Staff Designer, Spotify
Platform Design
Commercial music streaming service
Be an early applicant
Commercial music streaming service
1001+ employees
Be an early applicant
1001+ employees
Company mission
To unlock the potential of human creativity—by giving a million creative artists the opportunity to live off their art and billions of fans the opportunity to enjoy and be inspired by it
Role
Who you are
- Extensive experience in crafting products and services - preferably within the Enterprise tech sector with a high level of visual and UI experience. (Agency experience is an advantage)
- Track record of crafting functional but also beautiful experiences that users love
- Equally comfortable working through sophisticated flows, crafting visually stunning interfaces, storytelling through motion, and all the fields of design required to support the work
- Data-informed - recommendations and design work are deeply rooted in experimentation and evidence
- Comfortable starting from ambiguity and driving clarity from complexity. Works autonomously or within a design squad
- Balances user and business centricity equally
- Outstanding communicator, storyteller, and facilitator. Brings people together and builds a shared understanding, with an encouraging vision and narrative
- Experience in defining strategies that support teams through product pivots - such as experience visions, scenario planning, future casting, service prototyping, or similar
- Enjoys mentoring others to give and ask for honest and critical feedback
- Builds positive relationships with cross-functional partners
- Develops standard methodologies for engaging across teams within the organisation
- Drives inclusion and equity within their wider Product Area/domain. Holds others accountable for non-inclusive behaviours and builds a psychologically safe environment
What the job involves
- The Platform Design team's mission is to fuel innovation through design
- We shape a world-class platform and craft inclusive solutions that empower diverse audiences within the Spotify ecosystem and beyond
- We champion design excellence across the Platform mission, collaborating with teams to elevate the quality and impact of our products and services
- In this role, you will define the end-to-end services, tools, and platforms for our internal R&D teams and external customers
- This is a hands-on practitioner role where you'll have the opportunity to influence the direction of business-critical initiatives and customer journeys across Spotify
- You will work closely with collaborators from business, product, design, and technology areas to help Spotify teams improve their capabilities and approaches
- Additionally, you will contribute to the creation of forward-thinking visions and strategies
- Your efforts will support the expansion of Spotify's product and service offerings, catering to both major product development companies and individual developers
- Lead the definition and delivery of service and product design projects
- Collaborate closely with cross-functional teams, designers, researchers, and business partners to build coherent end-to-end services
- Show the value of a multidisciplinary perspective, and build upon the expertise of our dedicated design team
- Help define the vision for the Spotify development experience and the growth of future Backstage value propositions
- Conduct research to inform internal tools, processes, and capabilities required to deliver on customer experiences, platform initiatives, and strategies
- Define and visualise current and future customer experiences with relevant artefacts such as service standards, frameworks, personas, maps and blueprints, and customer experience strategies
- Rapidly design, prototype, and test concepts for services and products based on a deep understanding of business and customer needs, channels, and technology
- Plan and lead co-creation workshops and community events with internal and external customer teams, collaborators, distribution partners, and open-source users
- You’ll be an advocate for and help support our Design Systems strategy and will drive it forward with an iterative approach in mind
- Help service owners and partners identify and understand bottlenecks and make recommendations to drive improvements
- Lead design practice rituals and develop new standards to mature the craft of the Platform design team
- Show - don’t tell. Use the power of rendering and crafted storytelling to support product excellence, innovation and team alignment
Salary benchmarks
Our take
Spotify was founded in an attempt to combat the rampant music piracy that was causing significant harm to the industry. The company has since taken music streaming mainstream and now has 180m+ paying subscribers across the world.
With features that include a highly accessible interface and a vast catalogue of artists, Spotify's strong brand has been able to maintain growth in spite of fierce competition from deep-pocketed rivals like Amazon and Apple. The company has achieved this by making smart acquisitions to move into other verticals to strengthen its offerings, especially podcasting, by acquiring Gimlet Media, Anchor and Parcast.
Spotify's future plans include rapid growth with a goal to become a one-stop destination for all digital sound, as well as AI and NFT integrations. However, high costs incurred from the acquisition of exclusive podcasts, increasing competitor strength, and weak bottom-line growth mean that the company must find a balance to maintain its position in the sector.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
23% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jan 2016
$1bn
CONVERTIBLE
Jun 2015
$526m
SERIES G
Total funding: $2.1bn
Company benefits
- Extensive learning opportunities, through our dedicated team, GreenHouse
- Flexible share incentives letting you choose how you share in our success
- Global parental leave, six months off - fully paid - for all new parents
- All The Feels, our employee assistance program and self-care hub
- Flexible public holidays, swap days off according to your values and beliefs
Company values
- Innovative: We move fast and take big risks
- Sincere: We have no time for internal politics
- Passionate: We revel in what we do
- Collaborative: We recognise that we're all in this together
- Playful: We don't take ourselves too seriously
Company HQ
Norrmalm, Stockholm, Stockholms län
Articles
Leadership
Daniel Ek
(CEO & Chairman)Founded Spotify in 2006. Previously worked as an executive at Tradera, an auction company that was sold to eBay and was briefly the CEO of uTorrent.
People progressing
Joined as a Conversion Manager in the Growth Team. Promoted three times over seven years to Senior Director - Head of Growth.
Joined as a Customer Advisor. Since then has had the role titles Senior Advisor, Content Associate, Team Coach, and Operations Manager - Primary Support. Hurst is now currently the Business Operations Manager of Music.
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