Software Engineer, Bluecore
Platform Engineering
$115-150k
Salary is just one part of our total compensation package that includes equity
AI powered customer insight technology
Open for applications
AI powered customer insight technology
201-500 employees
Open for applications
$115-150k
Salary is just one part of our total compensation package that includes equity
201-500 employees
Company mission
To transform casual shoppers into lifelong loyal customers.
Role
Who you are
- 3+ years of software engineering experience, primarily in systems and infrastructure management
- Hands-on experience maintaining Kubernetes at scale and running various workloads on Kubernetes
- Preferred - experience in designing and implementing progressive improvements within API Gateways (Gloo), Istio, and Continuity scopes
- Designing and maintaining network infrastructure, including cloud-based load balancing and ingress/egress design
- Experience with metric and alerting tools, and experience with distributed tracing systems
- Capable of owning engineering and company level issues or gaps, and successfully planning and executing towards resolution, all while continuously identifying and exploring additional opportunities and proactively preventing upcoming risks
- Experience developing technical roadmaps and estimates that have pushed product and business growth over several quarters. Has a proven track record of successfully completing work that spans multiple teams and quarters, creating large impacts to business success
- Experience excelling within a high-growth, startup environment or building out a new team/function within a larger company preferred
- Experience with technical team mentorship, including guiding other engineers to become more effective technical leaders and providing feedback on best practices in code and design
- Able to identify your team's dependencies on other areas and across functions, communicate effectively to remove any immediate blockers, and propose and implement process changes that strengthen and maintain efficiency
- Adept at effectively communicating with external customers about critical production issues, as well as working with internal stakeholders from Bluecore’s customer success and support teams to propose and implement immediate fixes and resolution plans
What the job involves
- We are looking for a Software Engineer - Platform Engineering to help our engineering teams build scalable, extensible, reliable, and performant systems
- The role will be hands-on: optimizing our Kubernetes clusters, managing our GCP infrastructure, and improving our DevOps and SRE practices
- Bluecore ingests 100’s of millions of events per day, sends millions of personalized emails, and manages hundreds of terabytes of data
- We use Google Cloud hosted infrastructure services including Google App Engine, Kubernetes/GKE, BigQuery, PubSub and Cloud SQL
- Our stack consists primarily of Python and Golang on the backend with gRPC services, and JavaScript (React) on the frontend
- We emphasize a culture of making good tradeoffs, working as a team, and leaving your ego at the door
- Bluecore’s Engineering team is made up of exemplary engineers who believe in working collaboratively to solve complex technical problems and build creative solutions that are as simple as possible, but as powerful as necessary
- You will be hands-on managing hundreds of servers with Infrastructure-as-Code tools (Terraform, Config Connector) and optimizing our multi-zone and multi-region network topology
- You will be responsible for designing, building and supporting automation tools to help developers safely manage release operations and highly-available systems
- You will be maintaining Bluecore’s shared libraries providing best practices for service development
- You will be responsible for our system and application level security practices, from container scanning, to RBAC, to service and user level AuthN and AuthZ systems
- Manage hundreds of servers and thousands of containers on our Google Kubernetes Engine clusters using various automation tools
- Manage zero-trust networks using Kyverno, Cilium, and Istio
- Develop and scale our Observability strategy with OpenTelemetry, Chronosphere, and Prometheus
- Build performant, reliable, high-quality systems at scale within one or more domains (Observability, Networking, Kubernetes, etc.)
- Comfort in providing significant contributions, even within domains with less expertise
- Collaborate and build large and complex projects with difficult and intertwined dependencies that push for smart automation and innovation
- Promote coding standards, styles, and design principles across the organization
- Ad Hoc and incident availability as part of a greater team rotation
- Ad Hoc requests are triaged to support the greater Engineering team’s needs
- Incident coverage involves troubleshooting and assisting during an incident, bringing it to resolution
- Ad Hoc/incident rotations are one week long on dayside hours
- Proactively identify technology opportunities for the company, and push technical ideas, proposals, and plans to the entire organization and beyond
- Provide perspective and advocate toward Platform Engineering’s technical strategy and decisions
- Advise and advocate for best tools, methods, and approaches for the entire engineering organization
- Evangelize Bluecore Engineering internally and externally, including leading external initiatives to promote Bluecore Engineering in the wider community
Our take
Bluecore uses data gained from direct marketing like email, social media, site activity and combines that with machine learning to make better predictions about who might want to buy what. In turn this helps turn casual consumers into lifetime customers for its clients, predominantly large retailers such as Sephora, CVS, Teleflora and Tommy Hilfiger.
Competitors include Wunderkind, dotdigital Engagement Cloud, Salesforce Email Studio and ActiveCampaign.
The business proposition of Bluecore is widely valued by both the investment and retail communities thanks to its focus on predictable customer bases within an increasingly unpredictable market. After its unicorn-making Series E funding in 2021, Bluecore continues to reinvent how brands and retailers can engage with shoppers, helping drive the shift toward digital-first commerce. In 2024, Bluecore acquired AI shopping assistant platform alby, indicating Bluecore's efforts to remain at the technological forefront of its market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
35% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Aug 2021
$125m
SERIES E
May 2020
$50m
SERIES D
Total funding: $244.3m
Company benefits
- Highly competitive compensation package including salary and equity as well as the opportunity to work for one of the fastest growing marketing technology companies
- Comprehensive medical, dental, and vision insurance
- 401(k) plan
- Monthly discretionary reimbursement towards fitness, home office and/or Learning and Development opportunities
- Generous Parental Leave & flexible vacation policy
Leadership
Fayez Mohamood
(Co-Founder & CEO)Having studied for an MA, at Georgia Institute of Technology, they worked as a Microprocessor Design Engineer at AMD, before working in Software Development at The MathWorks for 3 years. They left their position as Head of Product at BigDoor Media in January 2013 to co-found Bluecore the following month.
Max Bennett
(Co-Founder & Chief Product Officer)They worked as a Derivatives Trader at Goldman Sachs for just under a year before working briefly as an Associate at Techstars. In 2013, they co-founded Bluecore, serving initially as CPO and since February 2021 as an Advisor.
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