Product Manager, Grafana Labs

• 2+ years of experience in Product Management
• Experience shipping B2B SaaS software to customers
• A desire to dive into complex solutions and work with a highly technical product and customers
• Experience partnering with Product Design to build delightful user experiences
• Experience working with engineering teams to design and build products in a fast-paced environment
• Excellent written and verbal communication skills

Desirable

• As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain
• You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals
• You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders
• The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential
• Product Managers are the bridge that connect Engineering, Design, and Product Design to Go-To-Market
• You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers
• You will be the product manager for the Sharing teams at Grafana Labs, which are building essential features at the core of our users’ key workflows for both external and internal adoption
• You will improve Grafana’s sharing and export capabilities to help users collaborate and get their Grafana content to their audience
• This includes everything from embedding visualizations in other applications to creating reports for executives
• You will also help users share queries internally across an organization by creating a query library to help users reuse the often-complex queries involved in data exploration and troubleshooting
• Lastly, you’ll improve tools like Correlations that help users link from one kind of data to another, which is essential for exploring complex infrastructure and different kinds of telemetry
• The engineering teams you’ll work with are relatively new, and there is tremendous opportunity to improve users’ querying and sharing experiences
• You’ll develop deep fluency with customer needs in this space, as well as the existing landscape of open-source and commercial solutions
• You’ll define a vision for the future, designing new sharing integrations or intuitive query workflows that help users resolve issues faster
• You will be responsible for integrating this vision into our customers’ observability journey, driving widespread adoption, and contributing to the overall growth of Grafana
• Transform ideas and feedback into a product vision and roadmap
• Empathize with customer problems in order to collect user needs, requirements, and pain points
• Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
• Work closely with Product Marketing to explain our tracing platform’s unique differentiation to Go-To-Market teams, creating documentation, blog posts, website content, datasheets, and whitepapers
• Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing, and tiering