Global Sales Operations Specialist, Docplanner
Share options plan after 6 months of working with us.
More information about location
Booking platform and management software provider for doctors
Be an early applicant
Booking platform and management software provider for doctors
1001+ employees
Be an early applicant
Share options plan after 6 months of working with us.
More information about location
1001+ employees
Company mission
To make the healthcare experience more human, via free doctor reviews and bookings for patients, and practice management tools for doctors.
Role
Who you are
- 3-5 years of professional experience, ideally with exposure to sales operations or a similar business-oriented role
- Strong analytical skills with the ability to understand and optimize complex processes
- Business-oriented mindset with a hands-on approach to operations and process improvements
- Proven experience in managing complex, cross-functional projects involving international stakeholders
- Proficiency in SQL to extract and analyze business insights, particularly in the sales domain. Ability to present findings clearly to both technical and non-technical audiences
- Experience with Salesforce or similar outreach platforms
- Communication skills: Excellent written and verbal communication, with the ability to collaborate effectively across cultures and geographies
- Proactive and project-driven: Thrives in dynamic, fast-paced, international environments
- Fluent in English (additional languages like Spanish, Portuguese, Polish, etc. are a plus)
- Ideally, a STEM or business educational background
- Desirable: Familiarity with Tableau, Power BI, or other reporting tools, with the ability to create/edit dashboards
- Bonus: Experience in sales roles (e.g., sales representative, sales excellence/enablement teams)
- Familiarity with working in a high-paced scale-up environment or in consulting is a plus
What the job involves
- We are looking for a Global Sales Operations Analyst to join our Global Sales team in a hybrid role combining data-driven analysis and hands-on business operations
- In this position, you will play a pivotal role in optimizing global sales processes and driving impactful projects across multiple markets
- Generate Actionable Insights: Lead research projects, run experiments, and analyze CRM data to uncover opportunities for sales process improvements and better decision-making
- Optimize Sales Rep Productivity: Drive product and CRM automations, streamline sales operations, and redefine routines to boost efficiency and effectiveness
- Enable Global Sales Teams: Create and deliver training programs and enablement tools to help sales teams sell more effectively and efficiently across all markets
- Analyze and Improve Sales Execution: Shadow sales representatives to identify gaps in pitch strategies and execution, providing insights for continuous improvement. Including defining cadences and communication touchpoints by channel
- Leverage Data Expertise: Query and manage data using tools like Tableau and SQL to provide dashboards, reports, and insights for informed decision-making
- Scale Local Successes Globally: Identify successful initiatives and experiments in one market and adapt them into scalable, global projects
- Collaborate with Market Stakeholders: Engage with in-market teams to align on project goals, ensure progress, and incorporate local feedback into global strategies
- Lead Project Management Efforts: Take ownership of key projects, ensuring timelines, monitoring progress, resolving issues, and delivering results
- Continuously improve the sales operations flow: Drive continuous improvement of global sales operations processes for greater efficiency and effectiveness
Application process
- 30' Recruiter Screen with Ainhoa our Global Talent Partner
- 60' Interview with Lluís (hiring manager of this role)
- Business Case preparation
- 60' min Business Case Panel presentation
- 30' Interview with Cem (Global chief sales officer)
- References & offer
Our take
Healthcare platform Docplanner has become a major player in the European healthtech market in the decade since it was founded. The company offers a suite of administrative tools for 30M patients and around 2M doctors worldwide, including workflow digitisation and appointment booking services. The company currently operate in 13 countries, hit Unicorn status in 2021, and has been riding a recent wave of digital transformation and workforce overburdening in the healthcare sector which has spurred on demand for precisely the kind of services they provide. So it’s safe to say business is going well.
What is most compelling about Docplanner’s business journey has been its long-brewing competition with their direct competitor, the fellow Unicorn and better-funded Doctolib. The tête-à-tête with this French/German rival has seen both parties making aggressive European expansion with national acquisitions - Doctolib in Italy, France, and Germany; Docplanner in Turkey, Poland, Spain, and Latin America. With Docplanner’s 2021 acquisition of German parallel platform Jameda, however, they are making moves on Doctolib’s home turf. The company has also acquired MyDr, a leading Polsih tech solutions provider.
These broad consolidation moves represent a maturation of the healthtech market which will serve both competitors well. Docplanner is certainly a key and aggressive contender in this race - and this company isn't going anywhere any time soon.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
May 2019
$82.9m
SERIES E
May 2017
$15.6m
SERIES D
Total funding: $131.4m
Company benefits
- English classes
- Stock Option plan
- Free health insurance & wellnes Ifeel platform (unlimited)
- Corporate access with Andjoy colaboration
- Off days package
- Additional paid holiday on your birthday to celebrate with your loved ones or to have a self-care day!
- Flexible working hours
- Working from home policy (up to 3 days per week)
Company values
- Leave your comfort zone
- Focus on results not tasks
- Give feedback now, directly
- Keep it simple
- Do what you love
- Hustle, hit, never quit
Company HQ
Czyste, Warsaw, Masovian Voivodeship
Articles
Leadership
Mariusz Gralewski
(CEO)A Computer Science graduate from Warsaw University of Technology.
Luca Puccioni
(CEO)Previously Vice President and Chief Sales Officer at Groupon, he subsequently worked as Director for Southern European Sales at HomeAway.
Lucek Samulowski
(CPO)Previously Senior HR Business Partner at Unilever, he went on to serve as Head of HR at GoldenLine Sp.
Salary benchmarks
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