Product Manager, Passport
+ Competitive cash and equity packages
International shipping carrier for e-commerce
Job no longer available
International shipping carrier for e-commerce
101-200 employees
Job no longer available
+ Competitive cash and equity packages
101-200 employees
Company mission
To help brands reach their global potential.
Role
Who you are
- You don’t need to tick every box to apply—but here’s what a strong candidate might bring:
- 3–4 years of professional experience, including 1+ in product management or a similar role
- Comfort working with engineers and discussing technical tradeoffs
- SQL fluency and familiarity with modern APIs/web services
- A nose for customer insights—especially from messy or incomplete data
- Basic UX instincts and an understanding of product development frameworks
- A bias for action, and willingness to roll up your sleeves to unblock progress
- Experience in eCommerce, logistics, or B2B products is a plus
- Strong communication skills—you know how to bring people along with you
What the job involves
- We’re looking for a Product Manager to lead the charge on our compliance products—a key area of growth for us. This is a new role that sits at the intersection of logistics, product, and operations, and will drive measurable impact by reducing customs holds, speeding up transit times, and lowering the operational lift required to support compliance
- Think of this as a central node across multiple teams: you’ll work closely with engineering, compliance, global trade, and operations to ensure our compliance offerings are reliable, efficient, and evolving with our clients' needs
- This is a great fit for someone who thrives in technical environments, loves making complex systems hum, and is comfortable context-switching between customer conversations and deep product problem-solving
- Own and evolve our suite of compliance products, partnering with engineering, operations, and compliance teams
- Maintain a clear and organized roadmap across multiple workstreams
- Seek out clever ways to improve customs clearance reliability and reduce friction
- Triage and troubleshoot compliance issues with urgency and clarity
- Document products for both internal stakeholders and external users
- Be the go-to expert in your area—and the person others call when things get weird
- Occasionally hack together an MVP solution to unblock the team or customer
Our take
With many American eCommerce companies believing it's more hassle than it's worth to ship their products abroad, Passport aims to increase the scale and reach of American businesses. It works with third-party logistics warehouses to organise and manage the international shipping of an eCommerce company’s products so that they can reach further afield.
Passport Shipping’s founders have a lot of experience in delivery logistics and shipping behind them, having founded product delivery-focused companies in the past.
A simple concept done well, Passport has partnered with a range of large-scale eCommerce companies such as Boxy Charm and Native. As online customer demand continues to increase, Passport proves a vital delivery bridge across borders, that much larger delivery companies can’t reach.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jan 2022
$39m
SERIES B
Dec 2020
$12m
SERIES A
Total funding: $66m
Company benefits
- Healthcare, dental, and vision 🇺🇸
- 401K & Company Match 🇺🇸
- Monthly fitness stipend 🇺🇸
- Monthly phone/internet stipend 🇺🇸
- 100% remote work environment #LI-Remote 🇺🇸
- Company issued laptop 🇺🇸
- Flexible PTO 🇺🇸
- Themed happy hours - bring on the Zoom comedians, pop-a-shot contests, and sip ‘n paints! 🇺🇸
- Quarterly team (virtual) gatherings and annual all-company offsites in cities around North America 🇺🇸
- Learning & Development Fund for upskilling or products to improve your day-to-day work life 🇺🇸
- One-time remote work set-up stipend to make your at-home office dazzle 🇺🇸
- Teammates around the world in 8 different time zones! 🇺🇸
Company HQ
SoMa, San Francisco, CA
Leadership
Alex Yancher
(CEO)Former Co-Founder& COO of Pantry, COO of Lynks, and previously worked as a Business Operations Manager at Facebook.
Aaron Schwartz
(Advisor)Former President of Loop, and Founder of NPS. They also currently serve as an Advisor for several other companies.
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