Insight Services Project Manager, Meltwater
Office located in Jannowitz Centre, Brückenstrasse
Online media monitoring software
Be an early applicant
Online media monitoring software
1001+ employees
Be an early applicant
Office located in Jannowitz Centre, Brückenstrasse
1001+ employees
Company mission
To innovate, provide best-in-class service, and deliver sustainable growth through our technology and our people.
Role
Who you are
- Bachelor's degree in any field
- Minimum of 2 years experience as an Analyst within the industry
- Proficiency in Project Management with extensive work experience
- Relevant industry experience in media insights, reporting & analytics
- Proven track record of working with Enterprise clients
- Proficiency in data visualization and dashboard tools, Microsoft Excel, pivot tables, etc
- Understanding of research methodologies and basic analysis methods
- Knowledge of SaaS-based media tech and platforms, and media measurement KPIs
- Strong analytical aptitude with proven creative and critical thinking skills
- Collaborative mindset with outstanding organizational and prioritization abilities
- Meticulous attention to detail coupled with exceptional stakeholder management skills
- Expertise in Customer Experience (CX) and hands-on experience
- Understanding of PR and Marketing roles, responsibilities, and KPIs
- Fluent business-level proficiency in German & English with exceptional spelling and grammar skills
What the job involves
- As the Project Manager for Media Insights & Analytics, you'll spearhead the delivery of customer insights across diverse platforms and genres
- Collaborating closely with internal teams, you'll design and execute report and research projects, develop reporting methodologies and be consultative to our clients
- Your role will involve guiding the analytics team, fostering collaboration across departments, and ensuring effective stakeholder management
- It's an opportunity to sharpen your project management skills, enhance client servicing abilities, and gain valuable leadership experience
- Align customer measurement infrastructure with organizational research objectives
- Formulate tailored analytics plans to meet business goals
- Utilize diverse data sources for comprehensive analytics
- Uphold data quality control standards
- Interpret analytics findings to derive actionable insights
- Lead projects to meet schedule, budget, and quality targets
- Maintain project discipline and document changes efficiently
- Collaborate to efficiently resolve project-related challenges
- Facilitate project reviews for timely adjustments
- Support seamless new client onboarding and integration
- Foster team collaboration and stay abreast of industry trends
- Review data sets for quality and compliance
- Coordinate with teams and vendors for streamlined project execution
- Manage vendor resources and IT requirements proficiently
- Conduct routine quality checks to uphold standards
- Collaborate cross-functionally for system maintenance
- Maintain clear and consistent communication with clients
- Foster team culture and vision through leadership and mentorship
- Aid management in implementing Learning & Development roadmap, sourcing training programs for Media Analyst upskilling
- Create SOPs/Guidelines to ensure quality deliverables from team members
Application process
- When You'll Join: ASAP
Our take
Meltwater's software analyzes and provides insights on posts across all major social media platforms, blogs, and news sites, enabling companies to make more informed marketing and operational decisions.
Launched in Norway in 2001 and later moving its headquarters to San Francisco, Meltwater has become a leading player in the media monitoring industry. It is an industry that is expected to double in value as the volume of data grows, making it increasingly challenging to derive meaningful insights.
Over the past two decades, Meltwater's growth has been fueled by strategic acquisitions of complementary businesses, enhancing its technology stack. Since going public in early 2021, and with major clients like Google, Ogilvy, The Economist, and Santander, Meltwater is poised to expand its operations beyond the 150 countries it currently serves.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Dec 2023
$65m
GROWTH EQUITY VC
Mar 2019
$175m
GROWTH EQUITY VC
Total funding: $240m
Company benefits
- Professional development and growth program
- Hybrid working schedule, with approximately 50% remote work
Company values
- Moro [‘moro] – The Norwegian word for "fun." We believe that in order to become truly successful, we should all enjoy what we do on a daily basis.
- Enere [‘e nðr’e] – In Norwegian, this means “number one.” At Meltwater, ‘average’ isn’t good enough.
- Respekt [re’spekt] – The Norwegian word for “respect.” We believe that it matters how a company or an individual becomes successful.
- MER – An acronym for Moro, Enere and Respekt, which creates the Norwegian word “more.” We celebrate our victories without losing our drive to improve—whether in reaching personal goals or corporate milestones.
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
John Box
(CEO, Not Founder)A Meltwater veteran, they began as a Sales Manager in 2004. Climbed the ranks through roles as a Regional Managing Director, Global Sales Director, and EVP of Meltwater Social before becoming CEO in 2020.
Jørn Lyseggen
(Founder, Executive Chairman)Founded Meltwater in 2001, and led the company through growth and numerous acquisitions of other businesses before promoting John Box to CEO.
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