Product Manager, Gusto
Order to Cash
$147-204k
2-3 days a week in office
Automated payroll, benefits & HR platform
Open for applications
Automated payroll, benefits & HR platform
1001+ employees
Open for applications
$147-204k
2-3 days a week in office
1001+ employees
Company mission
To create a world where work empowers a better life.
Role
Who you are
- 8+ years of product management experience with ERP, finance systems, or fintech platforms
- Deep understanding of Order to Cash and revenue operations in a SaaS or subscription business
- Hands-on experience with tools such as Salesforce, NetSuite, Zuora, Stripe, or similar platforms
- Experience with SOX compliance and audit-prep for billing and revenue workflows
- Demonstrated ability to implement workflow automation and integrations at scale
- Strong analytical and problem-solving skills with a data-first mindset
- Familiarity with AI use cases in finance systems, such as NLP for contract ingestion, LLMs for billing support, or anomaly detection for audit flags
What the job involves
- We are looking for a seasoned Product Manager to lead and evolve our Order to Cash (O2C) systems and processes
- This role will be pivotal in scaling our billing, cash reconciliation, collections, and revenue recognition functions
- You will work cross-functionally with Finance, Engineering, Customer Experience, and Legal teams to deliver solutions that are scalable, efficient, compliant, and data-driven
- You will also be expected to identify and leverage AI and automation opportunities to streamline repetitive tasks, enhance data quality, and support predictive decision-making within O2C
- You'll own and evolve the O2C systems roadmap—aligning with Finance, Sales, and Product GTM goals
- Lead end-to-end system integration efforts between Salesforce, NetSuite, and other O2C tools
- Optimize and automate workflows for order processing, invoicing, cash reconciliation, collections, and revenue recognition
- Implement AI-driven enhancements such as predictive collections, invoice categorization, and anomaly detection for compliance
- Define and measure success metrics like time-to-invoice, DSO, and billing accuracy
- Ensure systems are SOX-compliant with appropriate controls, audit trails, and documentation
- Drive vendor evaluation and tool rationalization across O2C systems
Our take
For many small businesses, vital administrative tasks such as payroll, taxes, and benefits are manual tasks that take time and energy which many SMB owners don’t have. The three co-founders of Gusto – all coming from small business backgrounds – collaborated on a Fintech company that would handle employee payments, benefits administration, and compliance support specifically for small businesses.
The company may have started slowly, as the founders focused on nailing each individual aspect of Gusto’s operations, but has now skyrocketed to unicorn status with more than 200,000 customers and a multi-billion dollar valuation. In 2021, Gusto began acquiring other companies to strengthen its offering and its position in a competitive market, including two other fintech startups, Ardius and Symmetry.
Through its continued acquisitions and fundraising efforts, the company has carved out a strong position for itself in the space. Although Gusto has found itself impacted by the macroeconomic situation, through the significant effect it has had on its clientele, the company still appears positive for the future after raising funds in 2023 that will see it reach key profitability benchmarks. It continues to consolidate its platform, for example by integrating with OpenComp to grant its users access to the company's Compensation Intelligence Platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
45% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
May 2022
$55m
SERIES E
Aug 2021
$175m
SERIES E
Total funding: $706.1m
Company benefits
- Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources
- Flexible vacation - Gusties are encouraged to take the time off they need to continue doing great work
- Fertility treatments, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more
- If you work at one of our homebases, enjoy food, drinks, and good conversation — on us
- Celebrate 5 or 10 years at Gusto and take a month off to recharge
- Take advantage of internet, phone, commuter, and wellness stipends each month, along with a WFH stipend and cash for anniversaries
Company HQ
Central Waterfront, San Francisco, CA
Leadership
Joshua Reeves
(CEO)Studied Electrical Engineering at Stanford and went onto co-found Gusto in 2011.
Tomer London
(CPO)Has a PhD in Electrical Engineering from Stanford. Was a Researcher at Intel, and then interned at Bump Technologies. Co-founded Vizmo, a mobile self-service technologies company, in 2008. Co-founded Gusto in 2011.
Edward Kim
(Head of Engineering)Studied Electrical Engineering at Stanford. Was Senior Project Engineer at Volkswagen of America Electronics Research Lab and then co-founded Picwing, a printed photos company, in 2008. Co-founded Gusto in 2011.
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