Senior Benefits Analyst, OpenTable
$125-140k
+ Eligible to be considered for an annual bonus
2 days a week in office
Online restaurant reservation service
Be an early applicant
Online restaurant reservation service
1001+ employees
Be an early applicant
$125-140k
+ Eligible to be considered for an annual bonus
2 days a week in office
1001+ employees
Company mission
To bring together people and the restaurants they love in the moments that matter.
Role
Who you are
- Bachelor’s degree in a related field preferred
- 5+ years of employee benefit experience, preferably in a global environment
- Very strong understanding of regional Benefits practices and regulations, and reporting
- Workday experience preferred
- Strong capability to work with data and analyze data to create insights and results
- The ability to quickly zoom-in to details and analysis, and to zoom-out for the big picture of the business
- Effective verbal and written communication skills while working closely with regional and global teams
- Excellent project management skills to be able to work independently in completing tasks and guide projects with minimal supervision with multiple stakeholders
- Enthusiastic collaborator, to partner with others in HR, across our regions, and with other departments to achieve results together
- You constantly seek inspiration and innovation in the area of employee benefits to understand how to support the business and give our people an outstanding employee experience, in ways beyond best practices
- Ability to thrive in our fast-paced, challenging, dynamic environment; you possess creative problem-solving skills and adaptability
What the job involves
- The Sr. Benefits Analyst will support all employee benefit programs (insured and non-insured) globally for OpenTable, focusing on governance, design, analysis, implementation and communication. The role will be involved in ensuring that the local benefits packages follow local relevance, legal compliance, industry standards, and are aligned with our global benefits philosophy
- The role will focus on both internal management of benefits but also the relationships with relevant third parties (brokers, benefits providers, system providers, etc)
- Ensure that benefits programs remain compliant with local legislation, competitive with local and global job markets and aligned with OpenTable’s global total rewards strategy
- Conduct regular benchmarking and monitoring market-competitiveness of programs to ensure they address the employee’s and business’s needs
- Provide support in the designing, testing and maintaining Benefit Administration Tools (Workday) and troubleshoot integration issues
- Support with leave administration via policy-setting and process enhancement for all types of leave
- Support departmental & regional People Partners, HR Operations, Payroll and business leaders with global processes and localized adoption of global philosophies
- Responsible for training HR teams for ongoing administration, communication, and execution of benefits programs
- Work with HR People Partners, the HR systems & delivery teams, the Compensation & Benefits team, internal communications teams and other specialist teams or consultants to educate and inform employees and deliver the full value of our benefits in an accurate and productive
- Trouble-shoot and support resolution of escalated issues with internal and external stakeholders
- Point person on global benefits & well-being projects and global vendor management & negotiation
- Keep updated on current trends in benefits and well-being in the workplace, and constantly assess and propose new ideas for OpenTable
- Lead annual Open Enrollment process, including employee communication and system design
- While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations
Our take
OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.
Today, the platform is used by tens of thousands of restaurants around the world and seats over 1 billion diners per year. The company was acquired by Booking Holdings – the world's largest travel company – for $2.6 billion in 2014, and remains a subsidiary of the group to this day.
OpenTable is the dominant player in the restaurant reservation software category, with an impressive 45% market share, but does face increasing competition from platforms like Resy, Tock, TableAgent, and many more. Nonetheless, this market leader has garnered an impressive reputation, and there is nothing to say it won't hold on to the dominance it has earned into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2000
$36m
SERIES C
Jan 2000
$10m
SERIES B
Total funding: $48.2m
Company benefits
- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
Company HQ
Union Square, San Francisco, CA
Leadership
Debby Soo
(CEO, not founder)After graduating from Stanford with a liberal arts major, Debby started their career in investment banking. Thereafter they worked in Google’s Strategic Partnerships Group and then spent a decade at KAYAK, eventually becoming CCO.
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