Inside Sales Manager, Point
B2C
$90k
+ Commission that averages up to 50% of base salary, commission is based on total team performance and is uncapped + Equity
More information about location
Helping homeowners to sell equity in their homes
Job no longer available
Helping homeowners to sell equity in their homes
201-500 employees
Job no longer available
$90k
+ Commission that averages up to 50% of base salary, commission is based on total team performance and is uncapped + Equity
More information about location
201-500 employees
Company mission
To help homeowners become free of their debts and be able to unlock the wealth in their homes.
Role
Who you are
- Bachelor’s degree in a related field, or equivalent practical experience
- 5+ years of experience in sales management, with a strong focus on performance management for telephonic sales teams
- Demonstrated ability to analyze performance data, identify trends, and drive operational improvements
- Proven experience leading complex operational and strategic initiatives
- Experience in Real Estate, Mortgage, or HELOC industries is strongly preferred
- Prior experience managing remote teams, with a data-driven approach to tracking and improving performance
- Strong decision-making skills—able to assess multiple paths, collaborate with key stakeholders, and align outcomes with business goals
- Skilled in defining short-term success metrics that align with long-term company objectives
- Excellent prioritization and organizational skills, ensuring clear ownership and focus across the team
- Effective in conflict resolution, fostering open communication and collaboration, and knowing when to engage additional stakeholders or HR
- This role requires attendance at four onsite events per year, which will involve travel. Participation in these events is mandatory
- This position requires that you obtain and maintain a Mortgage Loan Originator (MLO) license under the terms of the SAFE Act and Regulation Z. You must secure this license within 60 days of your start date and keep it in good standing throughout your employment
- As part of the licensing process, you will be subject to the required NMLS registration, which includes a criminal background and credit check. Point will cover all costs associated with obtaining your MLO license. Employment in this role is contingent upon meeting and maintaining these licensing requirements
What the job involves
- We are looking for an Inside Sales Manager (B2C) to join our company and support our dedicated team of Account Managers/Sales Reps
- In this role, you will play a crucial part in driving top-of-funnel sales activities by addressing daily needs and enhancing sales performance through effective goal setting, recognition, coaching, and mentoring
- As an Inside Sales Manager (B2C), you will cultivate a culture of continuous learning by coordinating ongoing sales training sessions
- You will handle the hiring and onboarding of new Account Managers/Sales Reps, serve as a key point of contact for cross-functional partners on sales-related initiatives, and develop and implement key sales initiatives to drive business growth
- Review and manage team calendars daily to ensure sales coverage
- Work with Account Managers/Sales Reps to overcome complex homeowner scenarios
- Resolve homeowner complaints
- Establish monthly sales goals
- Monitor quantitative and qualitative performance by evaluating sales reports and listening to sales calls
- Provide coaching to Account Managers/Sales Reps who do not meet performance expectations
- Conduct 1:1s and team meetings
- Develop and implement monthly sales training plans
- Interview and hire new Account Managers
- Guide new Account Managers/Sales Reps through the onboarding process
- Meet with cross-functional partners regularly to provide support on sales-related initiatives
- Develop and implement strategies for call campaigns, including establishing call volume expectations, creating scripting, establishing SLAs, etc
- Optimize new and existing sales processes to increase the ease and productivity of your team while improving the customer experience
Our take
Purchasing a property can result in immense debt. Home buyers must often take out bridge loans to finance their purchase whilst continuing to live at their current residence.
Point provides property financing by providing a share of a homeowner's equity in advance to fund the purchase of a new home. The startup evaluates the finances of an applicant and purchases their property, obtaining a stake in the property if it is sold within ten years.
Point claims to prevent its customers from taking on crippling debt to fund a property purchase, and has helped nearly 10,000 homeowners across the United States. The company expanded from 16 to 28 total geographies in 2024, followed by a commitment to $2.5 billion in home equity investments in 2025. This large commitment exemplifies Point's growth and power within its industry.
Steph
Company Specialist at Welcome to the Jungle
Insights
65% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2022
$115m
SERIES C
Mar 2019
$22m
SERIES B
Total funding: $145.5m
Company benefits
- Health Insurance: Point provides platinum-rated plans for medical (Anthem Blue Cross or Kaiser Permanente), dental and vision (The Standard). We cover 99% of employee premiums and 75% of dependent premiums
- Generous Vacation: Take time for yourself and your family when you want - Point has an unlimited vacation policy
- Continued Learning: We encourage all team members to attend events hosted by our investors, external workshops and conferences. We believe in continuous improvement and want to support employees on their professional journeys
- Family Friendly: Point will top off state applicable PFL earnings, as well as two weeks of fully paid leave to be available after exhaustion of state PFL. In addition, employees will receive 4 weeks: s of fully paid transition time. For the first consecutive four weeks after returning to work following parental leave, and following exhaustion of all other paid leave benefits, the employee may work part-time, meaning two or three days per week, and will receive 100% of regular base pay
- Work From Home Stipends: With employees working remote, Point will provide employees a $50 monthly cell phone stipend and a $50 monthly internet stipend. In addition, we will reimburse up to $150 to help you purchase supplies for your home office.remote, Point will provide employees a $50 monthly cell phone stipend and a $50 monthly internet stipend. In addition, we will reimburse up to $150 to help you purchase supplies for your home office
Company HQ
Downtown North, Palo Alto, CA
Leadership
Eddie Lim
(Co-Founder)Studied Computer Science at Harvard. Co-founder & CTO of Metails. Worked in Product Design at Facebook. Also Co-founded: Trial Pay Inc; Yub, Inc; and TXN.
Eoin Matthews
(Co-Founder)Co-founder & VP of Development at Metails. Part of the Founding Team of Sendgrid. Worked at Rakuten for 6 years, leaving as VP of Business Development. Became VP of Business Development at VigLink. Founded popt.com. Was a Board Member on viethope.inc for 5 years.
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