People Operations Specialist, Kraken.tech
End-to-end, AI powered operating system for utilities
Posted today
End-to-end, AI powered operating system for utilities
1001+ employees
Posted today
1001+ employees
Company mission
To make a big green dent in the universe by helping utilities transform their operations to improve the lives of 1 billion people by accelerating the energy transition.
Role
Who you are
- You're proactive, self-sufficient and a natural problem solver
- You're agile, able to prioritise effectively, and always up for a challenge
- You work with precision, care, and a strong sense of discretion
- You're comfortable advising on sensitive people cases and navigating nuanced situations with empathy and clarity
- You’re confident in employment law and people processes in Germany (and ideally familiar with Dutch practices too, but not essential)
- You have experience supporting visa applications and international employee mobility
- You love People Tech and working in data-driven People teams - you're excited about using tools and data to make things better
- You love simplifying complexity and improving how things work
- You’re a team player who enjoys collaborating across borders, time zones, and functions
- Fluent German and English is a must-have (seriously, it’s essential)
- You’ve managed people admin across multiple European countries and are familiar with different regulations and practices
- You’ve got solid expertise in managing HRIS systems
- And most importantly, you're passionate about contributing to solving the climate challenge
What the job involves
- Own the onboarding experience - coordinating new starters, contracts, equipment and background checksManage people admin and processes throughout the employee lifecycle - from contractual changes to exits and everything in betweenSupport with employee cases -
- Advising and coaching managers and team members on a range of people topics in a thoughtful, people-first way
- Be a key partner to managers in a manager-led organisation, ensuring they have the local knowledge and support they need
- Be the expert in the Global People Operations Team for Germany and the Netherlands, owning processes, legislation knowledge, and best practices for both countriesManage visa processes and right-to-work checks for Germany & the Netherlands Ensure compliance with German employment legislation,
- Working with legal and external partners when neededWork closely with the Global People Operations Team to ensure our People Systems (Hibob, OfficeVibe etc.) are running smoothly in all countries and aligned globallyGet involved in various exciting people projects
- Support the Global People Operations team with queries and muck in when there are high volume queries Be the go-to person for our office in Rotterdam and support staff across the Netherlands, with the expectation that you will take regular trips there when needed and spend some initial time there for a handover Occasional travel to the UK HQ to connect with the wider People team
Our take
Kraken is an AI-powered platform for utilities, helping energy, water, and telecom companies automate their operations and improve customer service. Its an end-to-end solution making it easier for utilities to improve and cut costs while also enhancing their service quality.
Its success speaks for itself too, with clients like EDF, Tokyo Gas, and Octopus Energy. With over 60M customer accounts managed across 30 countries, Kraken is making waves by reducing operational costs by 40%, proving its ability to deliver results.
Most recently, the company acquired Jedlix, a leader in smart EV charging. This deal expands Kraken's ability to offer smarter, greener charging solutions and is a sure way for the company to see even more success as it continues to scale globally.
Kirsty
Company Specialist at Welcome to the Jungle
Meet the team
17 people
Nina Möger, Transformation Director
Insights
Company
Funding (last 2 of 4 rounds)
Sep 2019
$0.2m
GRANT
Dec 2017
$7.4m
SERIES A
Total funding: $8.6m
Company benefits
- Equity option scheme: Everyone who works at Kraken owns a part of the business with shares in the Octopus Energy Group. So as the company grows we all benefit
- Holidays: We don't count your holiday days. We trust everyone to work hard and take as much time off as they need
- Flexible working: We're happy for you to work in a way that's best for you. Need to pick the kids up from school or work from home? That's not a problem. It's important to us that everyone has a positive work-life balance
- Free breakfast: Our offices are always stocked with fresh fruit, breakfast, snacks, great coffee and soft drinks. Weekly on a Friday we all get together (including virtually) for company updates and drinks
- For parents: We can arrange access to tax free childcare, as well as maternity and paternity pay
- Team events and activities: Participate in team events and cohesion activities to build stronger connections
- Health Insurance: We’ll provide comprehensive coverage with Alan and access to Alan Mind.
- Transportation: If you cycle to the office we’ll support you by up to €600/year, if you use public transport we'll reimburse 75% of your Navigo pass. If you use both, we'll support you by up to €900/year
- Green energy discount: Enjoy a 32% discount on green energy compared to the regulated tariff
- Year-end gift voucher: Receive a €100 gift voucher at the end of each year
- Gymlib subscription: Get a subscription to Gymlib for access to a wide variety of fitness options
- Meal vouchers: Enjoy €10 Ticket Restaurant cards for meal expenses
- NGO support days: Benefit from three additional RTT days (Reduction of Working Time) to support NGO work, every year
Company values
- Freedom & Responsibility
- Get Sh*t Done
- Customer Obsessed
Company HQ
Fitzrovia, London, UK
Articles
Leadership
Amir Orad
(CEO)Amir joined Kraken in 2024 as CEO. Prior to this, they were the CEO and Chairman at Sisense for over 8 years. They also worked at NICE Actimize for over 7 years, serving as the CEO for 4.
James Eddison
(Co-Founder & CTO)Experienced CTO having previously served at Tangent Comminutions, Tangent Labs, and Clairpoint.
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