Senior Account Manager, Achievers
Office located in Atlantic Ave, Toronto
Recognition and rewards software for employees
Open for applications
Recognition and rewards software for employees
501-1000 employees
Open for applications
Office located in Atlantic Ave, Toronto
501-1000 employees
Company mission
To change the way the world works.
Role
Who you are
- A hunter
- A strategist
- A mediator
- A collaborator
- A solutions-oriented problem solver
- Have 8+ years experience in business application sales, preferably within an enterprise SaaS environment
- Have a consistent track record of exceeding your quota and revenue goals
- Experience using tools like Sales Navigator, Discover Org, Outreach, Salesforce, Chorus.ai and others
- Are a hunter with a passion for finding new opportunities
- Have excellent verbal and written communication skills
- Can partner with others in a selling environment
- Have demonstrated experience and comfort selling to the C-suite and procurement
- Can build long standing relationships across the business to nurture complex sales cycles
- Are a self-starter who thrives in an ever-changing environment
- Have a bachelor's degree
What the job involves
- The Achievers Account Manager is a seasoned sales professional who can work in a team selling environment to drive customer value and account growth
- The Account Manager partners with the Customer Success Manager to develop the account strategy and manage the sales cycle
- This includes owning renewals, regional expansions and upselling of new products
- The AM will create prospecting plans, develop customer presentations, and manage the sales negotiations
- The Account Manager will be customer facing but will also support Customer Success Managers through their sales cycle
- The AM is responsible for identifying new relationships and stakeholders within the account to support any new revenue generation
- They will work closely with the CSM, who owns and manages the program owner relationship
- Manage complex, concurrent sales cycles from start to finish with a track record of successful revenue attainment
- Partner with Customer Success Managers to identify and develop strategic account plans that map out expansion and other upsell opportunities
- Maintain an active pipeline of forecasted renewals and expansions to meet quota objectives
- Position yourself as a strategic partner to key stakeholders and manage key accounts with the Customer Success Manager
- Identify and mitigate churn risk and partner with the CSM to support the customer
- Create and present pricing presentations for renewals, upsells and cross sells
- Manage deal negotiations with the customer and coordinate internal approvals
Our take
Employees with a strong sense of belonging are twice as likely to be engaged, productive, and resilient. Achievers' platform aims to foster this belonging while delivering smart work experiences, guiding organisations towards an employee-powered culture. The platform uses personalised, mobile-first experiences and AI-driven content to boost employee participation.
Achievers caters to organisations ranging from 500 employees to large Fortune 500 companies like Marriott, Deloitte, 3M, and Microsoft. Annually, Achievers' members share tens of millions of recognition and celebration moments, highlighting its popularity and effectiveness. Continuous product enhancement is essential for maintaining its market leadership.
Recently, Achievers became available on Google Cloud Marketplace, enhancing its strategic partnership with Google Cloud. This expansion simplifies procurement and management for customers, providing a reliable, real-time global network for exceptional user experience and performance. Integrations with Google Chat and Gmail will ensure seamless recognition within the flow of work, demonstrating Achievers' commitment to empowering employee appreciation.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Sep 2011
$24.5m
SERIES C
May 2009
$6.9m
SERIES B
Total funding: $39.4m
Company benefits
- Parental Leave Top-up 👶🏼
- Health Benefits and Life Insurance Coverage Upon Your First Day 🩺
- RRSP Matching 🙌🏼
- Flexible Vacation 🏖️
- Employee and Family Assistance Program 🤝🏽
- Full access to the LinkedIn Learning Library 👩💻
- Internal Mentorship Program 🎓
- Employee-Led Employee Resource Groups 👏🏼
- A beautiful office space located in Liberty Village, Toronto 🇨🇦
- Participation in our Points-based Employee Recognition Program ✨
- Opportunities for professional development and career growth 📈
Company values
- It’s The People - We are exceptional because of our people, empowering every A-Player to develop and thrive
- Be Bold - Inspire creativity, deliver continuous innovation, and find opportunity in failure
- Own The Outcome - Act with a sense of urgency. Think big, prioritize, take action, and be accountable for the outcome
- One Team - Invest in our collective success. Leverage shared genius and promote teamwork by embracing authentic, timely communication
- Win With Customers - We win with our customers – we are successful when they are successful
Company HQ
King West Village, Toronto, ON
Articles
Leadership
Jeff Cates
(CEO, not founder)Experience as Vice President of PSG Consumer at Hewlett-Packard for 3 years, and President and CEO of Intuit Canada for 8 years.
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