Consumer Risk Lead, Stripe
$158-237k
Salary dependent on location
More information about location
A financial infrastructure platform for businesses
Job no longer available
A financial infrastructure platform for businesses
1001+ employees
Job no longer available
$158-237k
Salary dependent on location
More information about location
1001+ employees
Company mission
To increase the GDP of the internet
Role
Who you are
- 8+ years experience, adept in constructing and managing consumer risk and fraud prevention systems for industries like consumer payments, BNPLs, and consumer lending
- Ideally has experience in companies that maintain direct consumer relationships and must adhere to P2P regulations
- Direct technical expertise in developing strategies, frameworks, analytics, and controls aimed at mitigating consumer fraud and reducing losses within Stripe and its ecosystem
- Strong problem-solving skills, adept at translating complex issues into actionable steps
- Ownership mentality with a track record of accountability and driving ambitious goals
- Proficiency in data analysis, using quantitative analysis and visualization to inform business decisions and tradeoffs
- Proven program management skills, capable of building and scaling programs from scratch, with a knack for organization and the willingness to challenge teams and oneself
- Excellent communication skills, able to convey complex ideas concisely to various audiences, including senior leadership
- Comfortable operating in an ambiguous and rapidly changing environment with shifting priorities (this is a must!)
What the job involves
- The Lead in this role will help shape and become an expert in Stripe’s risk management practices, covering areas such as fraud, credit, liquidity, partnerships, and brand risks
- They will stay updated on emerging risk issues, economic trends, competitors, and global matters, bringing valuable external insights
- Additionally, they will identify and strategize opportunities to scale risk management for our products, utilizing automation, operations, and resource allocation effectively
- We're looking for a seasoned professional for the role of Consumer Risk Lead, possessing strong expertise in risk management, business strategy, product development, and go-to-market experience with consumer businesses
- This individual will excel in solution definition, possess clear communication skills, take ownership of metrics, and effectively collaborate across all levels of the organization
- The Consumer Risk Lead will play a pivotal role in supporting the launch and growth of Stripe's consumer-facing products, such as Link, our fast-checkout solution supporting various payment methods
- With significant ambitions in the consumer space, this role ensures the establishment of a robust consumer risk management framework to support our new consumer products at scale, marking a critical addition to our team
- Collaborate closely with Product and specialist Risk teams to identify, quantify, and mitigate risks, facilitating the launch of new products and managing existing ones
- Act as the Risk Subject Matter Expert (SME) for Stripe’s Network business, identifying risk trends and translating them into scalable solutions
- Identify scaling opportunities as Stripe's consumer businesses expand, particularly in Fraud, Credit, and Supportability
- Provide unique insights to guide product strategy by monitoring risk trends across various areas
- Drive long-term risk management strategies for product launches, ensuring appropriate controls and mitigants are in place
- Communicate risk-related updates and strategies to the broader Risk organization
- Own the Product Risk operating model, ensuring alignment with Product leadership and other cross-functional teams
- Work with Product, Engineering, and Data Science to develop metrics and improve risk observability
- Assess product risk performance and develop strategic plans for future growth
- Analyze data to identify emerging trends and inform decision-making
- Ensure safe product scaling by optimizing efficiency and effectiveness
- Provide leadership to a team of Product Risk Strategists, supporting their career development
- Stay updated on industry trends through engagement and research, particularly focusing on Consumer risk
- Execute special projects and analyses as needed in response to evolving initiatives, risks, and opportunities
Our take
Stripe, nowadays a FinTech giant, spent the first few years since its founding building up its payments business, which primarily consisted of providing an API to eCommerce businesses so that they could easily integrate a payment option in their apps or websites, where before there was none.
More recently, Stripe has started to accelerate its growth with a significantly larger range of financial services including cash advances and credit cards. They also plan to build incorporation services, fraud protection, and more, diversifying its revenue away from payments and differentiating itself from its competitors.
To further expand its position, the company is extending its services to countries with vast customer potential, including Brazil, Japan and India. It is also partnering with OpenAI, the company behind ChatGPT - a win-win collaboration that is monetising OpenAI’s flagship products and at the same time enhancing Stripe with GPT-4, as it moves forward with intentions to "build the payments foundation for tomorrow's AI economy."
Freddie
Company Specialist at Welcome to the Jungle
Insights
-5% employee growth in 12 months
Company
Funding (last 2 of 14 rounds)
Mar 2023
$6.5bn
GROWTH EQUITY VC
Mar 2021
$600m
SERIES H
Total funding: $8.7bn
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
- Comprehensive mental, physical and medical health plans
- Fertility benefits and parental leave
Company HQ
SoMa, San Francisco, CA
Leadership
Patrick Collison
(CEO)Studied maths at MIT before founding Stripe. Also on the board of the Long Now Foundation.
John Collison
(President)Studied at Harvard but dropped out to found Stripe.
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