Associate Partner Operations Manager, Salesforce

• Ideal candidates should be eager to grow in our organization by demonstrating their ability to be a tenacious self-starter and a natural problem-solver every day
• 2+ years of work experience
• Experience building automation and workflows using agentic tools
• Experience with Salesforce reporting, and proficiency segmenting and analyzing data within Excel/Google Sheets
• Excitement to work on a new team — loves solving problems and is energized by ambiguity
• Strong organizational skills, with the ability to manage multiple priorities in a fast-paced, collaborative team environment
• Strong verbal and written communication skills, with willingness to develop basic process documentation and partner-facing collateral under guidance

Desirable

• We are looking for a collaborative, analytical professional with a builder's mindset, and a passion for problem solving at scale to join our newly formed team within our ISV Partnerships org
• This role will require comfort with ambiguity and excitement about building the foundation for the future of Partner territory management at scale
• You will design and build automation and workflows using agentic tools, dig into Salesforce reporting and data to surface insights, and help scale our Partner Onboarding and Business Development processes
• Salesforce offers a fast-paced, innovative environment where you will be provided the tools, resources, and coaching to help build the foundation for your career
• Design, build, and maintain automation, workflows and autonomous agents using agentic tools to streamline operational processes across the ISV Partnerships teams
• Build and maintain Salesforce reports and dashboards, and segment and analyze data to drive decision-making
• Identify manual, repetitive processes across the team and propose and build scaled, automated solutions
• Work cross-functionally with Business Development teams, technical experts, support, legal, and operations teams to help guide process improvements
• Achieve monthly, quarterly, and annual metrics as outlined by the business
• Identify, trial and leverage AI tools that support the execution of improvements to our Partner Experience and scale our Partner Onboarding processes
• Help stand up foundational processes and documentation for a brand-new team function, with the flexibility to shape scope as the role is expected to evolve over
• Automation & Campaign Building: Design, test, and maintain automations using agentic tool to reduce manual work across both internal and external processes and engage partners. At times, data entry and manual efforts will be necessary until automation is implemented
• Reporting & Analysis: Build and maintain Salesforce reports, and segment and analyze data in Excel to identify trends, gaps, and opportunities for the team
• Cross-Functional Collaboration: Partner closely with internal teams, learning from their expertise to help build and scale the "Digital PAM" role — driving scaled partner account management across the Salesforce ecosystem

• End Date: December 31, 2026