Staff Product Manager, Grow Therapy
Patient Experience, Payments
$200-250k
Offers equity
3 days a week in office
Online therapy platform
Open for applications
Online therapy platform
1001+ employees
Open for applications
$200-250k
Offers equity
3 days a week in office
1001+ employees
Company mission
To fundamentally transform mental healthcare accessibility.
Role
Who you are
- Product experience: 5+ years in a product management role where you owned the full strategy of your end-to-end surface area
- Strong analytical skills and a comfort with data analysis and experimentation; you make decisions with data and know how to use data to uncover user needs
- Strong prioritization instincts: You know how to balance short-term wins with long-term platform investments and focus on what drives the most impact
- User empathy: You enjoy talking to users and translating real pain points into thoughtful product solutions
- Adaptability: You’re comfortable navigating ambiguity, learning quickly, and adjusting as new information emerges
- Demonstrated ability to lead cross-functional teams and deliver impactful products in a fast-paced environment
- Excellent communication skills with the ability to influence across levels
- A track record of owning outcomes, not just outputs — you care about whether the thing you shipped actually moved the needle
- If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings
- Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings
What the job involves
- One of the biggest barriers to accessing mental health care today is cost uncertainty and financial constraints. As the Product Manager for Grow’s new Payments Experience team, you will own a charter focused on building a best-in-class experience that gives clients confidence to start and continue care
- You will define the product vision and lead a roadmap that transforms one of the most frustrating aspects of healthcare into a meaningful differentiator for Grow. This is an opportunity to turn complexity into clarity and create an experience that clients trust
- Working closely with engineering, design, data, and operations, you will have the strategic ownership to define what best-in-class truly means in a space where no competitor has fully solved the problem
- Own the roadmap and strategy for our Payments Experience team, building an experience that makes using insurance and paying for care an intuitive experience for clients
- Collaborate cross-functionally with our UXR, Client Support, and Data teams to identify the main opportunities for improvement in our payments experience as it relates to insurance and payments
- In collaboration with our Design team, define and deliver an end to end experience that removes friction across insurance and payments while translating complex concepts such as deductibles and coverage changes into clear, intuitive, and actionable experiences for clients
- Launch features with a meaningful and measurable impact to client retention and experience
Our take
Mental health issues affect about 20% of Americans, so there’s an immense need for qualified mental healthcare in the US. However the vast majority of therapists don’t accept insurance due to the prohibitive administrative workload involved. This leaves therapy out of reach for many Americans. So it’s no surprise that the Grow Therapy platform has seen skyrocketing popularity since it was founded in 2020.
Grow Therapy helps therapists open their own in-network practices, providing the technology, support, and resources to tackle the extra operational workload that would allow them to take insurance. It’s live across a number of states, and works in partnership with all the major insurance payers including Humana, Aetna and Cigna.
The company is competing with larger rivals like Alma and Quartet Health, but this should be a big enough market for several major participants. Grow has secured good funding that supported the launch of its enhanced measurement-informed care system, which will help improve the care experience for clients and providers and make value-based behavioral care accessible for more patients.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
208% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Mar 2026
$150m
SERIES D
Apr 2024
$88m
SERIES C
Total funding: $298m
Company benefits
- Mental health breaks: Two hours every week to journal, exercise, or sleep in.
- Work-life balance: Unlimited PTO and a week off in December to recharge.
- Remote office setup: $1,000 stipend for remote employees to equip your home office.
- Learning stipend: $500 to spend on things that helps you grow in your career
- Wellness stipend: $300 to spend on things that help you take care of yourself.
- Meals on us: Lunch and dinner in office to fuel your body and your mind.
Company HQ
Manhattan, New York, NY
Leadership
Jake Cooper
(Co-Founder & CEO)Previously CFO at Campus Enterprises, before moving into Investment at Apollo Global Management and then Blackstone.
Alan Ni
(Co-Founder & CTO)Worked as a Product Manager at Google, HVF Labs, and then Stripe.
Manoj Kanagaraj
(Co-Founder & CSO)Previously a Venture Fellow at Harvard Innovation Labs (Harvard University).
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