Product Delivery Manager, SpotOn
Payments
$70-95k
+ RSUs
More information about location
Point-of-sale software and payment processing
Be an early applicant
Point-of-sale software and payment processing
1001+ employees
Be an early applicant
$70-95k
+ RSUs
More information about location
1001+ employees
Company mission
To empower small businesses to succeed and grow, by giving them access to cutting-edge payment and software solutions.
Role
Who you are
- Experience: 2+ years of relevant experience in product management or a similar role, with a minimum of 2 years in the financial services or fintech industry
- Payments Industry Knowledge: Strong understanding of payment processing, card networks, acquiring, and the evolving landscape of merchant payment acceptance
- Data-Driven Approach: Ability to use metrics and data to inform decision-making and track progress
- Project Management: Proven ability to manage multiple projects simultaneously in an iterative process
- Communication Skills: Excellent communication skills, capable of conveying complex ideas to both technical and non-technical stakeholders
- Customer Focus: Demonstrated ability to empathize with customers, understanding their needs and interactions with products
- Decision Making: Comfortable making decisions with imperfect information, leading without authority, and managing ambiguity and complexity
- Technical Familiarity: Experience with payment integrations is a plus
What the job involves
- We are seeking a dedicated and detail-oriented Product Delivery Manager to join our fintech team
- This role is crucial in bridging the gap between our Product team and Operations, ensuring the successful delivery and support of new products to market
- You will play a key role in enabling operational support teams to sustain and enhance product functionality, contributing significantly to our company's growth and success
- End-to-End Product Delivery: Oversee the entire product delivery process, from initial intake through to product launch, including dependency and release management, operationalization, and performance reporting
- Functional Coordination: Lead and streamline change management activities across various functional partners, ensuring smooth transitions and effective resource allocation
- Timeline and Dependency Management: Efficiently manage project timelines and dependencies, identify and address potential blockers, and ensure clear communication with stakeholder
- Launch Success Criteria: Define, measure, and achieve launch success criteria throughout different deployment stages, from pilot to general availability
- Client Support: Assist client-facing teams during early product adoption phases, gather feedback, identify opportunities for improvement, and influence teams to expand adoption
- Continuous Improvement: Continuously enhance market readiness, delivery processes, and adoption of new solutions and partnerships
Our take
SpotOn is an end-to-end software and payment platform that provides businesses with a range of payment options, from simple mobile payments to fully integrated restaurant management systems, fueling growth and supporting business evolution, with its innovative, future-proof tools.
The company’s ecosystem of intuitive software, point-of-sale, and payment solutions serves businesses of all sizes from a range of industries, from local family restaurants to Major League Baseball Stadiums. From its flagship SpotOn Restaurant to its latest SpotOn Retail, the company provides tools that manage scheduling, analytics, custom website development, compliance, and omnichannel capabilities.
As a triple unicorn company, SpotOn has seen substantial growth since being founded in 2017, completing numerous funding rounds and consistently delivering new product capabilities and expanded offerings. SpotOn continues to focus on partnerships and technology development as it expands its market reach within the retail, food, and hospitality sectors.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
31% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
May 2022
$300m
SERIES F
Sep 2021
$300m
SERIES E
Total funding: $915m
Company benefits
- Medical, Dental and Vision Insurance
- 401k with company match
- Stock Options
- Paid vacation, 11 company holidays, sick time, and volunteer time off
- Headspace membership for guided meditation and stress relieving tools through the Sequoia App
- Employee Resource Groups for Diversity and Inclusion, Women, LGBTQIA+, and other communities
- Desk, Chair and Monitor needed for your home office? We got you
- Monthly cell phone and internet stipend
- Unlimited access to virtual audio and visual workouts through the Sequoia App
- Subscription to Linkedin Learning to expand your knowledge on all kinds of fun topics
- Tuition reimbursement for up to 2k per calendar year to assist with classes of your choice
Company HQ
Financial District, San Francisco, CA
Leadership
Doron Friedman
(Co-Founder, Managing Director & CHief Innovation Officer)Having studied at the Wharton School, spent almost 11 years at Arroweye Solutions, rising to the position of CEO. Co-founded SpotOn in 2011, and was initially the company's co-CEO. Since 2017 has been Managing Director.
Matthew Hyman
(Managing Partner)Founded CardPayment Solutions in 2000, spending 5 years managing the company before starting CentralPayment Corp. After that co-founded SpotOn with Doron, working since 2017 as Managing Partner.
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