Product Operations Manager, Anthropic
Research Product
$210-240k
+ Equity
More information about location
AI safety and research company
Open for applications
AI safety and research company
1001+ employees
Open for applications
$210-240k
+ Equity
More information about location
1001+ employees
Company mission
To create reliable, interpretable, and steerable AI systems.
Role
Who you are
- The ideal candidate will be hands-on and have experience building and operationalizing end-to-end product delivery
- 4+ years of experience in product operations, program management, or related operational roles in hyper-scaling tech companies
- Mission-aligned with building safe and beneficial AI systems
- Track record of building processes and programs from 0 to 1 and scaling them thoughtfully
- Experience working deeply with AI and frontier models
- Strong cross-functional partnership skills with ability to influence without authority
- Strong analytical skills with the ability to translate complex qualitative and quantitative data into actionable insights with clear recommendations
- Success managing complex, multi-stakeholder initiatives in fast-paced, ambiguous environments
- Experience with launch coordination, early access programs, or customer feedback loops
- A passion for iterative, user-driven product development
- Experience as a bridge builder who connects strategy to execution and creates alignment across teams
- You are a problem seeker comfortable with ambiguity and skilled at creating structure where none exists
- We require at least a Bachelor's degree in a related field or equivalent experience
- We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed
- We urge you not to exclude yourself prematurely and to submit an application if you're interested in this work
What the job involves
- We're hiring a Product Operations Manager to work directly with our Product and Engineering teams on our Growth, Enterprise, and Verticals team
- They will build, launch, and improve bleeding edge products that make the most of our frontier models’ capabilities
- The Product Operations team connects strategy to execution by creating alignment up, down, and across the company
- They will work closely with Product Managers and Engineers to identify bottlenecks, streamline workflows, enhance decision-making processes, and scale our Product’s impact
- Working as an extension of the product leadership team, they will balance hands-on tactical execution with strategic initiatives, bringing a pragmatic eye for scale and operationalization in a fit-for-purpose way
- The Research Product Team is responsible for launching our new models into the wild
- They are the connective tissue between our Research Org, our internal product teams, and our users themselves
- They are passionate about creating scalable systems that help Product teams better understand users
- This includes implementing feedback loops, developing planning frameworks, and designing launch playbooks that elevate our Product organization's effectiveness
- Inputs to Product Teams – Ensuring product teams have the information they need to make great decisions
- Voice of customer synthesis and feedback routing from strategic to tactical
- Create high-leverage engagement points with partners throughout the product lifecycle
- Establish rigor in understanding users via reliable metrics, dashboards, and clear hypotheses
- Establish mechanisms for measuring product success and impact, including analytics dashboards and reporting systems
- Streamline the most important decision points for teams and impacted partners
- Ops of the Product Org – Creating the operating systems that enable product teams to thrive
- Support team rhythms, rituals, and operational models (offsites, Monthly Business Reviews, Team town halls, etc)
- Create reliable run-of-business systems across product
- Improve common product development processes and tooling
- Facilitate effective collaboration between Product, Engineering, Sales, Customer Success, and Marketing teams
- Outputs from Product Teams – Amplifying product impact by connecting what we build to those who need it
- Run Early Access Programs (EAPs) and beta programs that validate hypotheses and improve products
- Maintain launch motions that allow us to ship with confidence and monitor impact
- Create cross-team roadmap visibility that drives cross-functional alignment
- Make clear to all of Anthropic what Product is working on and how it's going
Our take
Funded by Google and founded by ex-OpenAI employees, Anthropic is an AI company focused on building a reliable, innovative AI system. While the company is relatively new to the market it has already launched a highly anticipated AI chat assistant called Claude which is set to rival OpenAI's ChatGPT.
Similar to other chatbots, Claude is accessible through a chat interface and can provide a number of conversation and text-processing tasks. A key point of differentiation is that Claude is designed to produce less harmful outputs than that of the other chatbots that came before it.
While there is much praise for the chat assistant, there is still room for improvement with feedback reporting that Claude is worse at maths and grammar compared to its rival. However, with industry giants like Google backing this company from an early stage, and a monumental Series F round of $13 billion awarded in 2025, the company is planning to enhance Claude and expand its presence in Europe. What's more, Anthropic's commitment to "Constitutional AI" positions it as a leader in the responsible development of artificial intelligence.
Freddie
Company Specialist at Welcome to the Jungle
Insights
190% employee growth in 12 months
Company
Funding (last 2 of 13 rounds)
Sep 2025
$13bn
SERIES F
Mar 2025
$3.5bn
SERIES E
Total funding: $29.3bn
Company benefits
- Comprehensive health, dental, and vision insurance for you and your dependents
- Inclusive fertility benefits via Carrot Fertility
- Generous subsidy for OneMedical
- 21 weeks of paid parental leave
- Unlimited PTO
- Optional equity donation matching at a 3:1 ratio, up to 50% of your equity grant
- 401(k) plan with 4% matching
- $500/month flexible wellness stipend
- Commuter coverage
- Annual education stipend
- A home office improvement stipend when you first join
- Relocation support for those moving to the Bay Area
Company HQ
SoMa, San Francisco, CA
Leadership
Dario Amodei
(Co-Founder & CEO)Spent almost 5 years at OpenAI as a Team Lead for AI safety and as the Vice President of Research. Also worked as a Research Scientist at Google.
Jared Kaplan
(Co-Founder & Chief Science Officer)Has been a Professor at John Hopkins University for the past 10 years. Also an experienced researcher having worked previously at OpenAI and the SLAC National Accelerator Laboratory.
Jack Clark
(Co-Founder)Experienced reporter having worked previously at the Register and Bloomberg. Also worked for OpenAI in Strategy and Communications and as a Policy Director.
Sam McCandlish
(Co-Founder & CTO)Graduated from Stanford University with a PhD in Theoretical Physics. Previously worked as a Research Lead at OpenAI.
Tom Brown
(Co-Founder)Previously worked as a Member of the Technical Staff for both OpenAI and Google Brain.
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