Senior Solutions Engineer, Global-e
$140-160k
+ Bonus + Equity
3+ days a week in office
Cross-border eCommerce enablement platform
Be an early applicant
Cross-border eCommerce enablement platform
1001+ employees
Be an early applicant
$140-160k
+ Bonus + Equity
3+ days a week in office
1001+ employees
Company mission
Making eCommerce border agnostic.
Role
Who you are
- 4 years' experience in solution design / integration with direct client interaction, in SaaS-based environment - solutions engineer role preferred
- Strong communication skills with the ability to convey complex technical concepts to both technical and non-technical audiences
- BA/BS/master's degree in computer science or another technical field
- Firm understanding of systems integration concepts, API implementation (RESTful services) and relational databases (SQL)
- Established problem-solving skills and troubleshooting abilities
- Willingness to learn and work with varying technological environments (including emerging technologies), methodologies, and solutions in the Cloud/IT Technology space; as well as
- Ability to multitask and work well under deadlines in a changing environment
- Previous experience in eCommerce and Logistics/Operations environment is a strong advantage
What the job involves
- We're looking for a skilled and enthusiastic Senior Solutions Engineer to play a key role in supporting our Sales, Project, Product and R&D teams, conducting technical discussions with online retailers and brands wishing to expand their cross-border business with Global-e
- The job will include leading the technology and integration tracks in face-to-face as well as remote meetings with prospect and existing clients, being always up to date with ongoing and future developments of Global-e’s systems, as well as taking client’s feedbacks, inputs and requests back to the Product and R&D teams
- Help clients understand the power and flexibility of Global-e’s platform, explaining technical features and problem solving any potential roadblocks
- Work with the team to identify and qualify business opportunities, identify key customer technical objections and develop the strategy to resolve technical impediments
- Make recommendations on integration strategy required to successfully implement a complete solution providing “best practice” advice to customers to optimize the integrated Global-e platform effectiveness
- Act as a technical focal point for integrating clients, have the technological savviness required to demonstrate and prototype integrations in merchant environments
- Provide ongoing education and technical assistance to current partners and integrate clients
- Become a Product expert up to date with features and product roadmaps, by actively participating in internal technical discussions, contributing “field-level” feedback from clients and prospects - act as the Product’s and R&D’s teams mediator
- Take part in building best practices and supporting the broader team
Our take
Global-e pictures a world where international eCommerce growth is simple and profitable for retailers. To achieve this, the Israel-founded company - now with a footprint in United States, Europe and Asia - offers a platform with solutions to accelerate global, direct-to-consumer cross-border eCommerce.
Global-e is currently working to support the global expansion of brands of all sizes, recently partnering with Pitney Bowes, who will provide its logistics services, strengthening Global-e’s solutions for large organisations.
This, among many other partnerships and acquisitions in recent years, including Flow Commerce for $500M, contributes towards the company’s goal of being the leading end-to-end solution of choice for any size merchant. As an ambitious company with a reputable history and pedigree, continued growth for both its clients and itself seems inevitable.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jun 2020
$60m
LATE VC
Apr 2018
$20m
LATE VC
Total funding: $100m
Leadership
Amir Schlachet
(Co-Founder & CEO)Previously acted as Assistant to the CEO for Bank Hapoalim and as an Associate for McKinsey & Co. Experience as a Software Development Team Leader for the Main Technological Unit of the Israel Intelligence Corps.
Shahar Tamari
(Co-Founder & COO)Previously acted as Head of ePayments for 888.com, Senior Vice President of Business Development for Bank Hapoalim, and as Communications Banking Manager for Bank Otsar Ha Hayal.
Nir Debbi
(Co-Founder & President)Previously served as Senior Vice President of Strategy for Bank Hapoalim, Management Consultant for Trigger-Foresight, Economic Analyst for Amdocs, and as a Duty Officer for the Israel Airport Authority.
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