic Partnership Manager will play a key role within Auror’s North American team, driving strategic initiatives that enhance our partnership approach with major retailers and industry organizations
- The role has three parts to it:
- 1. Nurture and develop existing retail partnerships
- Cultivate and strengthen relationships with senior executives and leaders in Profit Protection/Loss Prevention (LP) across our key retail partners, positioning Auror as a trusted advisor in reducing crime and enhancing safety
- Identify and propose innovative solutions that deliver substantial value, while proactively exploring upsell opportunities that align with partner objectives
- Drive the integration of Auror into our partners’ LP ecosystems, ensuring our offerings are central to their operational strategies
- Collaborate closely with Customer Success to execute engagement plans and achieve performance targets
- 2. Play an active role in supporting the LP industry
- Serve as a recognized leader within the LP industry by engaging with influential industry bodies, including the Retail Industry Leaders Association and National Retail Federation, to shape the narrative around loss prevention strategies
- Represent Auror at key industry events, facilitating discussions and showcasing our innovations to enhance our market positioning and influence
- 3. Support new retail partnerships in North America
- Oversee the strategic planning and execution of proof-of-concept pilots and / or roll-outs for prospective and / or new partners
- Collaborate with Sales and Customer Success to deliver an integrated, end-to-end experience for new partners, driving alignment and operational excellence
Our take
Across the globe, profit-motivated and organised crime costs trillions of dollars each year, with retail theft costing the world over $100B annually. However, shoplifting has become an “accepted” business cost, often unreported and unsolved, that businesses factor theft costs into their budgets and forecasts. Auror’s platform for retailers is focused on preventing crime, reducing loss, and making stores safer.
The company uses data visibility technology for fast and easy reporting of crime, providing crimefighters with the intelligence they need to not only solve more crime, but also provides insights as to how to prevent future shoplifting. Connected with over 2,000 law enforcement agencies, it drives a 50% improvement in debt recovery rates and resolves cases that would ordinarily never be investigated within two weeks.
The company has expanded globally, with offices in New Zealand, Australia, the USA, and the UK, and works with some of the largest retailers in these countries, including Walmart, Woolworths, and Coles. Auror’s successful expansions and proven product have it well set to be at the centre of greatly reducing retail theft across the globe.
Steph
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
21% employee growth in 12 months
Glassdoor (5)
Company
Funding (last 2 of 3 rounds)
Nov 2024
$48.4m
SERIES C
Dec 2021
$20m
LATE VC
Total funding: $87m
Company benefits
- Employee Share Scheme: You’ll own part of a company making a real difference!
- Flexibility: We are hard-working and outcome-focused, but recognize there is more to life than work. We promote a healthy work/life blend
- Shorter Working Week: Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy
- Mental and Physical Health: We understand how vital both mental and physical health is, and have policies to support that, including Wellness Days (days that you can take for any reason whatsoever, not just for when you’re sick/ unwell)
- Private Health Care (Medical): Auror automatically enrols you into our private healthcare plan
- Family-Friendly: We offer comprehensive parental leave and benefits for primary and non-primary caregivers
- Personal Development: We support our team to participate in courses, conferences, or events that will help them be relentless about improvement
- Making an Impact: You’ll work to solve interesting problems and help us keep communities safe.
Company values
- Magic moments matter
- We measure by impact
- Be the force for better
- Together as one
Company HQ
River North Art District, Denver, CO
Articles
Leadership
Tom Batterbury
(CSO)Former Management Consultant & Business Analyst. Previously worked as a Consultant (Strategy and Operations) at Deloitte New Zealand, and was a Marketing Tutor at the University of Otago.
Phil Thomson
(CEO)Former Young Managers' Advisory Board Member at the New Zealand Institute of Management Inc., and former Board Member at the New Zealand Council of Legal Education. Previously worked as an Associate (Intellectual Property) at Simpson Grierson and was a Business Consultant at Dashing Consultants.
James Corbett
(Director of Technology)Former Software Developer at Xero, and previously worked as a Consulting Analyst at Deloitte.
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