IT Manager, Butterfly Network
$130k
+ Employee Stock Purchase Plan & Bonus
More information about location
2+ days a week in office
Medical imaging company
Job no longer available
Medical imaging company
201-500 employees
Job no longer available
$130k
+ Employee Stock Purchase Plan & Bonus
More information about location
2+ days a week in office
201-500 employees
Company mission
To democratize healthcare by making medical imaging accessible to everyone around the world.
Role
Who you are
- This is a hands-on leadership role: the ideal candidate has run a modern, cloud-first IT function, is comfortable working tickets alongside the team, communicates clearly with non-technical stakeholders, and thrives in a fast-paced environment where priorities shift and a small team supports the whole company
- 7-10 years in IT and business/industry
- Partners with the Butterfly Technology leaders to develop the technology infrastructure strategy and execution for the enterprise
- Planning, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement
- Develops the technology management capabilities of the organization, managing and developing existing staff as well as recruitment
- Provides infrastructure services vision, enables innovation, and seeks to leverage IT trends that can create business value consistent with the company’s requirements and expectations
- Maintain enterprise standards and adhere to the IT operations governance process
- Works closely with and manages strategic SaaS vendor relationships
- Leads with a continuous improvement mindset
- Hands-on technical depth enables direct oversight, problem-solving leadership and participation in complex infrastructure implementation, system upgrades and operational troubleshooting
- Experience with high-availability architecture and multi-data center / cloud operations, including storage area network and redundant, highly available server and network architectures
- A minimum of five to seven years of leadership responsibilities
- Experience in business/industry (beyond IT), managing cross-functional teams or projects, and influencing senior-level management and key stakeholders
- Experience with Azure, Google Workspace, AnyDesk, Intune, Atlassian & JAMF is preferred
What the job involves
- The IT Service & Delivery Manager owns the day-to-day technology experience for every Butterfly Network employee
- This position leads the IT Service & Delivery Team and is responsible for the helpdesk and service desk operation (Jira Service Management), end-user device lifecycle from procurement through deployment, redeployment, and retirement, and the administration of Butterfly's core SaaS application portfolio, including identity, access, onboarding/offboarding, and license management
- The role includes IT procurement and vendor management for hardware and software, maintaining the approved hardware catalog, negotiating renewals, tracking spend against budget, and partnering with Finance and Security on purchasing and approval workflows
- The manager defines and reports on service levels, drives ticket volume down through automation, self-service documentation, and root-cause fixes, and ensures endpoint and SaaS configurations meet the company's security and compliance requirements in partnership with the CISO
Our take
Ultrasound machines are invaluable tools for clinicians, but remain inaccessible to many. This is due to existing machines relying on quartz-powered transducers and other specialized components, resulting in them being very large and expensive. Butterfly Network builds inexpensive and compact ultrasound technology in order to increase access to clinics across the US.
The company's device is around the same size as an electric razor, a design made possible by storing the ultrasound technology on a chip as opposed to a semi-conductor. Whilst Butterfly Network has not innovated the ultrasound process itself, it has found a unique gap in the market with this approach.
In addition to the device, Butterfly Network supplies image interpretation for a monthly cost. It also operates ''Butterfly Garden'', where medical device companies, virtual care companies, and AI developers can access its software development kit. This enables new applications to be created that support the innovation of ultrasound technology.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
23% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Mar 2022
$5m
GRANT
Sep 2018
$250m
SERIES D
Total funding: $355m
Company benefits
- 100% coverage for medical, dental, and vision (flexible buy-up plans with employee contributions)
- HSA for out-of-pocket expenses, plus other pre-tax savings like the Dependent Care Account (DCA)
- Life insurance and disability coverage for you and your family
- Pre-tax or post-tax 401(k) contributions (company match vests immediately)
- Employee stock purchase plan
- Recognition program and other rewards
- Parental leave and support for employees during pregnancy loss
- Flexible (reasonable) PTO, along with 10 US holidays observed each year
- Birthday PTO
- Hybrid work model for most positions
- Offices designed for collaboration, with comfortable workspaces, stocked kitchens, and opportunities to connect with peers
- Opportunity to build a revolutionary healthcare product and save millions of lives!
Company HQ
Burlington, MA
Leadership
Jonathan Rothberg
(Founder, Chair & Product Architect)They studied at Carnegie Mellon before a Ph.D. at Yale and founding CuraGen Corporation, 454 Life Sciences, Clarifi, and RainDance, and Ion Torrent. In January 2011 they used this medical and entrepreneurial experience to found Butterfly Network.
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