Principal Managing Partner, Workday
FSI/PS
More information about location
Enterprise management cloud platform
Open for applications
Enterprise management cloud platform
1001+ employees
Open for applications
More information about location
1001+ employees
Company mission
To provide an all-in-one management cloud solution for the rapidly changing business requirements of the modern world.
Role
Who you are
- 10+ years career experience including deploying modern Finance and HR technology solutions at a project or program manager level
- 3+ years direct experience with Workday as an implementation leader, business function owner, or hands-on configuration resource
- Industry exposure to Banking, Insurance, Asset Management, Management Consulting, Technology Consulting, or Staffing
- Able to deliver customer presentations
- Able to write an internal customer account plan
- Able to travel up to 50%
- Experience with diplomatic coordination or collaboration with executives
- Consistent record of positioning / selling professional services
- Experience working with software sales teams to position / sell additional software products
- Ability to handle / prioritize multiple customer demands balancing customer satisfaction with revenue and profitability targets
- Leadership abilities to motivate and coordinate a matrixed team of individuals at multiple levels within an organization
- Willingness to ‘roll up one’s sleeves’ and assist wherever needed
- Great teammate who will work across the organization to continue improving the way we stay relevant for our customers
- Willing to manifest a little fun for workmates and customers!
- Excellent communication, management, mediation, and organization skills
What the job involves
- The Principal Managing Partner, LE Industries, is a member of the regional services leadership team and is accountable for the overall success of an assigned group of deploying and production customers
- The MP will participate in sales cycles to help support implementation related activities for prospects that will become part of their portfolio
- The role will concentrate on customers using our subscription adoption product, Workday Success Plans
- The MP will orchestrate developing and maintaining executive relationships, taking accountability for the successful deployment of the Workday solution, positioning additional services into their customer base, ensuring customers consume the components of their Success Plan, and encouraging an effective reference motion
- Success is measured by customer satisfaction, subscription revenue retention, subscription revenue growth, and contribution to internal practice development
- Advocate for assigned customers across Workday
- Orchestrate resources to fulfill Workday’s obligations under a Success Plan
- Promote a remarkable experience that smooths future renewals
- Collaborate with Sales Executives and Services Executives to position and sell Workday products, deployment risk mitigation services, and post-production offerings
- Develop and sustain customer executive relationships
- Maintain accurate contact records of customer interactions in CRM software
- Collaborate with the extended Sales team to develop and realize an account plan for each assigned customer
- Serve on and actively participate in customer steering committee meetings
- Provide direction and support to a customer's implementation team especially as it relates to scope, budget, timeline and critical deployment issues
- Receive concerns from customer executives and coordinate workmates to resolve the situation
- Work with a customer to drive steady adoption of Workday's innovation by matching new features and products to relevant business outcomes
- Drive customer self-sufficiency by ensuring a customer understands how to engage with Workday's Customer Experience organization and use the features of their Success Plan
- Engage the appropriate workmates to support account planning and feature adoption strategies
- Seek customer stories and champions who will speak with prospective customers
Our take
Workday is a cloud-based software vendor that provides management of workforces and finances. The company uses a single database for workforce management and financial management to offer integration and optimize business intelligence across companies. It has added to the packages and tools it offers over the years, providing analytic options that allow companies to combine third-party data with information collected by Workday.
Workday has acquired and paired up with many other companies to keep expanding its offering. In 2021, it purchased the employee feedback platform Peakon in response to the growing need for managers to be able to survey workers and collect satisfaction data without face-to-face meetings. The company has also bought and developed many financial tools and HR management tools.
The company’s goal is to provide end-to-end back office services and while there are other providers, such as UKG Pro and Ceridian HCM, Workday’s broad offering helps them to stand out. Though it faced a tough global market in 2023 and has shed some of its headcount, Workday has seen a 6.5% gain in value in the first quarter of 2024. It is now focusing on growth and developing the AI capabilities of its platform. .
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Many candidates hear
back within 2 weeks
16% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Oct 2011
$85m
SERIES F
Apr 2009
$75m
SERIES E
Total funding: $215.3m
Company benefits
- Company equity
- Vision and dental insurance
- Work from home opportunities
- Health insurance
- Virtual primary care
- Flexible time-off policy
- Global mental health resources
- Global dedicated on-site clinical counselors
- Global well-being days
- $25k fertility/family planning benefits
- North Star financial wellness
- Retirement funds and matching
- 401k plan
- On-site health clinic (Pleasanton office)
Company values
- Employees - Most fundamentally, people are the core of our business. Without them, we would not have a business. We hire the best and expect great accomplishments
- Customer service - Every investment and decision we make has our customers in mind, and we pull out all stops to make the satisfaction of our customers paramount
- Innovation - We aim for innovation not only in our development organization but also in the way we approach all aspects of our business
- Integrity - We say what we mean, and mean what we say. We stick to our commitments, treat everyone equitably, and communicate openly and honestly
- Fun - We also feel it’s important to have a sense of humor. We like to laugh—it makes our work that much more enjoyable. We also invest in community and company events that help our employees and their families feel a connection to Workday beyond business as usual
- Profitability - Long-term economic success is what helps us provide employees and customers with the best productivity tools, solutions, and services. While important, profitability is not why we exist. Simply put, at Workday we exist to make and provide great products and services
Company HQ
Pleasanton, CA
Articles
Leadership
Aneel Bhusri
(CEO)Worked for Morgan Stanley for 3 years and took a Stanford MBA, before spending almost 6 years at Oracle as SVP. Co-founded Workday in 2005 while working as a Greylock Advisory Partner.
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