Sales Operations Specialist, Brandwatch
Digital consumer intelligence company
Be an early applicant
Digital consumer intelligence company
1001+ employees
Be an early applicant
1001+ employees
Company mission
To build a new kind of enterprise intelligence that helps marketers find smart, fast, insightful answers at scale and at speed.
Role
Who you are
- Bachelor’s degree in Business, Finance, Operations, or a related field is required
- Relevant certifications or advanced degrees are advantageous
- 3-5 years of experience in sales operations, deal desk, finance, or a related field
- Experience working with sales teams and managing deal processes
- Fluency in French and English is an asset
- Strong understanding of commercial guidelines and deal structuring
- Excellent analytical and problem-solving skills
- Proficient in MS Office, particularly Excel, and experience with CRM and ERP systems
- Strong communication and collaboration skills
- Detail-oriented and highly organized
- Ability to work independently and as part of a team
- Capable of managing multiple tasks and priorities in a fast-paced environment
What the job involves
- The Sales Operations Specialist will play a vital role in supporting the sales process by ensuring efficient and compliant deal input and closure processes
- This position requires fluency in French and collaboration with various teams to create optimized processes, support system implementations, and perform required analyses to drive business outcomes
- Ensure deal input and closure processes adhere to commercial guidelines and support sales activities
- Manage deal structure, pricing, products, amendments, and contract reviews
- Collaborate with Commercial Operations, Sales leadership, Finance, and Contracts Administration to govern business requirements and processes
- Support the implementation of systems or tools for the Sales Operations team
- Perform analysis and report outcomes to optimize processes and scale the business
- Ensure all deals comply with commercial guidelines and established processes
- Manage and oversee deal structure, pricing, product amendments, and legal/contract reviews
- Collaborate with Commercial Operations, Sales leadership, Finance, and Contracts Administration.
- Govern business requirements and processes to support sales operations functions
- Provide support for the implementation of new systems and tools
- Perform detailed analysis to identify areas for process improvement and optimization.
- Generate reports on deal outcomes, highlighting key metrics and insights
- Use analytical insights to drive decision-making and improve sales operations efficiency.
- Create and maintain optimized processes to scale the overall business
- Continuously seek opportunities to streamline sales operations and improve efficiency
- Implement best practices and standardized procedures.
- Assist sales teams with deal structuring, pricing strategies, and contract negotiations.
- Provide guidance and support on amendments and legal/contract review processes.
- Ensure timely and accurate processing of sales deals
- Support the implementation and maintenance of systems or tools for the Sales Operations team
- Ensure that systems are optimized for efficiency and accuracy
- Provide training and support to team members on new systems and tools
Our take
Brandwatch's subscription-based social intelligence service boasts thousands of clients, including Unilever, Whirlpool, British Airways, Walmart and Dell.
The company has pivoted from its initial mission of improving marketers' ROI with social listening to a more ambitious one: 'building a new kind of intelligence'. The pivot comes after its merger with former main rival, Crimson Hexagon and its acquisition with PR and media software company Cision.
The company is positioning itself to help big brands to use social data, among many other types, to make deep-acting business decisions. This is opening up an even larger market for its services, with two-thirds of the Forbes 100 companies as clients.
Freddie
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Oct 2015
$33m
SERIES C
May 2014
$22m
SERIES B
Total funding: $64.4m
Company benefits
- Medical, dental, vision
- Life & disability insurance
- 401(k) with company match
- Laptop
- PTO, Holidays, Floating Holidays, Sick Time, and Community Service Day
- Casual work environment with amazing co-workers
- Monthly company events/bonding
- PTO, Holidays, Floating Holidays, Sick Time, and Community Service Day
- Casual work environment with amazing co-workers
Company HQ
Brighton, UK
Leadership
Cali Tran
(President & CEO, not founder)Previously worked as the company's CCO before becoming CEO. Current CEO of Cision. Former President & CBO of Centerfield, and was President & CEO of Valassis.
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