UX Designer, Lloyds
£61.3-68.2k
An annual performance-related bonus + Share schemes including free shares
2 days a week in office
Retail and commercial bank
Be an early applicant
Retail and commercial bank
1001+ employees
Be an early applicant
£61.3-68.2k
An annual performance-related bonus + Share schemes including free shares
2 days a week in office
1001+ employees
Company mission
To support families and businesses, helping them to take the next step, whatever that may be.
Role
Who you are
- We’re looking for someone who thrives in a collaborative, team-first environment, working closely with designers, product owners, engineers and researchers
- Demonstrable experience within User Experience design/Interaction Design
- Strong experience as an Interaction Designer, UX Designer (or possibly from a Visual Design background)
- Complete responsibility for the Interaction Develop project
- Excellent prototyping and layout skills which they can articulate clearly to internal customers and development teams
- Comfortable using existing design systems, proactively recommending new ways to improve and extend them to benefit both the project and other designers
- Ability to interpret quantitative and qualitative research, and how this informs the interaction design process. We have dedicated user research teams supporting designers on real data, providing a great wealth of customer insights
- Familiarity working in a complex landscape – ideally, you’ll have experience in financial services
- A team player mindset — someone who works openly, constructively and quickly with a multidisciplinary squad
- A collaborative mindset to work closely and quickly with a multi-disciplinary team
- Strong ability to see designs through to delivery – communicating with developers to ensure designs meet specifications and can be used by a broad range of users of all backgrounds, ages and abilities
- Strong advocacy of customer inclusivity and accessibility alongside a focus on practical, detail oriented usability
- We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply
What the job involves
- Will take full ownership of their design output while contributing positively to a supportive, high-performing team. They will be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and feedback from user research and usability testing
- This role is part of the Access Lab, the team behind the online banking login experience relied on by millions of customers every single day. Our team builds products closely with Product and Engineering. You’ll thrive if you enjoy collaborating in a multidisciplinary, team-oriented environment to develop and deliver outstanding experiences
- Craft the end-to-end user experience, bringing together a cohesive journey step by step, creatively using components from a central design system to determine the right balance of content and UI (User Interface) elements on screen
- Bring designs to life with a choice of prototyping software, such as Sketch / InVision / Figma / Axure / Adobe XD
- Balance business requirements with user needs – you'll be gathering insights and rationale to align collaborators on individual user needs. You’ll know when to diplomatically push back, if necessary, to act on what’s right for the customer
- Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience
- Pay close attention to usability details - ensuring solutions are not only accessible, but also practically usable for everyone
- Advocate customer inclusion by explaining what it means to develop an inclusive and accessible build. This build should serve customers of many ages, backgrounds, and technical abilities
- Collaborate proactively with your team, contributing to shared problem-solving and open cross-disciplinary discussion
Application process
- End Date: April 21, 2026
Our take
Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK’s leading retail and commercial banks. As with many leading banks, the company has dealt with its share of controversy, but it has nonetheless stood the test of time and worked to build back its public reputation in the wake of these setbacks.
As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.
On top of this, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on "FinTech Action Labs" to bring its industry expertise to early-stage FinTechs. The company continues to enhance its online and mobile services (it is the UK's biggest mobile bank), as well as expanding its partnerships with digital banking companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company benefits
- Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.
Company HQ
City of London, London, UK
Leadership
Charlie Nunn
(Group Chief Executive)Spent nine years at HSBC, including as Group Head of Wealth Management and Digital, and as CEO of Wealth and Personal Banking.
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