Senior Account Manager, inriver

$140-160k

+ Variable compensation

Senior and Expert level

Remote from US

More information about location

Product information management (PIM) solutions

Be an early applicant

Product information management (PIM) solutions

201-500 employees

B2BMarketingBusiness IntelligenceSaaSProduct ManagementeCommerce

Be an early applicant

$140-160k

+ Variable compensation

Senior and Expert level

Remote from US

More information about location

201-500 employees

B2BMarketingBusiness IntelligenceSaaSProduct ManagementeCommerce

Company mission

To build a more sustainable future by helping customers exceed expectations at every stage of the product journey.

Job

Company

Role

Who you are

✔️5-10 years of experience in enterprise account management or business development in a SaaS company
✔️Experience with strategic account planning techniques
✔️Familiarity with PIM/DAM/MDM or broader eCommerce ecosystem solutions
✔️Experience in the utilization of a CRM to support account planning
✔️Business English is a requirement
✔️University / College or equivalent degree required
✔️Excellent communication skills – Ability to create an effective value proposition, active listening, and storytelling
✔️Excellent Presentation Skills – The ability to present dynamically through story telling
✔️Ability to drive and increase knowledge sharing and collaborative behaviours
✔️Experienced in writing, executing, and reporting on business plans
We’d love to hear from you. If you’re curious but not 100% sure, we still encourage you to apply. We’re happy to explore the fit together

What the job involves

Inriver is expanding its sales team to support our continued growth
As a Senior Account Manager, you will be responsible for the retention and growth of a portfolio of inriver’s customers
This position will build and maintain relationships with the accounts to ensure the continuation and expansion of business and customer satisfaction
Develop a trusted advisory relationship with your customer stakeholders and partners at tactical and strategic level
Serve as point of contact for any and all matters specific to your customers and work with cross-functional teams to ensure success
Responsible for growing the committed ARR from existing customer base
Responsible for retention of existing business while identifying and qualifying long-term and short-term business opportunities
Work closely with inriver Customer Success team to ensure your customers are happy and get the most value out of inriver’s solutions
Serve as resource to customer in providing updates on inriver capabilities and aligning to current and potential use cases
Prepare proposals and presentations for all levels, leads negotiations, coordinate complex decision-making processes, and overcomes objectives
Use account planning skills to best position inriver for success and to enable the proper forecasting and goal setting

Application process

Contact: Olivia Veal, Talent Acquisition Partner – People

Our take

Inriver, a prominent player in the field of product information management (PIM) software, offers solutions that allow enterprises to optimise their product journey across diverse touchpoints.

With its PIM platform, inriver aids businesses in managing the entire product lifecycle, from sourcing and creation to distribution and recycling. The company's unique proposition lies in its integration of digital shelf analytics and flexible ecosystem connectivity, ensuring scalability and adaptability to growing demands on product data. Inriver's approach to PIM, supporting both B2B and B2C enterprises, underscores its commitment to turning product information into a strategic asset, resonating with over 1,600 global brands.

Inriver has launched its next-generation syndication platform, which offers advanced API connectivity for seamless distribution to marketplaces, channels, and endpoints. This addresses the intricate challenge of content mapping, enhancing efficiency and accuracy for customers seeking to place their products on the digital shelf. This move is indicative of inriver's proactive stance in meeting the evolving needs of modern commerce.

Freddie

Company Specialist at Welcome to the Jungle

Insights

6% employee growth in 12 months

Glassdoor (3.6)

Company

Funding (last 2 of 4 rounds)

Nov 2020

$32m

LATE VC

Aug 2017

$12m

LATE VC

Total funding: $56.7m

Company HQ

Gamla staden, Malmö, Skåne County

Leadership

Johan Boström

(Co-Founder)

Served as the company's CPO from 2004-2023. Previous Owner of Via Anna/Serendipity Innovations. Also worked as a Sales Director and ECM Specialist at UDK.

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