Platform Operations Engineer, Dotdigital
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Omnichannel marketing automation platform
Be an early applicant
Omnichannel marketing automation platform
201-500 employees
Be an early applicant
+ Share Reward
201-500 employees
Company mission
To empower marketers to achieve their goals in faster and smarter ways.
Role
Who you are
- Strong experience with cloud platforms. We have a strong preference for Azure experience
- Demonstrable scripting experience with PowerShell (Python, Bash is good too)
- Strong exposure to cloud native Technologies (Container orchestrators, Immutable infrastructure, Service Mesh)
- Experience in Infrastructure as Code, (Terraform, Azure ARM, Bicep) that has to work at scale and in multiple regions
- Comfortable working with versioning tools (Git, Azure Devops, GitHub)
- Excellent CI/CD pipeline authoring. Automation is key after all. We use Azure DevOps
- Experience in Observability and Reporting tools and their components (think ElasticSearch, Grafana, Prometheus, Thanos, Raygun)
- Know your way around Linux and Windows OS. If you come from a sysadmin background this is cool!
- A positive and proactive attitude! We pride ourselves on our company culture, so it’s imperative that you’re a team player and don’t shy away from taking on feedback. We’re here to help each other
- A motivated, coachable, and determined individual. We don’t expect you to know everything, but if you can demonstrate a willingness and desire to learn, we’d love to hear from you
- Impeccable work ethic. Someone who is willing to go the extra mile
- You will be part of a wider Technology Team, so excellent written, verbal and problem-solving skills are a positive
- Excellent interpersonal skills and enjoy networking, public speaking, and cultivating relationships
- Ability to prioritise, and manage time effectively in a parallel project environment. You can evaluate and manage your time and focus without affecting your performance or decision-making
- Detail oriented, highly organized, can work independently and as part of a team
- Display a strong commitment to consistently reach established goals
What the job involves
- We are seeking a talented and self-motivated Platform/DevOps Engineer to join our growing DevOps team that makes up part of the Platform and Data Engineering function
- We engage in designing and managing production and development environments that support the Dotdigital SaaS platform evolution, growing year on year
- We collaborate with highly talented cross-functional teams, across Product, Quality Assurance, Software Engineering and Operations functions, to continuously improve business outcomes and achieve corporate goals, through maintaining scalable infrastructure, automation, seamless integration, and innovative solutions
- Design, implement, and maintain scalable infrastructure to support production and development environments
- Automate deployment processes and improve system performance
- Ensure 24/7 platform uptime across the globe. Support operational teams in BAU activities
- Collaborate with cross-functional teams to enhance system reliability and support development and operations initiatives
- Engage in all stages of the DevOps Engineering Life Cycle (concept, define, design, build, test, release, maintain, and retire)
- Propose, scope, design, and implement various infrastructure architectures
- Maintain and deploy highly-available, fault-tolerant systems at scale
- Utilize Azure cloud native technologies, Kubernetes, Docker, and configuration management tools
- Work collaboratively with multiple teams to deliver end-to-end products and features
- Keep up to date on modern technologies and trends, advocating for their inclusion within products when appropriate
- Following the successful completion of the probation period, the candidate will be included in the team’s on-call rotation. This involves responding to critical incidents and ensuring platform reliability outside of standard working hours, on a scheduled basis
Application process
- 15min Screening Call with Team Talent
- We’ll send you a small assessment to do offline. We ask you bring your submission so we can chat about it
- You’ll join a video call with two people from our DevOps team and we’ll chat tech, look at your assessment, your previous projects, and do a coding exercise together. This will take around 90 minutes
- We’ll have a final video interview, with our Platform Engineering Director. We’ll talk tech and projects again, but we really encourage questions during this phase. We’re happy to discuss our tech stack, our ambitions, current problems, our processes, or anything else that’s on your mind – nothing’s off limits
Our take
Dotdigital builds an omnichannel marketing solution for B2C, B2B, and NFP marketers. The company serves thousands+ of brands around the globe, counting British Airways, Royal Aeronautical Society, Barbour, Accolade Wines, and City & Guilds among its clients.
Marketers using Dotdigital can create hyper-targeted marketing campaigns that increase businesses' marketing ROI, boosts sales revenue and attracts more qualified leads. What's more, Dotdigital sets itself apart by being the world’s first carbon-neutral marketing automation platform.
Dotdigital's main priority is developing new data-driven digital marketing features in order to increase its customer base. New product launches and strategic investments are key to the company's continued growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Company benefits
- Wellbeing reward
- Paid Sick Leave
- Healthcare
- Medical Cashplan
- Paid Eye Tests
- Annual performance bonus or commission plan
- Loyalty reward
- Employee of the year
- Dotdollars rewards
- Referral schemes
- ShareBuy and ShareReward Schemes
- Dotdigital day
- Enhanced parental leave
- Volunteering
- Christmas holiday closedown
Company HQ
London, UK
Leadership
Simon Bird
(Co-Founder)Previously studied Computer Science at Royal Holloway, University of London. Co-Founded Dotdigital after graduating in 1999.
Tink Taylor
(Co-Founder & President)Since co-founding Dotdigital, became an Email Marketing Council Member for DMA in 2006 for 15 years. They have also been an E-communications Council Member for 6 years at IAB.
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