HR Business Partner, Addison Lee

£55-65k

Up to 10% Bonus

Senior and Expert level

London

More information about location

Office located in Paddington, London

Taxis, couriers & chauffeurs

Be an early applicant

Taxis, couriers & chauffeurs

501-1000 employees

B2CB2BLogisticsTransportMobilityDelivery

Be an early applicant

£55-65k

Up to 10% Bonus

Senior and Expert level

London

More information about location

Office located in Paddington, London

501-1000 employees

B2CB2BLogisticsTransportMobilityDelivery

Company mission

To disrupt and revolutionise the industry, by allying the latest technologies with traditional customer service values.

Job

Company

Role

Who you are

Considerable experience as a true HR generalist providing HR support to a changeable and fast-moving business
Substantial employment law knowledge and a thorough understanding of HR best practice
Commercially aware with a constant value add focus
Solution focused
Continuous improvement mindset
Exceptional listening and communication skills with the ability to influence
Detail and data oriented who can translate insights back to the business and into tangible action plans
An Addison Lee ambassador mindset with a natural inclination to share insights and knowledge and who actively contributes to shaping the culture

What the job involves

The HR Business Partner works across several areas within Addison Lee to build and implement a cohesive people agenda that can respond and adapt to the changing environment
The role holder will be proactive in identifying and subsequently working on initiatives that shape and improve the Addison Lee employee experience – this can range from evolving the recognition and benefits offering, to evolving Addison Lee’s people management framework and policies whilst ensuring belonging is considered at all stages of the employee journey
The role holder also acts as a sounding board and advisor to managers and senior managers on a range of people matters, the escalation for complex employee relations matters, supporting with restructuring and other HR projects as needed. In addition to this, the role holder will manage a HR Advisor, based in Peterborough
The role is a varied and interesting one that would suit someone solution minded who has substantial HR generalist experience and employment law knowledge, high empathy, resilience and business acumen with an eagerness to always improve on “the way things are done”
The role holder needs to think in a partnership manner yet still keen to roll up their sleeves and get stuck in
This role reports to the Head of HR
Lead on the development and implementation of people plans and solutions for their areas of business
Provide advice on people related matters to management including but not limited to policies and procedures and employee relations
Maintain the headcount tracking against agreed budget across the organisation, challenging as required to maintain actual and proposed spend against forecast, aligning with Finance
Proactively review and analyse people data identifying trends and recommend solutions to improve performance, retention, employee experience etc
Input to all annual HR processes, e.g. pay review and bonus, talent planning etc
Challenge and influence across Addison Lee, navigating different styles and personalities to build trusted and credible partnerships
Partner with the Head of HR to ensure full visibility of the HR function across the wider Addison Lee organisation
Lead in the development of the HR Advisor, supporting their career development as required
Develop and maintain compliance of company people policies and procedures
Keep the business up to date with employment law changes and action appropriate changes as required

Salary benchmarks

Our take

Addison Lee, founded in 1975, is London’s largest private hire company today, providing car and courier services for individuals and businesses.

The company’s main competition these days are ride-hailing firms such as Uber, but Addison Lee hopes to stand out with its practiced professional customer service. Though mainly serving London, the company also offers managed services in New York and across the US.

Addison Lee serves a large portion of the FTSE 100, operates thousands of vehicles, and provides up to 30,000 rides a day in London alone. The company also made the jump to a fully electric fleet in 2023, acquiring low-carbon taxi fleet Green Tomato Cars. In 2024, it was itself acquired by ComfortDelGro, a multinational transport group, with plans to expand services into Liverpool, the Wirral, Chester and Aberdeen through integration with CityFleet Network.

More recently, Addison Lee has strengthened its position in the corporate travel market through an expanded partnership with Your Travel Corporate (YTC), providing integrated ground transport services including airport transfers, executive vehicles, and chauffeur services. This collaboration extends across the UK and its global network in over 90 countries, reinforcing the company's focus on delivering end-to-end solutions for business clients.