Head of Product, Lightning Reach
£60-75k
+ Stock options
Connecting people in need to financial support
Be an early applicant
Connecting people in need to financial support
1-20 employees
Be an early applicant
£60-75k
+ Stock options
1-20 employees
Company mission
To be the leading global platform that seamlessly connects people to personalised financial and wellbeing support, empowering them to improve their financial health and thrive.
Role
Who you are
- Experience: Proven track record in product management, ideally in a startup or scale-up environment
- Strategic Thinking: Commercially minded with the ability to align product goals with company objectives
- User-Centric: Deep empathy for users and a passion for solving real-world problems through technology
- Top Communicator: Exceptional ability to convey ideas, collaborate with cross-functional teams, and influence stakeholders
- Impact-Driven: Motivated by Lightning Reach’s mission to create positive social change
- A doer: As the sole product person, you're hands-on and ready to own the entire product lifecycle. You thrive on both strategy and execution, embracing day-to-day tasks to drive impactful outcomes in a dynamic startup setting
Desirable
- Sector Experience: Previous experience on products for vulnerable users, or on software designed for charities, housing associations or councils
- Lived experience: Applicants with personal experience of financial hardship, or have received support from charitable organisations are strongly encouraged to apply
- Diversity: We believe that diversity brings strength and fosters innovation, and are seeking candidates from a range of backgrounds, including gender identity, race, ethnicity, nationality, religion, sexuality, disability
What the job involves
- As our first Product hire, you will shape the future of Lightning Reach
- Strategy & Leadership: Define and own the product vision, strategy, and roadmap in alignment with business objectives. Collaborating with the leadership team to shape the company's direction and growth
- Hands-On Product Development: Translate user needs, partner feedback, and market trends into clear product requirements. Prioritize and manage the product backlog to ensure high-quality, scalable outcomes are delivered efficiently. Work directly with the engineering team to deliver impactful, user-centric solutions
- Customer & Market Focus: Engage with stakeholders to gather insights and validate solutions. Continuously refine the product to enhance user experience and deliver measurable impact
- Metrics & Impact: Establish and track key product metrics to measure success and inform decisions. Drive innovation and ensure the product remains ahead of industry trends
Application process
- Apply via WttJ
- First round interview with COO
- Take home exercise, followed by an assessment call to discuss the exercise with our CTO
- Final round interview with panel of team members (including our founder)
Our take
The institutions that provide grants currently rely on manual processes to verify the financial information of applicants, which is a very slow process requiring a lot of time and effort. Lightning is a social enterprise setting out to change this by developing proprietary technology which quickly verifies financial needs and accelerates decision-making.
According to Lightning Reach, their proprietary technology can reduce the time associated with this process from over 5 weeks to 3 days. They also decrease the amount of paperwork involved whilst increasing the security of data used.
The startup was founded in the middle of the Covid-19 Pandemic, with the purpose of helping people in financial hardship access financial support faster. They are early-stage and have already partnered with multiple institutions such as Turn2us, Do It, The Charity for Civil Servants, Smallwoodtrust and Plaid. They currently operate solely in the UK.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
53% female employees
Company
Employee endorsements
Meaningful work
"Lightning Reach gives me an opportunity to make a real difference in the lives of vulnerable people by helping them find and apply for a wide range..."
Funding (last 2 of 4 rounds)
Oct 2023
$1.3m
SEED
May 2021
$0.4m
ANGEL
Total funding: $1.9m
Company benefits
- Work anywhere
- Share options
- Home Office Setup or Co-Working Allowance
- Learning budget
- Volunteer days
- 24 days holiday (+ bank holidays)
Company values
- We think big: We work in a quick and agile manner to build innovative solutions.
- We collaborate: We place people at the centre and work together to solve real problems.
- We care deeply: We are supportive, open and put empathy at the heart of our work.
- We are inclusive: We treat everyone with fairness, respect and integrity.
- We work with purpose: We take ownership and commit towards making an impact in all that we do.
Articles
Leadership
Ren Yi Hooi
(CEO)Previously Senior Associate Consultant at Bain & Company, Project Manager, Sales & Loyalty at Starwood Hotels & Resorts Worldwide, Partnership Manager (Asia) at (MILVIK) BIMA and Product Director & Director of Financial Inclusion at Railsbank.
Diversity, Equity & Inclusion at Lightning Reach
- We have a truly inclusive workplace that breeds innovation, spearheaded by our Founder and CEO, Ren Yi Hooi, who is one of few Fintech founders who is an immigrant and woman of colour
- We believe that diversity brings strength and fosters innovation. The team at Lightning Reach currently is 50% female and 33% BAME.
- We are proud to have been recognised by TechNation and awarded the Rising Stars Diversity and Inclusion Award.
- Not only is it our mission to create an inclusive workplace, but also to build a product where users can find support, regardless of their background.
- During recruitment, we encourage those from diverse backgrounds (including gender identity, race, ethnicity, nationality, religion, sexuality, disability or age) or lived experience of financial hardship to apply and make efforts to ensure selected applicants are representative of different backgrounds.
- We ensure we have a diverse interview panel and create transparency through sharing salary ranges, which empowers candidates who may otherwise have been discriminated against in salary negotiations.
- We are committed to developing each team member through mentoring, training, and performance reviews, so that regardless of their background or experience, we work together to meet their goals for growth and advancement.
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