Senior Product Designer, iwoca
£65-75k
+ An employee equity incentive scheme
1-3 days a week in office
Online loans for small businesses
Posted today
Online loans for small businesses
201-500 employees
Posted today
£65-75k
+ An employee equity incentive scheme
1-3 days a week in office
201-500 employees
Company mission
To fund one million small businesses.
Role
Who you are
- Experience working in a product design setting focussed on conversion and commercial goals
- A customer-first, data-driven approach to design, with a knack for balancing business needs with user empathy
- Experience in planning and conducting moderated and unmoderated user research studies with customers
- Experience working in a cross-functional team that includes product managers and engineers
- Proficiency in design tools (e.g. Figma, Adobe Creative Suite) with strong prototyping and interaction design skills
- Experience working with Product Managers and analytics data/tools to drive design decisions
- An understanding of A/B testing, conversion metrics, and user behaviour
- The ability to work autonomously and complete projects
- Excellent communication skills and the ability to adjust your communication style to the audience
Desirable
- Knowledge of basic concepts in front-end development, and basic familiarity with some front-end frameworks
- Experience working directly with business stakeholders
- Experience working in the B2B space
What the job involves
- As the Senior Product Designer for Germany, you will own the end-to-end user experience for a key market. You will have the autonomy to shape the future of iwoca’s product in Germany, discovering new opportunities and developing solutions that provide a seamless and valuable experience for our customers
- You'll work with product and engineering teams in both Germany and the UK to deliver designs that have a direct impact on the success of small businesses
- The Germany Product Team is a fully autonomous unit dedicated to serving our German market. The team includes specialists in front-end and back-end development, product management, data science, and analytics
- As the embedded designer, you will collaborate on everything from launching new products to refining customer experiences. This integrated, cross-functional approach allows the team to address complex challenges, iterate quickly, and build solutions that shape how thousands of businesses succeed
- As the Senior Product Designer for Germany, you will be responsible for the entire design lifecycle, from initial concept to polished user interface. This is a strategic role that also requires hands-on execution
- Develop and champion the strategic vision for the customer experience in the German market
- Shape a new credit product from the ground up, offering greater flexibility to support small businesses
- Help maintain and evolve our reusable Design System to ensure coherence and quality
- Work with product managers and engineers to build user-centred solutions that solve real-world user pain points and meet business goals
- Design interactive tools, like a loan builder, to guide customers to the right product for their needs
- Use data from web analytics and A/B testing to iterate on designs that directly improve conversion and user satisfaction
- Conduct user research and usability testing to uncover pain points and validate your design solutions
- Establish and monitor user feedback loops to build a culture of continuous improvement
- Identify and act on opportunities for improvement based on both qualitative and quantitative data
- Some example projects are:
- Designing an interactive loan builder to guide small business owners through their options and help them find the product that best fits their needs
- Creating a more engaging experience for existing customers – one that recognises their growth and deepens their partnership with iwoca
- Shaping a new credit product that offers greater flexibility to support small businesses on their path to success
Our take
UK SMEs are the backbone of a complex economy that is constantly changing, so the need for fast and responsive access to finance is becoming more and more important to ensure their success and growth. iwoca allows SMEs access to business loans in less than a minute, with its API and business marketplace partnerships.
With offerings like iwoca's, gone are the days where waiting up to eight weeks for a loan decision was viable. Its simplified business loans of £1,000 - £500,000 come with no fees attached, and applying online takes no more than five minutes. The ready availability of iwoca loans gives business owners a level of certainty, so that they can make instant decisions to help their business grow.
iwoca has made a number of partnerships with other players in the business finance space, including an impressive industry-first invoice checkout integration with QuickBooks. Funding raised by the company, which is now operating at net profitability, will enable it to meet a recent surge in demand for corporate loans and offer more to larger SMB businesses. And the company has made several billion in funding available to over 100,000 businesses since launching, positioning itself as a leading European fintech.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Opportunities to learn
"Great opportunities available to learn from both individuals through shadowing, and teams through presentations and even secondment opportunities -..."
Funding (last 2 of 7 rounds)
Aug 2019
$13.5m
GRANT
Feb 2019
$26.9m
SERIES D
Total funding: $97.6m
Company benefits
- Work where you work best: Twice a year we rent houses in places like Sicily and the French Alps where each team can work together for a week poolside. We champion flexible working in all our teams
- Invest in iwoca: We want people to be invested in iwoca's success so after six months you'll be awarded share options
- Keep yourself healthy: We offer comprehensive health insurance and cash plans. You'll also get gym discounts and we host yoga classes in the office every week
- Start (and end) your day right: Each floor of iwoca HQ has a fully stocked fridge for breakfast and every Friday we unwind with beers and wine
- Life-work balance: We know your life outside of work comes first. We offer enhanced maternity and paternity leave for new parents plus a nursery benefit. We also have unlimited unpaid leave
- Learning and development: Whether you want to learn to code, experiment with motion design, or beat cognitive biases, you'll have time and budget to invest in your professional development
Company values
- Motivated: Going to work shouldn't feel like a slog, so we want everyone in the team to personally care about what they're working on. We stay motivated by celebrating our wins, learning from our mistakes, and always looking for new gaps to step into
- Smart: At iwoca being smart isn't about what you know, it's about how you think. Smart thinking means looking at each problem by asking ‘why’ first, then figuring out ‘how’
- Humble: We know all ideas are flawed, all code has bugs, and everyone makes mistakes - it’s how we learn. For us, being humble means you question yourself first, rather than your team
- Growth Mindset: We think there's always a better way to solve a problem. So we never let ourselves get comfortable with being good enough
Company HQ
Fitzrovia, London, UK
Articles
Leadership
Christoph Rieche
(Co-Founder & CEO)Previously spent 7 years at Goldman Sachs as a Vice President before co-founding iwoca in 2011.
Joost Versteeg
(CMO)Joost initially joined iwoca in 2017 as an Intern. Since then, they have held a number of roles, from Growth Analyst to Head of Commercial Strategy and became CMO in 2024.
People progressing
Serita joined as a Customer Onboarder, before moving into the Broker Team. Most recently they have been promoted to Partnership Manager.
Leo joined in 2018 as a Client Onboarder. Since then, they have worked in a number of roles and now serve as the Product Manager.
Jenny originally joined the Client Onboarding team and now leads the Customer Success department for the German business.
Diversity, Equity & Inclusion at iwoca
- We work hard to make iwoca a place where everyone feels welcome, where you can confidently be yourself. We understand that diversity isn't an optional add-on, it's the core ingredient of what makes us great.
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