Senior Technical Writer, Scaleway
2-5 days a week in office
Complete cloud ecosystem
Open for applications
Complete cloud ecosystem
501-1000 employees
Open for applications
2-5 days a week in office
501-1000 employees
Company mission
To build a more sovereign, sustainable, and human-first tech ecosystem.
Role
Who you are
- Proven experience as a Senior Technical Writer in a cloud, SaaS, or DevOps environment
- Mastery of Git/GitHub, Markdown, Jira, Confluence, Figma, and OpenAPI/Swagger
- Solid understanding of cloud infrastructure (IaaS, Kubernetes, Object Storage)
- Experience with static site generators (MkDocs or Docusaurus) and CI/CD documentation pipelines
- Knowledge of SEO basics, analytics tools (Google Analytics, Search Console, Amplitude)
- Proactive communication — you ask questions, clarify, and share early and often
- Empathy for developers and users
- Initiative and ownership, able to identify gaps and drive improvements autonomously
- Calm adaptability in a fast-evolving cloud landscape
- Constructive feedback mindset, open to giving and receiving critique
- Collaborative spirit and positive energy
- All applications are considered with care, regardless of age, gender, sexual orientation, ethnic or social background, religion, disability, or any other characteristic
- We believe great ideas come from everywhere, and everyone which is why you should definitely apply
What the job involves
- Our growth is driving us to strengthen our Product Documentation team to support the transition following the departure of key leads and ensure continuity and quality across all product documentation
- Your mission will be to lead and evolve Scaleway’s documentation strategy, combining technical writing, project management, and cross-team collaboration, in order to deliver clear, developer-centric content and maintain Scaleway’s standards of excellence and accessibility
- We work in a collaborative and international environment where the diversity of Scalers, combined with a spirit of sharing, helps bring new projects to life every day, advancing our ambitions together
- You will be part of a team of 8 technical writers who work closely together to brainstorm, review, and ship documentation for all Scaleway products
- The team is at a key transition moment, with exciting opportunities to innovate and redefine its documentation practices
- You will also collaborate daily with Product Managers, Engineers, Product Designers, and PMMs across multiple product squads
- Write, review, and publish technical content (tutorials, guides, API references, UX copy, troubleshooting, etc.) across all Scaleway products
- Manage documentation projects end-to-end: from conception to deployment
- Collaborate with Product, Engineering, and UX teams to ensure documentation quality and consistency
- Lead internal documentation initiatives: define KPIs, update guidelines, and run retrospectives
- Maintain and deploy documentation sites via CI/CD pipelines
- Analyze user feedback and documentation usage metrics to drive continuous improvement
- Support and mentor junior writers, fostering a culture of clarity and collaboration
- Contribute to UX writing and microcopy for the Scaleway Console
- Manage Jira boards, stakeholder requests, and sprint priorities
- Present documentation outcomes and insights to leadership and product teams
Application process
- Screening interview (45 min)
- Technical conversation to understand your writing and documentation approach (60 min)
- Case study presentation to validate your expertise (1h)
- Team interview to discuss your fit and collaboration style (45 min)
- Office visit to meet your future colleagues and experience our culture firsthand
Our take
Cloud computing is fast increasing in popularity and use, and many companies are turning to the cloud in order to better their functions. Scaleway enables developers and businesses to build, deploy and scale their applications for the cloud, with a focus on providing a range of options so that clients can access exactly what they need.
Scaleway, which labels itself “the cloud of choice”, delivers fully managed offerings for bare metal, containerisation, and serverless architectures. It is attractive, especially to startups, as it offers more flexibility than alternate cloud providers, and it boasts a smooth developer experience, carbon-neutral data centers, and native tools for managing multi-cloud architectures.
Scaleway is used by over 38,000 businesses in 160 countries. Aligning with its focus on bringing the cloud to startups, the company has launched a “Startup Program” where participators can earn cloud credits as well as gaining access to technical expertise and masterclasses. Scaleway has also partnered with Clever Cloud, in order to deliver an efficient alternative to for the automation of app deployment, enriching the product catalogues of both companies.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Company benefits
- 75% reimbursement on public transportation or 200€/year for sustainable mobility
- 200€ discount & 3 domains names on Scaleway Elements
- 120€ to equip yourself at home
- Freebox refund (€50 after 6 months)
- Up to €700 support for Babilou childcare
- Profit-sharing from the Iliad Group
- FlexiFamily: help with childcare, tutoring, and household tasks
- Extended parental and caregiver leave
- Employee share ownership plan at Iliad Group
- Referral Bonus
- 360Learning, Projet Voltaire and LinkedIn Learning free accesses
- Employee benefits through the Employee Work Council (CSE)
- Daily free breakfasts & snacks
- Onsite bedrooms showers and gym
- And all the usual perks provided in the industry (health insurance etc.)
Company HQ
Madeleine, Paris, France
Leadership
Albane Bruyas
(CCO & COO)Before joining Scaleway in 2019, Albane spent nearly 5 years at Toshiba as a Procurement & Purchasing Manager and Operations Director.
Damien Lucas
(CEO)Prior to joining Scaleway in 2023, Damien served as the CPO of Ateme. Before that, he co-founded Anevia where he spent 17 years in various roles, including CEO and CEO.
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