Director of Revenue Operations, Handshake

• The ideal candidate is a transformational operator—part strategist, part builder—with a proven track record of turning complex challenges into scalable solutions
• You’re equally comfortable in the strategy and the field, bringing clarity, energy, and direction wherever you go
• A natural connector and persuasive communicator, you’ll champion both our customers’ success and the performance of our Revenue organization
• 8+ years in strategic operational leadership within SaaS B2B companies with demonstrated success driving enterprise sales transformation and supporting complex enterprise products
• 5+ years building and leading high-performing teams with a track record of developing future leaders
• Experience leading market opportunity assessment, segmentation strategy, and expansion initiatives
• Strategic thought leader with exceptional analytical capabilities and business acumen
• Outstanding executive presence with polished communication skills capable of influencing C-suite audiences
• Analytics visionary able to design and implement sophisticated dashboard frameworks and executive reporting systems
• Proven expertise translating complex business challenges into actionable strategies with measurable outcomes
• Experience leading financial planning processes and driving resource allocation decisions
• Deep expertise optimizing full-funnel performance and implementing revenue acceleration programs
• Exceptionally disciplined operational leader with solution-oriented mindset, ownership mentality, and proven success in high-growth, performance-focused environments
• Comprehensive understanding of Enterprise B2B SaaS sales methodology, customer lifecycle optimization, and go-to-market strategy development
• Track record building and developing high-performance revenue operations organizations

Desirable

• Handshake is hiring a Director, Revenue Operations (New Business) reporting to the VP, Revenue Operations
• In this high impact leadership role, you'll be the strategic and operational force behind our U.S. new business field teams, driving enterprise growth and market expansion
• As a key partner to senior leadership, you'll lead mission-critical initiatives that shape and execute Handshake's go-to-market strategy
• You bring a rare blend of strategic vision, analytical depth, and operational rigor
• From crafting scalable growth playbooks to unlocking new market opportunities, you'll be the connective tissue across Sales, Marketing, Product and Strategy
• Your leadership will drive alignment, sharpen execution, and elevate the productivity of our field teams
• Serve as a key operational strategist to the GTM sales leaders, iterating and implementing the go-to-market strategy to drive significant new logo growth for our Employer business
• Provide oversight of all operational functions for Strategic, Enterprise, Mid-Market AE teams, including full-funnel optimization, strategic revenue planning, performance analytics, and transformational program design
• Lead operating cadence, implementing enterprise-wide governance to ensure robust business health metrics, forecast integrity, and strategic initiatives to maximize logo acquisition, ACV growth, and sales force effectiveness
• Collaborate with Finance and Marketing leadership to deliver insights on pipeline dynamics and lead cross-functional GTM initiatives to improve funnel metrics and sales productivity
• Drive enterprise-wide strategic planning with Sales, Finance, Marketing, and Product leaders on go-to-market initiatives, long-range planning, and board-level business performance reporting
• Own segmentation, territory design, quota setting, comp strategy and performance management for US new business
• Represent segment business requirements in cross-functional initiatives and partner with centralized operations team to drive transformation in planning, data analysis, systems, and process
• Hire, develop, and manage sales operations professionals to support the growth of the tea