Senior Product Designer, Aspire

• 4+ years experience in a Product Designer role at SaaS companies
• Demonstrated ability to define a customer-centric UX that balances product priorities, technical constraints, and UX simplicity
• Exceptional skills in the craft and execution of product design work, from high-level strategic direction down to UX design details
• Strong prioritization and organizational skills. Excited by the idea of managing multiple responsibilities at once, rapid iterations, and delivering refined designs in a short time
• Proven bar raiser with a keen sense of high quality design and UX that drives user engagement and improves customer NPS
• Experience in using Figma to design products
• Excellent written and verbal communication skills; the ability to communicate design decisions across the organization
• Act as a product owner, consistently generates customer insights and influences feature direction
• The ideal candidate will have experience in designing user flows for enterprise applications, is a self starter, curious about the customer and the technology and loves to sweat the details to set a standard for amazing UX

Desirable

• We’re looking for an experienced Senior Product Designer in USA / Canada to help shape our product vision and build engaging consumer grade experiences for our brands and creators. As a Product Designer, you will help shape and redefine the user experience and design of Aspire for our Brands and Creators
• You will be responsible for the product’s UX journey and work closely with product managers and engineers to bring delightful experiences to market - quickly and at a high quality. You are ultimately responsible for the customer’s journey through the application
• As a Product Designer, you will own the design process from ideation, research through to execution and post delivery analysis. Our designers are creative, opinionated, and passionate about their craft - all in a fast paced environment
• The role will report directly to the SVP of Product and Design
• Own the customer experience for substantial existing and new parts of Aspire
• Understand our customers, our products, and our competitors to identify needs & opportunities to advance our product and the user experience
• Translate complex requirements into intuitive, beautiful interfaces and workflows
• Lead the product thinking through design led frameworks and support it with information architecture diagrams, wireframes, user flows, and prototypes for your features
• Conduct user research to identify pain points, determine priorities, and inform design decisions
• Contribute to product strategy through customer research and design explorations
• Partner with Product, Engineering, and Design teams to develop and implement meaningful product and process changes
• Closely collaborate with our Marketing, Sales, and Customer Experience teams to solicit their feedback and understand customer needs