Head of Solution Engineering, Togetherwork

• If you thrive in fast-growing SaaS environments and want your leadership to directly shape pipeline, revenue, and product direction, we want to hear from you
• 8+ years of experience in Sales Engineering, Solutions Consulting, or Pre-Sales, with at least 3–5 years in a people-leadership role managing and developing SE teams
• A proven track record of building and scaling Sales Engineering teams in a SaaS environment, including pre-sales processes, methodologies, and tooling that improve win rates and deal velocity
• Strong executive presence with the ability to lead C-level technical conversations and navigate complex, multi-stakeholder sales cycles
• Deep understanding of SaaS concepts, architectures, APIs, integrations, and modern technology stacks
• Ability to translate complex technical concepts into clear business value for technical and non-technical audiences alike
• A data-driven mindset with experience defining and tracking SE performance metrics
• Demonstrated cross-functional collaboration with Product, Engineering, Marketing, and Customer Success
• We’re looking for someone who’s not only a skilled leader but genuinely excited about the work — someone who can set the strategic direction for Sales Engineering while still loving the hands-on side of winning complex deals. If that sounds like you, apply now
• If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Desirable

• Join us as Head of Sales Engineering and take ownership of how we technically engage customers, win competitive deals, and scale a best-in-class SE function
• Reports to: VP of Sales Engineering & Partnerships
• In this role, you will own our pre-sales technical strategy and be accountable for the SE team’s contribution to pipeline generation, deal velocity, and revenue growth
• Recruit, hire, onboard, and retain a world-class Sales Engineering team across SMB, Mid-Market, and Enterprise segments
• Set the strategic direction for how we engage customers technically — from discovery and demo through proof-of-concept and handoff to Implementation
• Personally engage on strategic and high-value deals, leading executive-level technical presentations, solution design sessions, and competitive displacement
• Define and own the end-to-end pre-sales process: discovery frameworks, demo methodology, proof-of-concept standards, and technical win criteria
• Build and maintain reusable demo environments, technical playbooks, and ROI/value frameworks that enable the team to operate at scale
• Partner cross-functionally with Sales, Product, Marketing, and Customer Success to ensure our solutions consistently win in the market
• Act as the primary liaison between the field and Product/Engineering, channeling customer feedback and competitive intelligence into actionable roadmap input
• Track and report on SE team metrics — win rates, demo-to-close ratios, time-to-technical-win, customer satisfaction — and use data to drive continuous improvement
• Manage SE team capacity planning, territory/account alignment, budget, and tooling strategy
• Build and lead an SE function at a company where technology, sales, and customer success come together to power real communities
• See your pre-sales strategy directly influence pipeline, revenue, and product direction
• Work with a flexible, collaborative team and forward-thinking leadership
• Make measurable impact — with the autonomy to shape how SE operates and the visibility to see that work land