Associate Solution Deployment Manager, Docebo

CA$61-81.3k

+ ESPP

Excel

REST API

Junior and Mid level

Toronto

More information about location

3 days a week in office (York Street, Toronto)

Multi-product learning suite

Be an early applicant

Multi-product learning suite

501-1000 employees

B2BArtificial IntelligenceEnterpriseEducationTrainingLearningSaaS

Be an early applicant

CA$61-81.3k

+ ESPP

Excel

REST API

Junior and Mid level

Toronto

More information about location

3 days a week in office (York Street, Toronto)

501-1000 employees

B2BArtificial IntelligenceEnterpriseEducationTrainingLearningSaaS

Company mission

To redefine the way enterprises learn by applying new technologies to the traditional corporate learning management system market.

Job

Company

Role

Who you are

2+ years of experience in IT service implementation, technical consulting, or project management, ideally with Mid Market clients
Working knowledge of project management principles and the software implementation lifecycle
Strong understanding of ETL-style data migration
Proficiency in Microsoft Excel for data analysis, mapping, and project tracking
Solid understanding of application programming and system design
A strong desire to become a Docebo product expert
A natural inclination to solve customer problems and help them succeed
Experience working with support, QA, and product teams to resolve customer issues
Fluency in English, written and spoken

Desirable

Fluency in French and/or Spanish
General knowledge of REST Webservices
Experience in the E-Learning / Learning Management System space
BA/BS or equivalent experience
Ability to travel up to 10%

What the job involves

As an Associate Solution Deployment Manager, you'll manage the onboarding and service engagement phases for multiple SMB customers on the Docebo platform
Sitting at the intersection of Project Management and Business Analysis, you'll ensure customers are successfully and efficiently onboarded, working closely with Help Desk Specialists and Customer Account Managers across every phase of the customer journey
This is a high energy, fast paced environment, so comfort with the demanding pace and multi-tasking is essential
Manage customers across different countries, running multiple projects concurrently
Work with customers to identify and document Success Criteria, tracked throughout the Service Engagement
Develop and monitor implementation schedules (functional, customization, and integration/technical) to meet client objectives
Document and share Service Engagement activities to ensure alignment across Customer Success departments
Facilitate development of functional and technical specifications to meet client requirements during implementation
May configure functional/technical specifications directly to meet client needs
Identify, quantify, and communicate risks internally and externally
Manage ongoing implementation and project documentation, keeping projects within utilization and budget targets

Our take

E-learning has become a huge sub-sector in the corporate training market. Driven by a growing trend of remote work and training, the global online e-learning market was approximately $325 billion in 2025 and is forecasted to grow considerably, up to $665.06 billion by 2031.

Docebo is one of the key players in this industry, its easy-to-use, highly configurable and affordable learning platform has the end-to-end capabilities and critical functionality needed to train internal and external workforces, partners and customers. Bringing a broad range of learning materials together on one platform has created a highly scalable product that has become a market leader over the last decade.

Docebo's client base includes some of the world's biggest companies, such as Amazon, Walmart and Coca-Cola. The company's international expansion strategy has remained its primary focus, building offices worldwide, acquiring companies (such as Skillslive) and completing two successful IPOs.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

9% employee growth in 12 months

Glassdoor (3.9)

Trustpilot (2.7)

Company

Funding (last 2 of 3 rounds)

Feb 2015

$3m

SERIES A

Feb 2012

$2.8m

SEED

Total funding: $6m

Company HQ

Fashion District, Toronto, ON

Leadership

Claudio Erba

(Founder & Chief Innovation Officer)

Former Product Manager for Selpress. Former Board Member VP at Rysto.

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