Technical Program Management Director/Principal, Mastercard
$138-230k
Global payments technology company
Job no longer available
Global payments technology company
1001+ employees
Job no longer available
$138-230k
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- Proven experience leading large-scale, cross-functional programs in a global technology organization
- Deep understanding of Agile frameworks, and hybrid delivery models, with the ability to tailor approaches to program needs
- Exceptional communication skills, with the ability to engage at all levels, from engineering teams to executive leadership
- Experience delivering programs involving domestic schemes, real-time payments, and alternative payment methods
- Skilled in stakeholder management across global and regional teams, with a track record of influencing without authority
- Experience with tools such as Jira, Aha!, and PowerBI for roadmap and delivery tracking is highly desirable
- Strong grasp of local regulatory environments and compliance frameworks across Latin America
- Fluent in English and Spanish; Portuguese is a strong plus
What the job involves
- The Principal of Program Management plays a pivotal leadership role in orchestrating the planning, execution, and delivery of complex, cross-functional programs that drive Mastercard Gateway’s strategic and technical objectives
- This role ensures alignment across engineering, product, and business teams, enabling scalable, efficient, and value-driven delivery
- The Principal will champion TPM best practices, foster a culture of continuous improvement, and serve as a key partner to senior leadership in shaping and executing our strategic connectivity delivery roadmap
- Responsible to drive the execution of acquiring integrations and regional payment method enablement; ensuring scalable, localized, and high-performing gateway services
- Strategic alignment: Align regional delivery roadmaps with global product strategy, tailoring execution to meet local regulatory, technical, and market requirements
- Program Leadership: Own the end-to-end lifecycle of high-impact programs, from inception through delivery, ensuring alignment with business goals, technical feasibility, and customer value
- Connectivity expansion: Oversee the delivery of localized gateway capabilities including domestic card schemes, real-time payments, alternative payment methods, and compliance with country-specific mandates (e.g., data residency, tax obligations)
- Organizational enablement: Lead cross-functional programs focused on expanding acquiring connectivity and payment method support across LAC and other strategic regions
- Valued Partner: Partner with product and engineering to ensure technical readiness for regional launches and enhancements
- Delivery POC: Act as a delivery liaison to internal and external stakeholders ensuring their requirements are captured and reflected in program execution
- Governance & Reporting: Establish and maintain program governance frameworks, including scorecards, KPIs, and executive reporting. Provide transparent updates on progress, risks, and mitigation strategies
- Stakeholder Engagement: Facilitate mindful discussions with technical and business stakeholders, enabling timely decision-making and trade-off analysis
- Commercial Enablement: Support regional account teams by equipping them with delivery insights, readiness timelines, and technical enablement materials
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company HQ
Purchase, Harrison, NY
Leadership
Michael Miebach
(CEO)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
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