Technical Program Manager, Salesforce

• At least 4 years leading planning, resource management, project lifecycles, and workflows in a dynamic product or engineering organization
• Experience leading technical programs in Product Development, Accessibility, Engineering, or a similar functional area
• Experience crafting and driving programs to implement and maintain digital accessibility, inclusive design, or similar cross-functional practices
• Understanding of the developer efficiency, tools and systems that enable software to be developed and shipped
• Experience with enterprise software SDLC and Agile/Lean delivery methodologies
• Strong communication skills, both verbal and written, with a capability of effectively communicate technical concepts to engineers and identify technical risks
• Excellent organizational and interpersonal skills, and experience managing activities across multiple teams
• Proven track record of delivering sophisticated projects and programs with cross-functional teams
• Self-motivated and the ability to empower others
• JIRA user experience
• Bachelor's degree in Computer Science or Engineering, or two years of equivalent training, fellowship, or work experience

Desirable

• Core Product is responsible for the core aspects of the Slack experience including messaging, notifications, and search
• The Accessibility team builds infrastructure that keeps Slack working well with common assistive technologies and partners with feature teams to craft and build features inclusively
• The Developer experience team focuses on improving developer experiences to accelerate velocity across the full development cycle and the entire organization
• In this role, you will partner with the accessibility team to ensure that Product, Design, and Engineering meet Slack’s accessibility standards
• Additionally, you will collaborate with the DevXP team to structure and drive multi-functional programs that accelerate and improve performance, release cadence, and developer velocity at scale
• As a TPM, you will drive larger prioritized efforts aligned with engineering and company strategy with a bias toward action, a demeanor of vitality, proactivity, and initiative that results in tangible impact
• You thrive when given the chance to create or optimize systems and have a customer-centric mentality
• This role will have an unparalleled opportunity to influence the velocity, inclusivity, and trajectory of development within Slack Engineering
• If this sounds like a good fit for you, please apply and connect with our team!
• Work closely with your Product Management and Engineering counterparts to develop a strategy, roadmaps, and quarterly goals for mobile, desktop and other platforms
• Establish metrics to measure the health of programs
• Build and maintain timelines, project plans, and communication artifacts to ensure everyone is operating from the most recent and accurate information
• Influence product and multi-functional teams to find opportunities to drive impact
• Perform risk management and scope management on projects, and identify blockers
• Provide timely updates to stakeholders as changes occur with projects within the programs they support
• Identify decisions required to move a project forward, settle decision makers, and ensure decisions are made to drive projects forward
• Locate and define new operational excellence improvement opportunities
• Lead and facilitate highly valuable multi-functional review meetings
• Drive software development processes to enable teams, from sprint planning to retrospectives, with an eye towards optimization and team unity
• Bring clarity to areas of deeper complexity
• Break down strategic objectives into tangible programs that teams can successfully execute against