Hyperscaler Senior Analytics Manager, ServiceNow
$131.3-229.8k
+ Variable/Incentive Compensation + ESPP
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
$131.3-229.8k
+ Variable/Incentive Compensation + ESPP
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- 7+ years experience supporting a software sales organization; understanding of the hyperscaler marketplace sales motion a plus
- Demonstrated analytical expertise by managing and analyzing large datasets using Power BI and Excel and consistently leveraging data-driven insights to support strategic decision-making across cross-functional teams
- Proven use of reconciliation techniques to validate data integrity and outcomes
- Demonstrated ability to evaluate intake requests, prioritize tasks and manage stakeholder expectations
- Proven ability to construct an executive level presentation, telling a story with data and insights
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
- Adaptability to navigate evolving landscapes and shifting business priorities
- Detail orientation coupled with a solutions-focused approach under tight deadlines
- Advanced Excel and Power BI skills are a must
- Experience with sales CRM systems and data
What the job involves
- We are seeking a highly motivated Senior Business Analytics Manager to support our Hyperscaler Sales Organization
- You will be joining a fast-paced, high-growth organization that is delivering against one of ServiceNow’s biggest priorities
- Be the strategic analytics partner to the hyperscaler operations managers, hyperscaler strategy and planning manager, and hyperscaler sales leaders
- Own sales data analytics and reporting for all 3 of our hyperscaler relationships (AWS, Google, Microsoft Azure)
- Deal and Market analysis
- Pipeline analysis
- Hyperscaler propensity analysis
- Customer / Partner analysis
- Migration / Margin analysis
- Contractual obligation compliance reporting
- Quarterly Performance results
- Other ad hoc analysis and reports as needed
- Partner with Engineering, Legal, Marketing, NPI, Investment Relations, and other internal organizations on hyperscaler data and analytics requests
- Educate and enable stakeholders to use available reporting tools and dashboards
- Analyze complex data sets to identify patterns, trends, and insights
- Present findings and recommendations to senior leadership, translating complex analyses into clear, actionable insights
- Develop and maintain robust reports, visualizations, and dashboards to communicate findings to stakeholders at all levels
- Drive reporting standardization and best practices across all hyperscalers as relevant
- Partner with our internal Analytics team on data set, data model and dashboard prioritization
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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